I ordered two lots of identical sandals (Timberland). The first order was a test, since I had slight doubts about the company. The second I ordered because the first order had been problem free. If... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Lyst is very robust in the offerings. I can get any item I look for from writing materials to household, clothes shoes etc unlike other such apps. The only issue I have is that Lyst sometimes lo... See more
Company replied
Very kind and polite and considerate customer service.. Always very helpful and never turn their back on urs unless u r resolved in ur query or problem u r afraid to solve .. For myself I can never... See more
Company replied
Awesome. It give a very good idea which company has a lowest price in luxury clothing. Since, I'm a chip guy. LOL and allwayes looking for lowest price, LYST is my number one choice, even they notify... See more
Company replied
Company details
About Lyst
Written by the company
For brands and stores, our goal is to power success online. We drive meaningful direct sales within a highly trusted brand environment.
Lyst operates an inventory free platform and uses a data engine to provide each customer with a personalised shopping experience. Orders are fulfilled directly by the brands and stores which partner with Lyst.
Contact info
The Minster Building, 21 Mincing Ln, EC3R 7AG, London, United Kingdom
- customercare@ly.st
- www.lyst.com
4.0
Great
4K reviews
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Efficient Application
Lyst is an efficient, easy-to-use app. No issues—smooth experience.
April 23, 2025
Reply from Lyst
Hey Catherine, thank you for your kind review!
We're thrilled to hear you're enjoying our app - We strive to make shopping for fashion as seamless and enjoyable as possible!
Happy Shopping - Lyst
Luis @ lyst was very understanding…
Luis @ lyst was very understanding unfortunately mytheresa.com only has good prices and dood discounts in Germany one you change the country everything changes
April 22, 2025
Unprompted review
Reply from Lyst
Hey Pablo, thanks so much for your review!
We really appreciate your feedback and understand your concerns about pricing. We're committed to offering competitive prices and fair discounts across all regions.
Your input is incredibly valuable, and we'll continue looking for ways to improve!
Happy Shopping - Lyst
Reply from Lyst
Hey Rav, thanks for your feedback!
We're thrilled you loved the service, and even more excited that you're enjoying your gorgeous boots!
We appreciate your feedback, and welcome you back soon - Lyst
Without reservations 5 stars
Without reservations I give Lyst a 5 star.
The multiple follow ups on the item on my list are truly helpful reminders. Links are easy. So glad that I discovered it.
April 15, 2025
Reply from Lyst
Hey Michele, Thank you for your 5 star review!
We're thrilled to hear you're enjoying the features that our platform offers like our pop up reminders.
We appreciate your feedback, and welcome you back soon - Lyst
Cettire canceled the order, even though the same bag was still available in store
I found the desired Chloe bag, ordered it, paid for it, only to be told it was sold out. Which would be acceptable (along with the 10% store credit they offered) if it weren't for the fact that the SAME bag was again available (in Cettire app), but this time 300 € more expensive. So now I'm stuck with their store credit and if I want the same bag I have to pay 400 € more than original price.
April 15, 2025
Reply from Lyst
Hey Nina, we're truly sorry to hear about your experience!
We completely understand how disappointing it must be to find your desired bag, place the order, and then be informed it was sold out. One of our team members will be reaching out to you to further investigate.
We'll wait for your response. - Lyst
Reply from Lyst
Hey Lilian, thanks for your great review!
We're thrilled to hear that you’re enjoying the selection of products and suppliers we have.
Happy Shopping! - Lyst
Reply from Lyst
Hey Nelson, thank you for your great review!
We're glad to hear that you had the best experience on our platform.
Happy Shopping! - Lyst
I’m really impressed,
I’m really impressed,
Everything has been great
so far. And I like it
A lot !!.
April 11, 2025
Reply from Lyst
Hey Brent, thanks for your feedback!
We're really glad you're enjoying everything so far.
Happy Shopping! - Lyst
The wonderful staff
The staff, Kyla was very kind and great. I had a great purchase with her help.
April 11, 2025
Unprompted review
Reply from Lyst
Hi Aus, thanks for the wonderful review!
We love to hear that Kyla was able to provide you with great assistance with purchasing an item on Lyst.
Happy Shopping! - Lyst
I received a notification about a saved…
I received a notification about a saved item of a size that I selected (38) - 390euors, but when I clicked to buy it, the price shown was 637 euros.
What’s the point of lyst?
April 12, 2025
Unprompted review
Reply from Lyst
Hey Dusica, thank you for bringing this to our attention!
