Absolutely fantastic quality and customer service. I recently bought custom tab top curtains. First I ordered a standard pair, and they weren't long enough. So I needed to return them and the retur... See more
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Product seems nice. Quality is good. Return policy is terrible. I’m trying to return a dress that doesn’t fit. They haven’t respond to my email or answered phone calls. I’m still well within my 30-day... See more
Beautiful products and a demonstration that it is possible to be in a fabrics-based business and operate sustainably. We've had their wonderful sheets for years and love them. We just ordered a new se... See more
I cannot say enough nice things about this fine group from Lithuania. My first experience with them was their extremely quick response to emails and informative answers to my questions. Next the... See more
Company details
- Linens Store
- Bedding Store
- Curtain Supplier and Maker
- Kitchen Supply Store
- Men's Clothing Store
- Women's Clothing Store
Written by the company
All of our linen bedding, clothing, kitchen and bath linens, curtains, and blankets are made in a small, family-run studio in Vilnius, Lithuania. Lithuania is one of the three Baltic states located in northern-eastern Europe where linen is deeply rooted in folklore, mythology, and people’s everyday lives. All MagicLinen products are made from OEKO-TEX-certified linen. The certification ensures the human-ecological safety of textile products in all stages of production (raw materials and fibers, yarns, fabrics, and end products). Products that are OEKO-TEX certified are absent of allergenic dyes, pesticides, heavy metals, and other harmful substances. The certification is voluntary and must be updated annually. At MagicLinen, we specialize in made-to-order linen clothing and custom-size home textiles, handcrafted with a focus on sustainability and longevity. We firmly believe in the power of taking small steps toward building a more positive textile and fashion industry. That's why we are transparent about our unwavering commitment to the planet. From carefully sourcing materials to the meticulous craftsmanship of each item, we strive to make a positive impact every step of the way. We also take pride in our partnership with environmentally friendly packaging suppliers, as we actively work to reduce plastic waste. Our mailers are made from corn starch and PBAT, a bio-based polymer, ensuring they leave behind no damaging residues when they break down. By choosing MagicLinen, you not only support sustainable practices but also contribute to a healthier planet.
Contact info
Lithuania
- www.magiclinen.com
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I have ordered both clothes and bedding…
I have ordered both clothes and bedding and the quality of everything has been wonderful. The bedding is absolutely worth the investment I have slept so much better on the linen. It truly is magical !! The clothes feel wonderful on are so comfortable!
I also have had several questions for customer service and they always respond in a timely way and are very helpful and appreciative of my business. 😊
Great service and product
Great customer service (helpful and prompt) and great product. All questions answered and product arrived exactly as expected and quickly.
Excellent customer service and quality…
Excellent customer service and quality items! Needed some custom sizes for curtains and when I reached out with questions they were extremely helpful, kind, speedy with replies, and even helped me order some sample swatches so I could make sure the color was exactly as desired. Unbelievably fast shipping too, I thought they would have still been working on the custom order, but they were already finished and delivered within a week, a wonderful surprise. And the quality was just as expected, overall a great ordering experience and will definitely be ordering more from them in the future. If you have questions, definitely reach out to their team, Kornelija especially was a delight to work with.
Great Customer Support
My purchase was dropped off at the wrong address by FedEx. Customer support quickly contacted FedEx and had the product shipped to the correct address. Very easy to work with!
High quality!
The products from magiclinen are well made, the customer service is excellent, highly recommend.
Loyal customer
I have been a loyal customer over a couple of years now. I have had the opportunity to compare linen bedding from a few other companies at the same price point and they have not been able to stand the comparison.
I have several mix set of fitted sheets, flat sheets, covers and pillowcase, the colour palet is beautiful and the quality is very satisfying (190 g/sqm) and confortable to sleep in, whenever it’s winter or summer. I also have a couple of pajamas that are lovely and true to size. I even purchased a couple of curtains set (they’re very simple though but with a wide variety of dimensions).
My experience with the client service has also been good (a missing article and a return for exchange).
Exceptional customer service and gorgeous choices
I recently had an outstanding customer service experience with MagicLinen. After placing an order for a duvet cover, I had a question, and their team responded promptly and with genuine warmth. The kindness and efficiency of their response reflect their commitment to customer satisfaction.
MagicLinen has such a diverse range of aesthetic color and pattern options, I will no doubt be shopping here for all my linen needs.
