Lyons Davidson Solicitors - Bristol Reviews 

This rating is really for Katie Britton who has not been my case handler for very long. My case was passed to Lyons Davidson over 3 years ago now and I have had numerous case handlers, my issues have been, poor response times to messages( says 5 working days on site but some of my replies took weeks and you end up having to ring to try and get things moving), wasting time by not understanding my case properly and what I was claiming for and not explaining what will happen and how long it will roughly take. Katie then took over and I suddenly felt that things were moving forward, she has finalised my claim within a couple of months but not only that she was great with keeping me updated on what she needed and what she would do and managed my expectations, her responses to texts were timely as well, so thank you Katie

Very happy with the legal services provided by this firm & special mention & thanks to Chris Kemp for his objective advise regarding a personal injury claim & for a successful outcome.He was very approchable & responded in a timely manner to emails etc. It was also very easy to upload information onto their secure portal.
I would highly recommend this company for any personal injury legal matters.

I gave 5 star but would give more if there were more to give. Extremely polite, professional staff. As I was unwell I knew I could trust my solicitor. Catherine Stewart to act for me. Catherine was completely focused on taking my case forward. She gave me excellent advice service, to the successful conclusion of my case, winning full compensation for me. I always felt included at all times as Catherine and other staff Lyons Davidson staff were always there when I needed clarification or assistance. It is really important to be able to contact your solicitor and I was always able to do this. When I was in hospital Catherine had my permission to contact my husband, which helped me concentrate on my recovery. She rang me personally to give me the good news that we had reached an acceptable settlement with the other side.

A great experience working with Rebecca Higgs who listened, took on board our concerns, kept us informed and did her best to make sure that we were on the right path. She helped us navigate what was a confusing process and explained the stages we would go through clearly and concisely.
We are progressing with our claim thanks to Rebecca and are hopeful it may lead to a successful outcome.

Kerry Smitherham, is an outstanding and professional solicitor also a credit to Lyons Davidson. Solicitors.
Kerry dealt with my wife’s part of our claim after our serious non fault car accident, she was always available to discuss the case with a sympathetic ear and offer all the necessary legal advice required. I just wish that all solicitors were equally as professional. Thank you Kerry.

Lyons davidson were initially a little slow with responses however when Katie britton was appointed as my case handler she always returned calls and e mails promptly and resolved any issues with as little fuss as possible she was always polite and courteous and nothing was too much trouble even whem dealing with the very long winded mib

Still ongoing with my claim, poor communication is a common theme !! Very
slow , then you spend ages using the portal or calling and emailing , still no response for weeks . My first and only contact with a solicitor , I wish I was told I could choose my own in the beginning . Defiantly , no recommendations from myself , based on my personal experience .

Kelly was very well-informed and provided excellent guidance through the daunting Family Court process. Communications were consistently excellent and Kelly was extremely supportive and professional throughout.

Nelay Joshi was helpful, courteous and responsive and handled the issue very well. My dealings with Jonathan Calverley, a partner there, were also extremely good.
I would have given 5 stars unreservedly, had it not been for a very poor response from the original associate dealing with the matter.

Amirah Mughal dealt with my case, I found her very professional, she was confident in my case and was attentive to detail.
Amirah gave great advice and got me a great result.
I would recommend Lyons Davidson to anyone with an employment issue.

Started great but after 3 or 4 weeks it was very difficult to contact my case handler for updates.
The medical exam to me was a joke and took only 15 minutes after being cancelled once. My injury wasn't fully understood and I am still suffering.
I was not advised my case handler had left the company which led to further delays.
I eventually accepted the offer due to stress.
It was a young man called Charles when I phoned who moved things to completion.

I have been so impressed with the support and swift service I have received from Katie Britton. She has been responsive and clearly knows her stuff! Thank you Katie

They were interested in my accident claim, kept me informed throughout, were sympathetic, answered the phone swiftly and my claim came to a satisfactory conclusion.
Tilly dealt with my case, but she has left your company now. She was exceptional

I had a pleasant and very professional experience with Safiyyah Patel with all the details and updates.

I had a bike accident and was delighted to discover personal claims insurance on my home contents insurance. I presume LD were the associated solicitors, who dealt with my claim efficiently.

Great people, good updates with excellent advice and guidance through to a positive conclusion, thank you.

From my first point of contact with Lyons Davidson Solicitors through to my Case Handler being appointed, all the staff involved were friendly, polite and nothing was too much trouble. Contacting a Solicitor for a legal matter can cause apprehension and the matter itself is usually stressful, so having people put you at your ease is wonderful.

We recently had the pleasure of being supported by Lyon Davidson Solicitors in helping us to evict a tenant from our property, and we cannot thank two of their staff, KYLE GARRETT and LEE DAVIS enough for guiding us through the entire process with absolute professionalism and sound legal advice.

We were constantly kept informed through out the process and they promptly responded to our queries with clarity, which effectively ensured that we obtained the expected outcome in our case, within a reasonable time frame. Kyle supported us throughout the court process and ensure that legal representation was provided to us at the hearing.

Lee was particularly helpful with the post-court eviction proceedings and securing bailiffs to assist with that operation. His methodical approach ensured all grounds were covered and that the day went as expected.

Kyle and Lee are both first -class professionals who demonstrated dedication and commitment in going the extra mile to ensure that we regained possession of our property.

We would highly recommend the company, and in particular, KYLE GARRETT and LEE DAVIS for a fantastic service to us.

Dr George & Mrs Beatrice Williams

I found this legal company substandard. One in six reviews here are one star and it’s worse on other review sites. No surprise when you understand their setup. All the reviews are people like me told to use them by their insurer claims manager “Arc Legal”. Not by choice or recommendation. The claims are mostly not handled by solicitors but by a “paralegal” or “claims handler”. I’m guessing that’s because they’re not getting paid enough by the insurer, despite “£50,000 legal claims cover”. So Lyons don’t staff the work with solicitors, and work on low margin, high volume claims. Yet the company charge these unqualified people out for hundreds per hour and they’re advertising themselves as solicitors, not like in review replies here where they say they are “legal advisors”. It might have been ok if the paralegals had been experienced (they weren’t) and the work properly supervised by a solicitor (the supervisor wasn’t.) I understand under a case called Mazur, this isn’t allowed. You’re far better off telling the insurer you will choose your own solicitor. Don’t pay any attention to this company telling you the policy doesn’t give any legal right to be represented by a Solicitor as they are writing in reviews here. Even the policy says you can choose your own solicitor and it’s a legal right, although expect “Arc Legal” to obstruct you in doing that.

My case is now finally over.
3 years it took.
Injury claim accident - 2023.
2026 finally got a letter of my payment to soon be transferred.
Having no communication and update with my original case handler to my case handler transferred to someone else to be even worse, no process and new updates.

Case handler now has been changed again.

Mr Reet Mahi.
He got onto my case and had sorted everything, speedy process and he had done brilliant. I would give no starts at all but I will give Ravi Mahi 5 stars for sure. Thanks for your help Mr Mahi wish you was handling my case since the claim.
Since December 2023 nothing was happening
Ravi was transferred to ny case from 03/2026.
Letter of payment to be received 04/2026.