The Luxe Melt Co Reviews 42

TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I've not long discovered Luxe but I'm so glad I did! The melts smell amazing and really last. The packaging is lovely and the hand written note from Jayne & wee freebies was a lovely touch. Would defi... See more

Company replied

Rated 5 out of 5 stars

Amazing scent right from the delivery. You can smell the melts before you even open the box. Not only beautifully made with thoughtfulness but the melts have a strong throw. Lovely packaging to fini... See more

Company replied

Rated 5 out of 5 stars

Affordable luxury! I have tried so many home fragrances/ wax melts in the past and can honestly say nothing beats these, the scents are so beautiful and last extremely well. Delivery was fast everyti... See more

Company replied

Rated 5 out of 5 stars

I recently purchased a selection of wax melts, I couldn’t choose just a couple because they all look so pretty and I’m glad I did buy a few because they smell incredible. Everyone that walks into my h... See more

Company replied

Company details

  1. Candle Store

Written by the company

The Luxe Melt Co is a luxury home fragrance brand, lovingly hand-poured in South Wales. We believe luxury should feel personal, indulgent, and never come with a hefty price tag. From our signature wax melts to our crackling wood wick candles, every product is made with care, sparkle, and a deep love for making your home feel like your sanctuary. As a small business, your reviews mean the absolute world to us. Every kind word, star rating, or bit of feedback helps us grow, improve, and continue creating magical little moments for you to enjoy. Thank you so much for supporting The Luxe Melt Co — we appreciate you more than you know.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

42 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing scent right from the delivery

Amazing scent right from the delivery. You can smell the melts before you even open the box.
Not only beautifully made with thoughtfulness but the melts have a strong throw.
Lovely packaging to finish off the luxe love

September 22, 2025
Unprompted review
The Luxe Melt Co logo

Reply from The Luxe Melt Co

This is so lovely , thanks Louise . I’m over the moon that you love your order . Thanks for the support you show my small business . Jayne xx

Advertisement
Rated 5 out of 5 stars

Gorgeous smelling wax melts

I've not long discovered Luxe but I'm so glad I did! The melts smell amazing and really last. The packaging is lovely and the hand written note from Jayne & wee freebies was a lovely touch. Would definitely recommend buying from her, you won't be disappointed!

September 23, 2025
Unprompted review
The Luxe Melt Co logo

Reply from The Luxe Melt Co

Thank you so much for you kind words , I bet your home is smelling gorgeous xx

Rated 5 out of 5 stars

Smells INSANE and delivery was super quick 🖤

Let’s be honest, there’s nothing better than chilling at home and it smelling beautiful 😍 I got SO much for my money! The hardest thing about this experience was choosing which ones to use first 🤣 The smells hit my nose as soon as I opened the parcel - I’ll definitely be back for myself and to buy as gifts for other people!

October 31, 2023
Unprompted review
The Luxe Melt Co logo

Reply from The Luxe Melt Co

Aww thank you so much for this wonderful review and for supporting my small business , I really appreciate it 🥰

Rated 5 out of 5 stars

Beautiful products

Beautiful products, beautifully packaged. I received my first order yesterday and I will definitely be ordering from Jane again and again. Her products are 100% better than any shop bought ones that I have purchased over the years. They smell and look amazing and the scent lasts for ages, I could still smell them this morning 😊.

October 3, 2023
Unprompted review
Rated 5 out of 5 stars

I have bought from Luxebyjayne before…

I have bought from Luxebyjayne before and was really pleased with the service and the products.
I have just had another ordered delivered, quickly again, well packed too.
I couldn’t wait to try, the smell in my home is amazing, the pumpkin melts are really cute but the smell, hmmm, good enough to eat (don’t) I will be putting my Christmas order in soon.

September 27, 2023
Unprompted review
The Luxe Melt Co logo

Reply from The Luxe Melt Co

Thanks so much Allison , I’m so happy you love your order xx

Advertisement
Rated 5 out of 5 stars

You need to buy these!

All the products I have bought from Jayne smell amazing. They arrive promptly and beautifully packaged. Love it when I am expecting a parcel!

September 18, 2023
Unprompted review
Rated 5 out of 5 stars

Thanks so much for my recent order…

Thanks so much for my recent order Jayne. The pumpkins are just the most beautiful pumpkins iv ever seen, they smell incredible!!! You have smashed it once again. You are so talented xxxxx

September 27, 2023
Unprompted review
Rated 5 out of 5 stars

Exceptional class

The most incredible, gorgeous & inspirational company. Jayne is an absolute delight to purchase from & her products are of exceptional quality & class. Comparing to a well known brand Luxe By Jayne are definitely on par. Without a doubt I’ll be returning & very soon. Highly recommended

September 9, 2022
Unprompted review
The Luxe Melt Co logo

Reply from The Luxe Melt Co

Thank you so much for this beautiful review Rachel , this makes all the hard work worthwhile xx

Advertisement
Rated 5 out of 5 stars

Perfect!

