Luzuk Reviews 30

TrustScore 3.5 out of 5

3.6

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Rated 1 out of 5 stars

Huge time suck! The Free Theme is built with different framework than the Paid version. So test building the Free Version, then Upgrading to the Paid version isn't the normal WP process. My very first... See more

Rated 5 out of 5 stars

Questions answered promptly re: Water Sports Club theme. Gave access to site to problem solve. Problem was identified and corrected. Site looks and works great both on computer and mobile. Was easily... See more

Company replied

Rated 5 out of 5 stars

I have used the five premium themes from Luzuk in the past 2-3 years. All of those websites are going good so far. The customization process of the theme is easy, themes look attractive yet affordable... See more

Rated 5 out of 5 stars

I am a web developer and usually purchase WordPress themes from Luzuk. Their support team consistently provides outstanding service with clear guidance and quick solutions every time!

Company replied


Contact info

3.6

Average

TrustScore 3.5 out of 5

30 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Horrible company!!

Horrible company!!! Do not buy the themes, they don't work, their tech support will not fix the problem. My hosting company fixed the problems, and told me not to use these themes again until they are updated and fixed. Luzuk will not fix the themes, and claim they are the most updated. Still won't refund my money. Do Not get ripped off from this company like I did.

May 3, 2024
Unprompted review
Rated 1 out of 5 stars

Absolutely disgrace of a company

Absolutely disgrace of a company. DO NOT BUY THEIR THEMES!!!!
They have some good looking themes that lure you in to buy but they are not user friendly and their support team are rude. It clearly states that their theme is compatible with page builder plugins such as Elementor and any page builder I use bugs the whole theme. The homepage was quite straightforward to use but it's like they forgot websites use other target pages, as there is zero customisation for these pages.
Oh, and they don't refund you.....

February 23, 2024
Unprompted review
Rated 1 out of 5 stars

SCAM

If there's - stars to give them😡😡😡😤😤😤😤 because they're absolutely horrible and awful themes that don't actually and are super complicated to work with.
Horrible customer service,very impolite and arrogant,different answers with every e-mail i receive from them,total RUBBISH
A SCAM by all means.
DO NOT FALL IN THEIR TRAP YOU WILL LOOSE YOUR MONEY AND THEY WILL NEVER REFUND YOU.

STAY AWAY FROM THIS SCAM WEBSITE luzuk.com

December 17, 2023
Unprompted review
Rated 1 out of 5 stars

I agree

I agree, I bought an accounting theme and their setup is not working at all. Their support is terrible, they don't answer your email. Very quick to 'sell' their 'beautiful themes' - but its actual crap!

October 25, 2022
Unprompted review
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