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Review summary

Created with AI, based on recent reviews

Considering 38 reviews, reviewers had a great experience with this company. Customers are really happy with the products, often highlighting the high quality of the canvases, paints, and brushes. Many people find the kits relaxing and enjoyable, appreciating the clear instructions and vibrant colors that result in beautiful finished pieces. The customer service is also frequently praised for being excellent and responsive. However, some customers experienced issues with their orders, such as receiving dried-out paint or incorrect paint sets. A few people also reported problems with delivery times and order tracking, with some orders not being shipped as expected.

What people talk about most

Product

Customers consistently note positive experiences with product quality. Many reviewers praise the excellent... See more

Quality

Reviewers mention positive feedback about quality. Customers consistently praise the excellent quality of the... See more

Customer service

Clients share positive opinions on customer service. Many reviewers describe the customer service as... See more

Order

Reviewers highlight positive aspects of order. Many customers received exactly what they ordered in a timely... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely loved this paint-by-numbers kit! The colours were vibrant, the canvas was high quality, and every section was clearly marked — super easy to follow even for a beginner. I found it really re... See more

Rated 5 out of 5 stars

I’ve had a really great experience with Maikoo’s customer service. I had received some paint that unfortunately had dried out and also not quite enough. Maikoo responded to my inquiry quickly and sent... See more

Rated 5 out of 5 stars

Awesome! I bought a set for my family and myself, and we all love it. The paintings turned out beautifully, the brushes were very practical, and the paint was high quality. Even though it took severa... See more

Rated 5 out of 5 stars

Sometimes, it's when something doesn't go perfectly that you can see how good the customer service is. Bad luck, I've ordered 2 canva-numbers to paint and unfortunatly, one of them was with the... See more


4.1

Great

TrustScore 4 out of 5

53 reviews

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1-star

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Rated 5 out of 5 stars

Beautiful and colorful

Beautiful and colorful paint by numbers kits! Love them!
Had a small issue with shipping but customer service was excellent in taking care of the issue. Will definitely purchase more kits!

April 20, 2026
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Rated 5 out of 5 stars

Would recommend

We were extremely pleased and happy with our adult paint by numbers. We bought 3 in total. The paints, brushes and canvases were of excellent quality. We all found it a relaxing and enjoyable hobby. We were pleased with the final outcome. Excellent company.

March 6, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent products & customer service

I’ve purchased several paint-by-numbers kits from Maikoo, and when I needed new paints, their team was very helpful and sent replacements promptly. Excellent customer service! I’ll definitely continue buying their products!

February 4, 2026
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Rated 5 out of 5 stars

A little trouble, but 5 stars anyway

Sometimes, it's when something doesn't go perfectly that you can see how good the customer service is.
Bad luck, I've ordered 2 canva-numbers to paint and unfortunatly, one of them was with the wrong set of paint.
The quick and perfect response to send me another one, with a discount and apologies, is just one of the kind.
The canvas are as good as advertised, the paint have a good covering and the color panel is really as good as what you see on instagram.
My wife is delighted.

Thanks.

January 12, 2026
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Rated 5 out of 5 stars

on my 6th painting now lol

Ordered one painting and then ordered 6 more! I've done paint by numbers before from Michael's but the designs from maikoo are so much nicer and the paints work just as well.
With acrylic you gotta do a couple coats to hide the numbers or you can use white out :)

January 1, 2026
Unprompted review
Rated 5 out of 5 stars

Good agency

Good agency, very funny works to do at home. Nothing negative to say. I recommend for those who loves doing art

August 18, 2025
Unprompted review
Rated 5 out of 5 stars

I wish there were more stars

I wish there were more stars! This company has gone above and beyond every time I’ve had an interaction. I love their service, I love their product. I cannot recommend them highly enough!

January 1, 2026
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Rated 5 out of 5 stars

Great customer service

Great customer service! After a loss of a package, they re-sent it to me without any additional costs. They were super reactive and sent it very quickly. I am fully grateful and will recommand the shop.

December 15, 2025
Unprompted review
Rated 1 out of 5 stars

Scam

Scam. My order never arrived even though their fake tracking says it was delivered. Been reaching out about a refund to no avail. All these positive reviews are so clearly fake.

December 28, 2025
Unprompted review
Rated 2 out of 5 stars

dried out paint

I placed a huge order and when it arrived some of the paints were dried out. On top of it, these were gifts to do with my hard of hearing students so it was very embarrassing but also a good life lesson to teach them how to figure out the problem.

November 27, 2025
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Rated 1 out of 5 stars

Paid but never received

Paid but never received. The tracking link refers to a sketchy chinese website thats says my package will be delivered in April 2022... pretty sure its a big scam;

December 14, 2025
Unprompted review
Rated 1 out of 5 stars

Big Mistake

Ordered 3 PBN-items as a gift, paid over 17€ for express delivery within 5-8 days. It has been 14 days and nothing has arrived, according to tracking updates, the packages are nowhere near beind delivered. The gifts would‘ve been needed for tomorrow, therefore I have no use for the items anymore. I reported this case to PayPal, I hope to get the money back. According to a lot of reviews here, this shop should be investigated. Many positive Reviews are accounts with just one review, which is kind of sketchy, could be fake reviews.

December 9, 2025
Unprompted review
Rated 5 out of 5 stars

I had a great experience with Maiko and…

I had a great experience with Maiko and their customer service! My dog decided to get into my kit and ate all of the instructions. I reached out to Maiko 6 months later and they provided me with new instruction within 24 hours.

December 8, 2025
Unprompted review

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