I'm eagerly awaiting my duvet cover, confident that it will exceed expectations based on the positive interaction with MagicLinen. I'm excited to leave another review after receiving my purchase!
I would give more stars if I could
I would give more stars if I could! The customer service is outstanding. I was on a tight time line and they delivered ahead of schedule. The dress is beautiful and I’m so excited to wear it, it’s going to be perfect for our family photoshoot.
High quality products, and great customer service
This is a great company with great products and even better customer service. I purchased a charcoal gray linen duvet cover, fitted sheet, and 2 pillow cases. The shipping all the way to the US was incredibly fast (maybe a few days). Sadly, when my order arrived, my duvet cover was a different shade of gray than the pillow cases and fitted sheet. I reached out to their customer service department and they were apologetic and beyond happy to send me a new duvet cover of the proper color. It sound like the reason for the color discrepancy was due to a recent changing of their materials/dye process to improve the quality of the linen. All in all, they were very quick to respond and super easy to work with. I am beyond happy with my experience and would happily buy from them again. Well worth the price for quality products and services.
would recommend
i love their customer service and the clothes/craftsmanship/bedding is beautiful.
I love Magic Linen
I love buying linen products from Magic Linen. They are very responsive when I have custom orders and go out of their way to ensure I can get what I am wanting. I have ordered from Magic Linen for the past 5 years and continue to fill my home with their high quality linen products.
GREAT fabric, price, customer service, and shipping!
I’ve ordered 2 couch covers and 6 custom sham covers from them. Great quality for affordable prices! We wash them in sanitize mode (maximum temp and spin) and have had no problems with the fabric. If anything, it has gotten even softer and comfier. No color fading as well, it’s amazing. When I had difficulties with my sham (too tight), customer service was EXCELLENT in working with me to accommodate a new design that works for my needs. I definitely recommend them and my only regret is buying my linen sheets from Parachute instead of Magic Linen… ML has cheaper and way better linen with lasting colors and great customer service! Shipping was also fairly quick for something custom made.
Been using them for years and I love…
Been using them for years and I love all my items form Magic Linen, they are the no.1 stop for linen for me. The colours are delectable, and picking/choosing, and designing your own colour scheme is amazing.
Beautiful products and good service
The garment I got is beautiful and beautifully made. I ordered the wrong size, and I was able to return it easily and I love my pants. The employees were kind and caring.
Soft and high quality fabric!
I am so happy with my new tablecloth! The quality is amazing and the tablecloth feels so soft!
Also, I was so happy to see this product is made in Europe!
I highly recommend this product and brand if you are looking for high quality tablecloth with lots of colour options to choose from.
I will definitely purchase more items from this brand.
Excellent customer service
Excellent customer service, excellent quality linen. Absolutely love my blanket and marching pillowcases. Seller was fantastic when it came to fixing an error (my fault) with the order. Packages arrived much quicker than expected. Thank you for making my home look beautiful!!
Magic Linen is the BEST!
I have recently purchased a dress & tea towels from Magic Linen… MAGIC verified!!! I am beyond pleased with the quality of the fabric and the design of the product. Email communication with Customer service was attentive & friendly. Overall I’ve had an excellent experience & recommend this company unequivocally!
I absolutely LOVE this linen
I absolutely LOVE this linen. It is of magnificent quality. The styles, especially the large frilled pillow cases and doona covers are simply stunning. I have been buying linen from Magic Linen for years and it really lasts because it is of such high quality. Service is also fantastic. I will always shop here.
Great company with great products!
I looked at a lot of companies when I wanted to buy some linen bedding and decided on Magic Linen because I really liked the story of their company and how they employ local women who make their products in-house in Lithuania instead of being mass produced in a factory. I have made several orders and have been very happy with everything - their products are beautifully made with thoughtful details and the linen is a wonderful texture that is the perfect combination of soft but sturdy which is great for long lasting sheets and towels. The duvet cover that I purchased from ML still looks and feels great after a year of use. Beyond the quality of their products, they are just a great company in general - very efficient and genuine customer service that shows that they really care about their customers. I feel like all of these aspects make them an excellent company to support!
Customer service was outstanding
Customer service was outstanding. I exchanged for the wrong size and then had to make changes to my delivery address due to travels. Kornelija helped me throughout the process, informing me of status and ensuring I got what I needed. She was so helpful and friendly. Plus the comforter cover is just beautiful and excellent quality. A great product and great service!
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