One of our team members is already looking into this and will follow up with you shortly.
We appreciate your patience and are committed to resolving this as quickly as possible - Lyst.
Everything very efficient.
April 9, 2025
Reply from Lyst
Hey Antonio, thank you for your great review!
We're glad to hear that everything in your experience went efficiently.
Happy Shopping! - Lyst
Lauren rocks!
Ordered a pair of gorgeous Choos at an amazing discounted price, my order was cancelled by the seller. Lyst investigated why it was cancelled to find that they raised the price on the website (back to the original price). Lauren from Lyst suggested I re-purchase the Choos and they would refund the difference. This was all so quick and efficient. Thank you so much for your amazing customer service and good will Lauren, I am one super happy customer!
April 7, 2025
Unprompted review
Reply from Lyst
Hi Natasha, thanks for your awesome 5 star review!
We love to hear that Lauren was able to provide you great assistance with the price discrepancy issue for your order.
Happy Shopping! - Lyst
didn’t receive any confirmation about…
I didn’t receive any confirmation about my order no tracking number nothing at all .
April 9, 2025
Reply from Lyst
Hey Jadamarie, thank you for bringing this to our attention!
One of our team members is already looking into this and will follow up with you shortly.
We appreciate your patience and are committed to resolving this as quickly as possible - Lyst.
Reply from Lyst
Hey Jessica, thanks for the 5 star review!
We're happy to hear that you received your order swiftly!
Happy Shopping! - Lyst
Love shopping at Lyft always delivers…
Love shopping at Lyft always delivers on time and good quality
April 7, 2025
Reply from Lyst
Hey Sugar! Thanks for the wonderful review.
We are happy you enjoyed shopping on Lyst and that you were able to receive the item you ordered on time.
Happy shopping - Lyst
Amazing customer service!
I am happy to say that my experience with Lyst has once again been fantastic. I had an issue with an item of clothing I ordered, and when I reached out to Lyst, Luis responded and made sure I got the item and followed up with me every step along the way. Lyst's customer service in my experience is stellar!
April 1, 2025
Unprompted review
Reply from Lyst
Hi Wendy, thanks for the 5 star review!
We're glad that Luis was able to assist you throughout your Lyst inquiry
Happy Shopping! - Lyst
I had ordered from the cettire website…
I had ordered from the cettire website through the lyst website but my order was delayed for more than 10 days without any update. I had sent many emails to cettire but I had no response and my order was in the 300 range .
I sent an email to lyst for help to get my order immediately. Of course lyst replied back fast to inform me for my order . Next day I had a delivery email from DHL company to inform me for my delivery… big thank you to lyst side and of course to (luis the girl that works at lyst amazing staff thank u so much for responding so fast and informing me for my order.
March 27, 2025
Unprompted review
Reply from Lyst
Hey Maria, Thanks for the 5 star review!
We completely understand your frustration with the delay in your order and it's disappointing to hear that you didn't receive the communication you expected from Cettire.
However, we're so glad to hear that Lyst was able to assist you in resolving the issue and that you received your order the next day after reaching out!
We welcome you back soon - Lyst
I like when i search any item i found…
I like when i search any item i found the cheapest option
March 20, 2025
Reply from Lyst
Hey there! Thanks for the review.
We appreciate you taking the time to share your positive feedback - We're glad you find our platform helps you find the best deals around.
Happy shopping - Lyst
Big fake promises
I have ordered multiple designer items from different websites. Most of the products came in faulty and I had to fight with the sellers to be able to return the product. I got sent different products from the original product. It does not show any of the products I buy on my history even though it has a history section for some reason. Overall; it is a horrible experience that made me not want to buy any more designer from websites and now I travel between countries to shop instead.
March 28, 2025
Reply from Lyst
Hey Babur, we're truly sorry to hear about your experience!
We truly appreciate the chance to make things right and would love to look into this further. If there’s anything we can do to help, a member of our customer care team will be in touch soon to gather more details.
We'll wait for your response. - Lyst
Great customer service
I had a question about the color of an item - the picture did not match the description. Lauren, at Lyst, went out of her way to have the vendor check the warehouse and send a picture of the actual item. Turns out the picture posted was incorrect. Lauren was extremely helpful, and saved me a return.
March 26, 2025
Unprompted review
Reply from Lyst
Hi Robin, thanks for your wonderful feedback!
We're very happy that Lauren was able to help you in confirming the color of the item.
Happy shopping! - Lyst
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