LuxHair Wigs Reviews 

170
TrustScore 4.5 out of 5

4.7

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Rated 4 out of 5 stars

Have not received order yet however suggest there is a way to track order. Got confirmation of order but no link to track shipment. Website is pretty low tech as well. Color swatches are very small. M... See more

Rated 5 out of 5 stars

LuxHair by Sherri Sheperd offers quality wigs at a reasonable price. There ia a variety of cute styles in all lengths. The color selection is great and offers something for everyone. Sherri Sheperd's... See more

Rated 5 out of 5 stars

I was watching QVC VERY late last night and was so impressed with Sherri Shepherd's program. It was difficult to decide on which style and color to choose. Ms. Shepherd recommended that "If you are... See more

Company replied

Rated 5 out of 5 stars

I have Sickle Cell disease, and diabetes, along with depression and anxiety. I have been on many medications for each one. I also have Red Blood Cell Exchange ever 8 weeks. My hair started falling o... See more

Company details

  1. Hair Product Store
  2. Clothing Store

About LuxHair Wigs

Information provided by various external sources

LuxHair™ Wigs are designed by Daytime Emmy® Award Winning Co-Host, Actress, and Mom; Sherri Sheperd

“I wear wigs now because I am in the business where I am a busy mother. I am running around working all of the time and I don’t like being at the beauty shop from the hours of 9-5 so wigs work for my lifestyle!...I love every wig in my collection because I feel you put on the wig and you become that person” -Sherri Shepherd

Choose from various cuts ranging from pixie, bob and curls matching with up to 14 different hair color choices!

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

170 reviews

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4.7

All reviews

(170)

0 reviews in the last 12 months

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Rated 1 out of 5 stars

No status update

I have yet to receive notification on the status of the wig I ordered on March 27, it is now April 3. If it takes this long for notification and arrival, I will not order from this website again.

April 3, 2017
Unprompted review
Rated 3 out of 5 stars

I bought my Sherri Shepard wig from …

I bought my Sherri Shepard wig from QVC about two months ago and it's now feeling very dry and frizzy on the ends . I contacted Luxhair via Facebook about the horrible condition it was in after just two months and was told to get a leave in conditioner, I did and it didn't help at all. It's dry and stiff feeling nothing like when I first got it. I bought another one from the luxhair website and now waiting for it to arrive to see it maybe I use got a defective one. I really want to love the wig, but after two months it's a waste of money if they are all going to end up a dried frizzy tangled mess.

April 3, 2017
Unprompted review
Rated 2 out of 5 stars

I was initially excited knowing that …

I was initially excited knowing that wigs were made by Sherri Sheppard and immediately ordered 3 of them on February 22. By mid March I called and found that all were on backorder except for the Sleek Bob Carmel Blonde. I then requested for the shipment of that wig. Well, received it 2 days ago on March 28. It does shed when styling. While after many calls and the customer service reps were very friendly and helpful, I am still waiting on my 2 remaining wigs as of today, March 30th. I was told it will be 2 more weeks before they come. This has not been a good experience for me.

March 31, 2017
Unprompted review
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Rated 5 out of 5 stars

Glad to have found Sherri's website!…

I first saw Sherri's wigs on a shopping channel. I loved what I saw but was hesitant to purchase then. Several days later I decided to try the Pixie. So I goggle Sherri's wigs and found her website. I ordered the Pixie and was thankful for the payment plan. I will definitely recommend the website to my friends because of the ease of shopping.

March 30, 2017
Unprompted review
Rated 1 out of 5 stars

This is the first time I ordered …

This is the first time I ordered Sherri's Wig's. I placed my order on March 8, 2017 for the buy two wigs and get one free. As of today March 30, 2017, I have not received my wigs.😥. When I called on two different occasions, I was told that "you must wait one month, to receive a wig.". I only ordered because I wanted to wear my new wigs for a special Sister's Dinner Party and my husband's Birthday and I did not have my new wigs for either occasion. I feel that the one month waiting time should Be told before placing an order. This system need updating! I'm not sure if I will order again, that depends on how the wigs look whenever I receive them. Very Unhappy Yvonne S. Davies

March 30, 2017
Unprompted review
Rated 4 out of 5 stars

Ordering was easy

Ordering was easy. Wish when you click on the colors the wig in the picture would change so you could see what the color would look like. Can't wait to receive the wig.

March 29, 2017
Unprompted review
Rated 3 out of 5 stars

Customer service

Selections great however website not so helpful. Order did not give an estimated delivery date. Delay in response to order. Would like to see wig options in more than one color not just the color swatches.

March 29, 2017
Unprompted review
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Rated 5 out of 5 stars

I Love the it!!!

I ordered a wig for the first time ever! but I noticed that I had picked the wrong one.So I got on to the chat service and I got the best service I have ever gotten! He helped me change my order Item. Im so excited that it was changed so easily.Thank You!!! to Sean who helped me.

March 29, 2017
Unprompted review
Rated 5 out of 5 stars

Lux wigs

A perfect 5 star shopping experience !! Every wig I've gotten has been the best quality and spot on styling!! Their prices are so reasonable. I keep everyone guessing which is my hair or the wig!! At these prices we can own them all!! Keep them coming Sherri !!

March 28, 2017
Unprompted review
Rated 3 out of 5 stars

Return

I just sent one wig back it didn't have curl like it was suppose to have, let's see what and how long it takes to get a new one

March 27, 2017
Unprompted review
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Rated 3 out of 5 stars

First time on this site

I just ordered a bob, hope I really like it. If I do then I'll get more. ?? The site was easy, but would have like to been able to view styles in different colors. :(

March 25, 2017
Unprompted review
Rated 5 out of 5 stars

satisfied customer

I have three lux wigs and love them, they look like real hair and are very light and comfortable. I have previously bought a real human hair wig from a local wig store and paid over $100.00 for it, the ends of every strain were brittle and the wig didn't look as good as lux wigs.
My husband does't know I am wearing a wig, I don't want him to know, he
loves how I look, he tells me everyday, all the people I know don't know I am wearing a wig.

March 25, 2017
Unprompted review
Rated 5 out of 5 stars

Customer service

The gentleman that helped me place my order was so curtious and patient with me when we were placing the order.
He was so careful that he got the order right.

March 24, 2017
Unprompted review
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Rated 4 out of 5 stars

Great styles.

I would wear any of the styles. I always wear wigs. I will recommend the site to others. The price was affordable for me.

March 24, 2017
Unprompted review
Rated 5 out of 5 stars

Short hair wigs

I'm already in love with my wig and I haven't received it as yet, I love short colored wig , I think this one is a big plus for me.

March 21, 2017
Unprompted review

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