Perfect! So pleased I came across this wax melt business. The melts smell amazing. Everything from ordering to receiving went smoothly. Good selection of scents, brilliant customer service and fast delivery too. Definitely recommend

June 6, 2022
Unprompted review
The Luxe Melt Co logo

Reply from The Luxe Melt Co

Thank you so much for the kind words, I really appreciate it . Enjoy your wax melts & thank you for supporting my dream xx

Rated 5 out of 5 stars

LuxebyJayne is my absolute favourite

LuxebyJayne is absolutely brilliant, every wax melt I purchase is lovingly produced, wrapped and delivered on time - the smells are incredible, my home smells amazing, really love them 😀

June 5, 2022
Unprompted review
The Luxe Melt Co logo

Reply from The Luxe Melt Co

Aww thanks Elaine , that’s so lovely . I really appreciate the support you give me & it makes me happy when you love them all . Thank you for supporting my dream xx

Rated 5 out of 5 stars

Excellent wax melts,gorgeous scents…

Excellent wax melts,gorgeous scents they last a long time, really great items, such a lovely lady. Thank you

April 26, 2022
Unprompted review
The Luxe Melt Co logo

Reply from The Luxe Melt Co

Thank you so much for your kind words . I’m so happy that you’re loving them all.
Thanks your order , I really appreciate the support .
Jayne xx

Rated 5 out of 5 stars

Great shop

Great products and service, Wax melts smell gorgeous and are really long lasting. Lovely helpful lady and a fab find.

April 26, 2022
Unprompted review
The Luxe Melt Co logo

Reply from The Luxe Melt Co

Thank you so much for taking the time to leave a review . I’m so happy that you love them all & many thanks for the support, I truly appreciate it.
Jayne xx

Advertisement
Rated 5 out of 5 stars

Fantastic

Another fabulous purchase. I can not recommend Luxebyjayne enough. The scents are fantastic and make the whole house smell wonderful.

February 3, 2022
Unprompted review
The Luxe Melt Co logo

Reply from The Luxe Melt Co

Thanks Heidi , so pleased you love them as much as I do xx

Rated 5 out of 5 stars

Fabulous

I recently purchased some fabulous Seychelles fragrances wax melts. Ordering was really easy, the website was really easy to navigate. My order came well within the allotted time frame I was given, beautifully packaged with a lovely handwritten note, and a little extra melt to try. I was really impressed and will definitely order again.

February 2, 2022
Unprompted review
The Luxe Melt Co logo

Reply from The Luxe Melt Co

Thank you so much for your lovely review . I’m super happy that you love Seychelles as much as I do xx

Rated 5 out of 5 stars

Beautifully packaged wax melts

Beautifully packaged wax melts. I chose the Seychelles inspired fragrance. It smells absolutely beautiful. I was so impressed I ordered a second batch of them. Thank you for such a quality product.

February 2, 2022
Unprompted review
The Luxe Melt Co logo

Reply from The Luxe Melt Co

Thanks so much Rob for your orders and all the support you have given me on insta xx

Rated 5 out of 5 stars

Love love love

Every package I receive is lovingly wrapped with a personal note. The contents look and smell beautiful. It feels so personal.

November 13, 2021
Unprompted review
The Luxe Melt Co logo

Reply from The Luxe Melt Co

Thank you for the lovely comments Jackie . It’s the personal touches that make it so special xx

Advertisement
Rated 5 out of 5 stars

Small business, little gem

I have always found these products absolutely amazing and the scents Jayne offers are delicious. The scent fills my house and I always have compliments on the smell. I have 2 dogs and you wouldn't know. Lol. Jayne is wonderful, always helpful, and updates the website regularly. Packaging is professional and.prices are kind on the wallet. I would highly recommend this company.

November 10, 2021
Unprompted review
The Luxe Melt Co logo

Reply from The Luxe Melt Co

Thank you so much for your kind words and taking the time to let others know about your experience with Luxe by Jayne . I am so grateful for the support,
Jayne xx

Rated 5 out of 5 stars

Fantastic Products

First time buying from Luxe by Jayne, but it has been recommended by lots. I will definitely be purchasing from here again, so many different fragrances to choose from! Fab products and Jayne is so helpful when I've asked questions in the past. Definitely recommend buying from this small business.

November 9, 2021
Unprompted review
The Luxe Melt Co logo

Reply from The Luxe Melt Co

Thank you so much for your kind words Holly , hope you’re enjoying them all .
Jayne xx

Rated 5 out of 5 stars

The beautiful boxes from Luxebyjayne…

The beautiful boxes from Luxebyjayne bring me so much joy and the Xmas one didn’t disappoint. Absolutely gorgeous. Even my husband is addicted. Thank you so much. X

November 9, 2021
Unprompted review
The Luxe Melt Co logo

Reply from The Luxe Melt Co

Thank you so much Sian . I’m so pleased that you loved the Christmas Box & your husband has fabulous taste for being addicted with them .
Thank you as always , Jayne xx

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look