LYRA Modest Reviews 

946
TrustScore 3.5 out of 5

3.3

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Review summary

Created with AI, based on recent reviews

Evaluating 43 reviews, most reviewers were somewhat happy with their experience overall. Consumers frequently praise the stunning modest designs, comfortable fits, and beautiful fabrics that make dressing stylishly effortless for everyday wear. Many people also genuinely appreciate the careful packaging, attention to detail, and overall aesthetic of the items received. However, some reviewers were not happy with the sizing, noting that products frequently run much smaller than expected. Other shoppers experienced unexpected issues regarding fabric quality, such as fading or tearing after just a few uses. Additionally, a few customers mentioned dealing with frustrating return policies and slow, unhelpful support teams when issues arose.

What people talk about most

Product

Users describe ambiguous interactions with product, reflecting a wide division in consumer experiences. While... See more

Quality

Clients share ambiguous opinions on quality, with a stark division among reviewers. On one hand, many... See more

Customer service

Customers consistently note ambiguous experiences with customer_service. Reviewers express deep frustration... See more

Return policy

Reviewers highlight deep frustration with the return policy. Consumers consistently report that sale items... See more

Price

Consumers express deep disappointment regarding the high price and expensive purchases. Reviewers highlight... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Wide range of options and the size calculator was very accurate for a Muslim woman. I bought the Yara and it was absolutely perfect, just what I’d been looking for. Great fit, great coverage and compl... See more

Rated 5 out of 5 stars

Lyra is by far the best brand. When you can easily buy blindly without having to see the items live and you know for sure that the product will be impeccable. The design, the materials, the packaging,... See more

Rated 5 out of 5 stars

Fast delivery always along with cute and sufficient protecting packaging, with a free tote bag in every order! The quality of all the items I’ve purchased is amazing - definitely recommend to anyone w... See more

Rated 5 out of 5 stars

Fast delivery, everything I’ve ordered was perfect. Fitting was just right quality was right and I’ve got everything on the sale so so fantastic price. I am now addicted customer. I’m not going anywhe... See more



Contact info

3.3

Average

TrustScore 3.5 out of 5

946 reviews

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Asks customers to review

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Replied to 25% of negative reviews

Typically takes over 1 month to reply

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3.3

All reviews

(946)

47 reviews in the last 12 months

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Rated 1 out of 5 stars

Don't bother buying

Don't bother buying. The quality is horrendous - bubbles up and tears after only ONE use. Customer service is just as good as how modest this suit is - non existent. For £110 buy yourself a latte instead you'll get what you actually paid for.

August 10, 2025
Unprompted review
Rated 5 out of 5 stars

Best swim wear for Muslimahs out there

Best swim wear for Muslimahs out there! Bought it for my sister, and she lovedddd it. The color and fabric, both wonderful! And the customer service was great - Nadia was so sweet and helpful and helped with price matching for me super promptly. Thanks for everything!

August 22, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic customer service

Ordered just before the sale and kindly agreed to refund me the difference in price. They absolutely did not have to do this but the gesture was hugely appreciated. Furthermore all communication was extremely quick and helpful.

August 20, 2025
Unprompted review
Rated 5 out of 5 stars

Ordered during the sale

Ordered during the sale. Wanted to add a hijab to the order. I received a quick reply and this was smoothly added to be dispatched with the rest of my order. Friendly and very helpful customer service

August 20, 2025
Unprompted review
Rated 5 out of 5 stars

Team Lyra, you’re amazing!

I had an issue with the delivery, but Lyra Modest handled it carefully and professionally. I was still allowed to return the items and didn’t have to pay any shipping costs. The hijabs are of excellent quality, and the staff is just as wonderful. I’m truly grateful. Team Lyra, you’re amazing!

