The whole experience was easy, convenient, private & secure. It's the way of the future. As technology advance, so, should our parcel packages. This's my opinion. This setup is an excellent idea to ma... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I Love it when the delivery carriers deliver my packages to the Luxer as they are supposed to, but many times they are NOT left in the Luxer boxes provided. I am kind sad about that, but they do deliv... See more
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Luxor Mail System somehow managed to turn our mailroom from a black hole of missing packages into a functioning operation. Notifications actually show up, packages don’t mysteriously vanish, and pick... See more
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It's so nice knowing that your package is safe and will be there when you go to retrieve it, as well as knowing exactly where to find it, as opposed to "looking around the area and asking your neighbo... See more
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Company details
- #1 of 4 best companies in Package locker
Written by the company
Luxer One Package Lockers is the leader in package management & locker solutions for apartments, retailers, offices, universities, and more.
Contact info
5040 Dudley Blvd, 95652, McClellan, United States
- (415) 390-0123
- info@luxerone.com
- www.luxerone.com
4.6
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Reply from Luxer One
We're glad you found Luxer One easy to use!
Reply from Luxer One
We're glad to hear everything was handled well. Thank you for your feedback Nancy!
As long as I do it manually and not…
As long as I do it manually and not using Bluetooth it’s good. The Bluetooth doesn’t work and I do have it activated.
March 25, 2026
Reply from Luxer One
We appreciate you sharing your experience. We are sorry the Bluetooth feature isn't working as expected for you. We are always working to improve our products.
Your Package Is In Good Hands
First, The notifications are excellent when a package arrives. Second, Its clean, and secure. Having a Luxer One is the best when dealing with porch pirates, and knowing your package is locked and safe in Luxer One makes a busy life less stressful.
April 3, 2026
Reply from Luxer One
We're so glad to hear our package notifications are excellent and that you find our service clean and secure. It's wonderful to know we help make your busy life less stressful! Thank you for your positive feedback.
Reply from Luxer One
We are so glad you found our service reliable. Thank you for your kind words!
Process is very easy
Process is very easy. You type in the code that's sent to you. Sign in the box and stand back. The corresponding door will pop open for you to remove your package.
June 9, 2026
Reply from Luxer One
We're glad you found the process easy and convenient for retrieving your package. Thank you for sharing your positive experience with us!
It’s so simple and easy
It’s so simple and easy. I encourage my fellow apt. Residents to sign up so there wouldn’t be so many packages on the floor.
March 23, 2026
Reply from Luxer One
We are so glad to hear you find Luxer One simple and easy! Thank you for encouraging your fellow residents to sign up!
Worked good every time except for one…
Worked good every time except for one time it insisted on a password which I couldn’t remember. Aside from that single time, no complaints.
November 22, 2025
Reply from Luxer One
Hi Louie,
We're happy to hear you had a positive experience overall! We appreciate your feedback regarding the password issue. Thank you for your review.
Del Mar
They are always on time with my delivery. In addition, I always receive an email when my delivery has arrived.
December 7, 2025
Reply from Luxer One
We're so glad to hear we keep you informed and your packages are received quickly! Thank you for your kind words.
Reply from Luxer One
Hello Evelyn,
We are so glad you found our service easy to use. We appreciate your kind words.
Happy Customer
I receive prompt notices each time a package is delivered and placed
In a locker for me. I’ve been getting 1-3 pages each day for the last two weeks and the Luxer retrieval system has worked flawlessly each time.
June 2, 2026
Reply from Luxer One
We're happy to hear that Luxer One has been working flawlessly for your package deliveries. Thank you for sharing your positive experience!
Luxer package pickup is easy and fast!
Luxer reads the barcode on my phone easily, everytime. This makes picking up my packages very fast. It's a great service. I prefer it over the Amazon Hub that my last apartment complex used.
March 28, 2026
Reply from Luxer One
We are so glad to hear you're enjoying our service and finding package pickup fast and easy! Thank you for sharing your positive experience.
It works well in getting notifications…
It works well in getting notifications of deliveries. The process is great!
December 19, 2025
Reply from Luxer One
We're glad to hear you find the delivery notifications and process great! Thank you for your feedback.
Packages ordered online and delivered to Luxer One
My packages that o ordered online, and are usually delivered to the Luxer One boxes is always a good experience. Very easy to navigate the touch screen. I love the fact that there is a camera on the screen that allows you see who is signing for the package. The overall process is very straightforward and efficient.
June 5, 2026
Reply from Luxer One
We are so glad to hear you consistently have a good experience with our Luxer One boxes! We appreciate your positive feedback on the ease of use and the security features. Thank you for sharing your thoughts.
It always notifies me I have recd…
It always notifies me I have recd package plus it is safe if I do nit pick up the sand day. Love it.
November 7, 2025
Reply from Luxer One
We are so happy to hear you appreciate our package notifications and secure storage. Thank you for your kind words!
It's important to us because luxor mail…
It's important to us because luxor mail make our stuff well protected many thanks
March 23, 2026
Reply from Luxer One
We're happy to hear our secure service has helped protect your items. Thank you for your positive feedback!
Reply from Luxer One
We're glad to hear about your positive experience with our delivery and security. Thank you for your feedback!
Quick pickup!
March 21, 2026
Reply from Luxer One
Glad to hear you've appreciated our efficient package pick-up system. Thank you for your feedback!
Delivery service and time.
December 17, 2025
Reply from Luxer One
We're glad to hear you've enjoyed our efficient system. Thanks for your feedback!
I love this service it’s actually truly…
I love this service it’s actually truly a Luxury for me knowing that my packages have arrived when I’m not here and they’re safe and secure thank you so much.
June 5, 2026
Reply from Luxer One
We're so happy to hear our service provides you with such peace of mind and security for your packages. Thank you for your wonderful feedback!
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