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magazine.co.uk Reviews 

1,138
•
TrustScore 4 out of 5

4.1

Magazine Store
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Review summary

Created with AI, based on recent reviews

Considering 158 reviews, reviewers had a great experience with this company. Customers love the wide variety of interesting magazines available, frequently showing that navigating the website and placing orders is exceptionally simple and straightforward. People also deeply appreciate the reliable delivery service and the high quality of the products, finding them to be wonderful gifts for family members and friends. Some reviewers were not happy with missing issues and experienced frustrating delays in receiving their very first delivery after signing up. Consumers also mentioned significant difficulties with customer communication when attempting to track orders or resolve sudden unexpected problems regarding their subscriptions.

What people talk about most

Subscription

Clients share ambiguous opinions on subscription services. While some consumers found it easy to place orders... See more

Product

Reviewers express high satisfaction regarding the product, highlighting the simple website to navigate,... See more

Website

Consumers find website experiences to be mixed regarding clarity and ease of use. Many reviewers praise the... See more

Order

Customers had ambiguous experiences with order processes, often praising the straightforward online checkout... See more

Delivery service

Users describe ambiguous interactions with delivery service, reflecting a mix of very satisfied and highly... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Unfortunately there was a problem setting up the initial subscription for Radio Times. After many e-mails backwards and forwards including to the publisher, the technical problem was resolved and we a... See more

Rated 4 out of 5 stars

Offers great Magazine Titles. Easy to place orders BUT on the Introductory Offer, there are no specific dates for when the offer ends and the Direct Debit 'kicks in'.

Company replied

Rated 4 out of 5 stars

I am new to ordering magazines online but after a few stops and starts was able to order what I wanted . Now I know what is involved and saw the huge array of possible magazines I will return to the... See more

Rated 4 out of 5 stars

Creating a subscription is simple. Unless I missed it, the one question that was not jumping out from the page was the next publication date and which issue number would the first one posted to me

Company details

  1. Magazine Store

Information provided by various external sources

Welcome to magazine.co.uk - the UK’s best-loved magazine subscription website. A place where you are free to fulfil your interests and ignite your passions through intriguing reads and fabulous glossies. With our extraordinary range of magazine subscriptions, it is easier than ever before to find your ideal reading companion.

Contact info

4.1

Great

TrustScore 4 out of 5

1K reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 87% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.1

All reviews

(1,138)

156 reviews in the last 12 months

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Rated 2 out of 5 stars

Misleading Subscription Promotion…

Very misleading subscription promotion of 6 months for £12 and then £27.60 auto renewal every 12 months.
When you go to place order the £27.60 auto renewal is EVERY 6 MONTHS. Very, very devious promotion and marketing.

December 22, 2025
Unprompted review
magazine.co.uk logo

Reply from magazine.co.uk

I'm very sorry to hear this, it certainly won't be intentional. We've had a look through the site but haven't been able to identify an offer with these terms.

If possible, please could you share further detail with enquiries@magazine.co.uk and we will be happy to resolve.

Many thanks, and Merry Christmas.

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Rated 5 out of 5 stars

The free seeds are a great incentive

The free seeds are a great incentive. Seeds are expensive so the magazine is almost paid for by the free seeds. The magazine is great for beginner gardeners but still interesting for the more experienced grower.

December 21, 2025
Unprompted review
Rated 1 out of 5 stars

Totally Useless Check Out Process

Buying a subscription as a "Christmas Gift" I was NOT given the chance or prompt to advise the recipient's address! Bloody useless. Then the Chat bot tells me otherwise. Very frustrating, and now I'll have to try phoning them: their online e-mail system also NOT WORKING. Very unhappy.

December 20, 2025
Unprompted review
magazine.co.uk logo

Reply from magazine.co.uk

Dear Bob,

I am very sorry to hear of the trouble you have experienced and the frustration it has caused.

The express checkout functions differently in that the option to change your delivery address appears in a pop-up during the payment process. The address can be clicked on via the arrow on the right hand side and you can choose a different delivery address from the drop down. This is expected behaviour with the integration of the payment provider such as PayPal, Apple Pay or GooglePay.

I can see that you have contacted our Customer Service team and that they have amended the delivery address for you. I will send you a further response within that same email thread.

Best wishes,
The magazine.co.uk team

Rated 2 out of 5 stars

Very misleading

Very misleading. 6 for £6 then when I have paid (no offer to pay by credit card only direct debit), it tells me I have signed up to future purchases at higher price

December 18, 2025
Unprompted review
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Rated 1 out of 5 stars

Do not use this company

I ordered a magazine subscription online,£21 for 10 issues. Had an email confirmation straight the way. After 6 weeks and no first magazine got in touch with them. They couldn't find me on their system but had taken the payment from my mastercard on the 13th. After promising to sort it out, nothing, passed from one place to another and then given a number to call that you couldn't get through. Asked several times if I'd been caught in a scam and was assured that this wasn't the case. So they've taken my money, I've had zero magazines and have now had to refer it to Mastercard to try and get my money back, asked the company several times just to refund me but they were insisting they would sort it out. THEY DIDN'T!! In fact they deserve no stars in the review!!!!

October 11, 2025
Unprompted review
magazine.co.uk logo

Reply from magazine.co.uk

Dear Deborah,

I am very sorry to hear of the trouble you have experienced.

So that we can raise this with the publisher and investigate, please can you email us at enquiries@magazine.co.uk with the details of your order, the email address that you contacted and the email address used to make the purchase.

Once we have this information, please be assured that we will contact the publishers to request that they urgently look into this.

As soon as we have a response, we will come back to you within the same email thread.

Best wishes,
The magazine.co.uk team

Rated 3 out of 5 stars

Subscription clarity

Tried to renew a subscription.
Confused (of course, that may well be down to me!) but trying to find how to enter the RECIPIENT'S address was frustrating, as BILLING address was all I was seeing. I went to CHAT and eventually got the guidance.

December 8, 2025
Unprompted review

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