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Rated 5 out of 5 stars

I mistakenly signed up for a subscription when all I wanted was short term access. Lisa of rhe support team helped immediately and cancelled the sub. My fault and her corrective action!

Rated 5 out of 5 stars

MakemePDF was a quick and easy solution for my vinted posts. I had never worked with them before and had a great and very prompt experience with their customer services team. I would recommend.

Rated 5 out of 5 stars

I used this company and completed my current task, then realised there was an ongoing subscription. My cancellation was dealt with a a very professional and prompt time scale. Would ha e no hesitation... See more

Rated 1 out of 5 stars

This company has deployable practice standards. Like a number of other people I paid £0.99 for onetime access to pdf only to be charged two weeks later with a monthly subscription of £29.99. They se... See more

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3.9

Great

TrustScore 4 out of 5

177 reviews

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No history of asking for reviews

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3.9

All reviews

(177)

174 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

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Rated 1 out of 5 stars

These guys are a scam

These guys are a scam, used it once for a 99p copy only to find they are charging me £29.99 - I never signed up for a subscription.

I have subsequently discovered they have already taken three payments in three weeks.

Be warned it's a total scam

April 16, 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Great service , I needed a pdf translation, fast and efficient. I made an error with my subscription and the customer contact were first class, sorted same day .

April 15, 2026
Unprompted review
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Rated 5 out of 5 stars

Mistakenly bought a year subscription…

Mistakenly bought a year subscription when all I really wanted was to use the app once.
My yearly subscription was quickly canceled and my money refunded.
No questions asked, a pleasant experience remedying a mistake I made.
Gary Rankin

April 13, 2026
Unprompted review
Rated 1 out of 5 stars

Take money without authorisation!

They state in their web blurb, no credit card necessary. Untrue, you have to give a CC number even for £0.99. Two days later, they took a further £29.99 which would be a monthly payment which I never signed up for or authorised.

Two weeks ago, they authorised a refund (so say)! I keep chasing and am still waiting, wasting time and causing frustration.

Don’t waste your time and money on these charlatans.

March 30, 2026
Unprompted review
Rated 5 out of 5 stars

Easy File Conversion

Easy to use. Converting a file to PDF was very straightforward. Customer service was excellent when I was charged after canceling my subscription. Matter resolved quickly and I obtained a refund promptly.

April 12, 2026
Unprompted review
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Rated 4 out of 5 stars

easy

easy, peasy to convert word to pdf. This is my new default doc. converter

April 10, 2026
Unprompted review
Rated 5 out of 5 stars

Very prompt response to my query

Changed a photo very quickly to jpeg using their easy to use site. No complaints except a minor hiccup. I wanted to cancel my 5 day subscription but couldn't find a cancellation icon. I contacted the company by email and within 20 minutes I had a response from Lisa, who canceled the subscription for me. Very happy.

April 7, 2026
Unprompted review
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Rated 5 out of 5 stars

I looked at this and paid £1

I looked at this and paid £1. They then took a payment of £29.99 two day later. I raised a dispute straight away and they cancelled the subscription and have started the process of refunding my money. Lisa was wonderful.

March 29, 2026
Unprompted review
Rated 5 out of 5 stars

Top Notch Customer Service

The website itself is great for all the important stuff you need to get done regarding your pdf file. However there customer services is even better. I had an issue and asked for a refund and that was dealt promptly even though it was out of hours. Amazing

March 31, 2026
Unprompted review
Rated 1 out of 5 stars

I would not recommend using this…

I would not recommend using this website as it doesn't do the job properly. When I made a complaint and asked them to review the document translation that their website has done, I was told that my money will be refunded as it was really horrible. For some reason they deducted money in 2 different transactions at the same time and now telling me that they only going to refund 1 payment. Scammers.

March 24, 2026
Unprompted review
Rated 4 out of 5 stars

I converted a singular file through…

I converted a singular file through this website, it cost me 1$ and was succesfull. Afterwards I got charged 40$ for having a subscription with them, but after a single email they cancelled my subscription and refunded my 40$.

March 30, 2026
Unprompted review
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Rated 1 out of 5 stars

Taking extra payments w/o consent

(Tried) to use the service to convert a file to a pdf… paid £1 to do so. First of all, it didn’t even work. It would not convert my file to a working pdf. Secondly, I initially paid £1 for 1 pdf… just to check my bank to see another 99p come off PLUS £30 in pending. I email them and tell them to cancel it or do whatever they can as I absolutely did not authorise those extra charges, and on the 27th of feb they confirm they’ll send a refund. Come 20th of march, I’ve still no refund so I send them a chaser email asking why not… they say it was an issue on their end and its being processed now and I’ll receive it within 5 business days. Guess who still doesn’t have their refund for payments that I never consented to☺️

Avoid this company at all costs. Shocking how they run the website and get away with clearly saving customers bank details without the customers knowledge or consent.

February 27, 2026
Unprompted review
Rated 1 out of 5 stars

Do not share account details.

I would not recommend using this website. I urgently needed to convert a document and checked the Trustpilot reviews beforehand, which seemed reassuring. I paid for what was advertised as a one-time use; however, more money was still taken from my account, funds I needed for essential bills.

I have been going back and forth via email with a Lisa who repeatedly assures me the refund will arrive within a few days, but it never does. This has been ongoing for nearly a month now.

In my experience, this feels like a complete scam. I would strongly advise others to be cautious before sharing any account details.

March 9, 2026
Unprompted review

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