July 25, 2025
Unprompted review
Rated 1 out of 5 stars

Quality downhill and awful customer service

I have ordered 3 swimsuits in the past from Lyra Modest and all were great however sometimes there was a quality issue but they’d fix it. I bought again from their recent sample sale and the quality of the swimsuit has declined massively in they’re most recent collection (shimmer collection). I went to return and they said I can’t return the items as it was sold In the sample sale however this is AGAINST consumer law and illegal to tell customers they cannot return items. They allowed me to return and I sent back the parcel on 14/07 and it was received by their warehouse on 16/07. It is now 03/08 and I am still waiting for them to refund my money. They take days and days to reply to your emails and then they say oh We have received this request please allow a further 5-7 days to have it processed. I just want my money back as it’s not cheap! After this experience o would never buy again from them.

July 16, 2025
Unprompted review
Rated 1 out of 5 stars

Got a wrong order and no customer service

I ordered 4 piece swimming suit, got 3 piece swimming suit. Tried to contact customer service through the website messages, through the chat on a website, sent messages to the email, sent messages through social media. I didn't get answer anywhere.
It makes me really sad, because I am converted muslim and I was looking for my first swimming suit and I was thinking about it so much. I was so excited and nervous about this order, and at the end I got not what I ordered and even don't have a chance to get a help and somehow fix the problem.

July 20, 2025
Unprompted review
Rated 1 out of 5 stars

only good for the aesthetics

It is only good for the aesthetics, if you just want to lounge near the water or take a quick dip. I bought the Yara burkini hoping I can go swimming regularly in it. However, after only four months, the top piece lost its integrity. The elastic in the fabric was visibly peeling off and there were holes. I go swimming 3x a week and in all fairness, they do not market their swimwear to be athletic. However, they also never published my negative review on their website. I contacted their customer service who asked for additional photos. After providing them with those, they never came back to me.

July 11, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing experience

I just bought my 2nd lyra suite after using my 1st one for more than 3 years and it still looks like new .. I had a problem with the shipping address and nadia from lyra team contacted me personally asking about the correct shipping address and fixing it manually .. I am so grateful and happy that we have a great business with such quality and great team ❤️

July 15, 2025
Unprompted review
Rated 1 out of 5 stars

Ordered items and return/refund

I purchased 3 items. Will be honest 2 of them I love but the third one with detachable skirt I don't like and wish to return.

Customer service is rubbish, emails come through stating support desk will get back within 1-2 days actually been a week and still awaiting response on how to return the item and get a refund!!!

July 9, 2025
Unprompted review
Rated 5 out of 5 stars

Salam all if you’re considering buying…

Salam all if you’re considering buying from lyra just DOOO it go through with it they have excellent customer service (so heavy on that I felt the love through the email) a wide range of style and colors they have everything from hijabs to swim wear to apparel so show your support and spend that money even if you don’t like swimming or you’re never near water like that who cares get yourself a burkini/modest swimwear anyways I’ve only been to the pool three times my whole life and still made a purchase cuz you really never know and it looks cute we need cute things I’m gonna stop yappin now have a good day everybody

July 8, 2025
Unprompted review
Rated 5 out of 5 stars

Item received quickly

Item received quickly, packing is amazing items come with a cute reusable bag. I love ordering from Lyra absolutely love their items

July 8, 2025
Unprompted review
Rated 5 out of 5 stars

They are the best!

They are the best!! Not only the materials they use and how good the quality is and how beautiful the designs are, also their way of taking care of you and wanting to do whatever makes the experience better, when they knew i wanted my set for a trip and that it will not be delivered on time, they shipped it to where i was spending my vacation instead of my home address. They truly have the best customer service❤️

June 22, 2025
Unprompted review
Rated 2 out of 5 stars

This is my third time buying swimwear…

This is my third time buying swimwear from Lyra Swim and I am done! It’s disappointing how cheap the material is and how expensive it is! If you touch anything with the swimwear it tears!! What a ridiculously cheap yet a rip off product!!! Disgusting

June 20, 2025
Unprompted review
Rated 5 out of 5 stars

Awesome customer service

This company really prides itself on customer feedback. My experience with shipping sells was heavily communicated by the team and once I received the package, I let them know it was in tough condition. It was probably due to the extended time shipping. Either way, this team was super happy to hear my experiences with my order and they were always doing their best to make it an easier process on me. I definitely will purchase from them again and I've already let most of my family know how amazing their bathing suit is and how nice the company has treated me.

May 29, 2025
Unprompted review

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