The Staff and Owners at Lumi are all very friendly helpful and well aware of small business cash flow needs and requirements over the Xmas /New Year shut down period. They are very thorough and happy... See more
Company replied
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Review summary
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We have used LUMI on multiple occasions to finance our business needs. 10/10 customer service, someone is always willing to listen and help. The proccess was quick and easy. Would reccomend to any sma... See more
I would have to say that my experience with Lumi was that of absolute exceptional and professional excellence. At no point did I feel uninformed, at every point I felt heard and vindicated. My small b... See more
Yas our lender was extremely kind, efficient and the whole process was not stressful. He was very transparent and honest throughout and we are really happy with our experience. Thank you!
Company replied
Company details
Written by the company
Lumi takes the guesswork out of small business funding. We offer small business loans and lines of credit up to $1m to support your growth. Forget lengthy application processes and sneaky, hidden fees. Lumi is shaking up small business lending to provide you with fast access to finance that’s accurate, fair, and honest. We’re all about total transparency and are setting high standards for the fintech industry worldwide. A few other reasons why you'll love Lumi: - Application outcomes within a few hours - Loans from $10,000 - $1,000,000 - Repayment periods of up to 5 years - No hidden fees or charges - No collateral needed for loans up to $300,000 - Receive funds within the same business day - Customise your loan with Rate Ease, Payment Pause and Payment Holiday - No early repayment fees
Contact info
Level 23 - 227 Elizabeth Street, 2000, Sydney, Australia
- 1300 005 864
- sales@lumi.com.au
- www.lumi.com.au
4.8
Excellent
661 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 month
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I had a great experience with this…
I had a great experience with this company. Their professional knowledge in business and loan structuring is excellent, and they were extremely patient throughout the entire process. They provided me with very solid and practical advice, helped me upgrade my overall financing structure, and successfully secured the loan for me.
What impressed me most is that their support didn’t stop after the loan was approved — they also helped me plan and position my future business structure in a very strategic and long-term way, which gave me a lot of confidence moving forward.
Special thanks to Chris and Alex for their professionalism, dedication, and genuine support. Because of this experience, I’ve decided to continue working with this company for my future business needs. Highly recommended.
January 20, 2026
Lumi is a very streamlined and focused…
Lumi is a very streamlined and focused business model, with a great attitude and attention to detail and follow through.
January 21, 2026
was very good service and process was…
was very good service and process was excellent
January 20, 2026
Amazing Lumi once again Lisa Tran was…
Amazing Lumi once again Lisa Tran was amazing.
January 19, 2026
Terrible company and product
Terrible company and product. In fact, this company should be reported to ASIC and the ACCC. Unfair terms and expensive products.
Dear business owners, avoid!!!
January 15, 2026
Unprompted review
Reply from Lumi
Hi Cam,
Are you able to email us your contact information to look into this for you. You can email these to sales@lumi.com.au
I had a very positive experience with…
I had a very positive experience with Lumi Finance. The process was smooth, clear, and well-managed from start to finish. Special thanks to Tom Anderson, who assisted me every step of the way. Tom was professional, responsive, and very patient in explaining everything, which made the whole experience stress-free. Highly recommend Lumi Finance and Tom for anyone looking for reliable business finance support.
January 16, 2026
Smooth transition to payments
Once the plan was set it was easy to use and access. Payments are clear. The reminder are useful as well of up coming payments due.
January 11, 2026
Swift, accurate and great communication
Had an awesome experience dealing with the team at Lumi, very swift accurate and easy to communicate with. Rates are very competitive, no nonsense finance. Highly recommended, Thanks team.
January 14, 2026
Was so easy to apply
Was so easy to apply and have the right person broker who understands
January 6, 2026
Easy and smooth process
Easy and smooth process, the guys were easy to deal with on the phone and happy with the result
January 7, 2026
Lumi has been helpful
Lumi has been helpful, prompt and respectful in dealing with us. We appreciate their assistance and understanding.
January 6, 2026
Slow response
I Sent through a credit application for a company and was advised that I would receive a response within a few hours. I received a response seven days after putting the application in. Potentially could have been an issue with the broker.
December 17, 2025
Unprompted review
Reply from Lumi
We are sorry to hear about your experience, can you please provide your contact details via email to sales@lumi.com.au to look into this for you
Friendly, Courteous and Willing
The Staff and Owners at Lumi are all very friendly helpful and well aware of small business cash flow needs and requirements over the Xmas /New Year shut down period. They are very thorough and happy to answer all questions and explain in great detail what is required right from the beginning.
December 18, 2025
Reply from Lumi
We are here to support small businesses and we understand the importance of working capital and great service during the holiday period.
Great experience with Lumi Finance
Great experience with Lumi Finance. The platform is easy to use, and the overall process is smooth and efficient. Highly recommend.
December 18, 2025
Reply from Lumi
We make the process simple as we understand how busy small business can be.
Great service,
Very easy to deal with. Bong is always a pleasure to deal with. Returns calls and emails. Have always had great service from Lumi.
December 18, 2025
Reply from Lumi
He is a superstar and we are here to support your small business by providing outstanding service and a seamless experience.
Reply from Lumi
We pride ourselves on our service to our valued customers, we are pleased to hear that your experience has been impressive.
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