Horrible customer experience
A really bad experience. We ordered 3 phone cases:
1. The case sent for a Galaxy S23 did not fit - it was way too big. In the communication to get the right case, there was a 5 week delay in them responding to me, even with multiple further prompts. Rather terrible customer experience.
2. The case for my daughter partially broke within a week and then fully broke within a month. This daughter of mine is careful with her belongings. Clearly the quality if extremely poor.
3. The case for my son seems to be ok.
In summary, one of the three cases we purchased is ok. One broke within a couple of weeks and the other was the incorrect size... and getting that reimbursed took ~7 weeks.
Based on our experience with Luurinetti, I would you to get your phone cases / any product from elsewhere.







