Mango Tours Reviews 

14,559
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 2,202 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent customer service and the professionalism of the staff, who are often described as helpful and dedicated. Many people highlight the smooth, easy, and stress-free booking process, making travel arrangements simple and efficient. Reviewers also frequently mention the staff's prompt responses and willingness to go above and beyond to assist with inquiries and ensure all details are handled. People appreciate the knowledgeable agents who provide detailed explanations and make sure customers understand their options, contributing to an overall outstanding service.

What people talk about most

Staff

Reviewers mention positive feedback about staff, consistently praising their helpfulness, professionalism,... See more

Customer service

Customers had positive experiences with customer service, consistently praising the patience, helpfulness,... See more

Service

People report positive experiences with service, consistently praising the excellent and perfect service... See more

Booking process

Clients share positive opinions on the booking process, consistently highlighting it as smooth, efficient,... See more

Response time

Consumers consistently report positive experiences with response times, highlighting prompt replies and quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent Customer Service. Quick and affordable compare to online prices. Tabitha made the service and transaction so smooth. I asked her 1 question about multiple airlines, she gave me full detaile... See more

Company replied

Rated 5 out of 5 stars

Gelo is fantastic! He went above & beyond to find my brother a rush flight before his immigrant visa expires, at a rate that I could afford & lower than the online rates. I will definitely contact hi... See more

Company replied

Rated 5 out of 5 stars

As always, Ryan Sese has been amazing in helping us with all of our flight needs. He’s been responsive, professional, patient, and very accommodating. He is incredibly detailed and makes sure everythi... See more

Company replied

Rated 5 out of 5 stars

Highly recommend Aljo! He made our flight booking process quick, easy, and stress-free. He responded promptly, found us excellent flight deals, and made sure everything was arranged efficiently. We re... See more

Company replied


Company details

  1. #2 of 45 best companies in Flights Search Site
  2. #7 of 200 best companies in Travel Agency

Written by the company

Travel & Information Technology Company Since 1978, Mango Tours has been a provider of quality and affordable travel deals. It specializes in offering low-priced airfares & travel packages.

Written by the company

Low-priced airfares to the Philippines

Trusted since 1978

Trusted since 1978
Book affordable flights with multiple airline promotions to choose from.

Contact info

Promotion box for Mango Tours

Cheap Flights to Philippines and Asia

Score low fares on top airlines. Flight deals available!

4.9

Excellent

TrustScore 5 out of 5

15K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(14,559)

1,981 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Friendly

Friendly, helpful, honest

July 3, 2026
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Reply from Mango Tours

Dear Customer,

This review made our day!
Thank you so much for taking the time to leave us this amazing review.
We are so grateful for your kind words. Thanks for sharing your review with us and the community.

Rated 5 out of 5 stars

Bookings process

She help me all the process thanks Deane

June 23, 2026
Unprompted review
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Reply from Mango Tours

This review made our day!
Thank you so much for taking the time to leave us this amazing review.
We are so grateful for your kind words. Thanks for sharing your review with us and the community.

Rated 5 out of 5 stars

Smooth process.The agent updated me on…

Smooth process.The agent updated me on a timely manner. Great experience with the agent . Highly recommended.

July 10, 2026
Unprompted review
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Reply from Mango Tours

Dear Customer,

This review made our day!
Thank you so much for taking the time to leave us this amazing review.
We are so grateful for your kind words. Thanks for sharing your review with us and the community.

Rated 5 out of 5 stars

This is not my first time using Mango…

This is not my first time using Mango Tours. May was nice and had done my reservation professionally. It only took about half hour for her to do the job.

July 8, 2026
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Reply from Mango Tours

Dear Customer,

This review made our day!
Thank you so much for taking the time to leave us this amazing review.
We are so grateful for your kind words. Thanks for sharing your review with us and the community.

Rated 5 out of 5 stars

Rating 10 for Diane Legarte

Rating 10 for Diane Legarte. Satisfied / did well for booking process/ clarity. Thank you 😊

June 21, 2026
Unprompted review
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Reply from Mango Tours

Dear Customer,

This review made our day!
Thank you so much for taking the time to leave us this amazing review.
We are so grateful for your kind words. Thanks for sharing your review with us and the community.

Rated 5 out of 5 stars

I would like to say “Thank you” to Lou…

I would like to say “Thank you” to Lou Denoga for prompt response. I had a great experience and she is very helpful.
Thank you,

July 8, 2026
Unprompted review
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Reply from Mango Tours

Dear Customer,

This review made our day!
Thank you so much for taking the time to leave us this amazing review.
We are so grateful for your kind words. Thanks for sharing your review with us and the community.

Rated 5 out of 5 stars

Charm great service

Charm was a very welcoming agent. She was able to help me with all my booking needs and was very patient and friendly along the process. Definitely recommend booking flights with her thanks to her great service.

July 9, 2026
Unprompted review
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Reply from Mango Tours

Dear Customer,

This review made our day!
Thank you so much for taking the time to leave us this amazing review.
We are so grateful for your kind words. Thanks for sharing your review with us and the community.

Rated 5 out of 5 stars

Awesome JEM

JEM is very helpful. She's very attentive and listens to what you need. She responds quickly to emails/texts.

July 9, 2026
Unprompted review
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Reply from Mango Tours

Dear Customer,

This review made our day!
Thank you so much for taking the time to leave us this amazing review.
We are so grateful for your kind words. Thanks for sharing your review with us and the community.

Rated 5 out of 5 stars

Diane Legarte

Diane Legarte, the agent who assisted me, was exceptionally helpful and very knowledgeable about her job. She was friendly, accommodating, patient, and always courteous throughout the entire process. She went above and beyond to provide outstanding customer service and made my experience a very positive one.

Diane truly deserves recognition and a promotion for her dedication and professionalism. She is an outstanding employee and a great asset to your company.

July 2, 2026
Unprompted review
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Reply from Mango Tours

Dear Customer,

This review made our day!
Thank you so much for taking the time to leave us this amazing review.
We are so grateful for your kind words. Thanks for sharing your review with us and the community.

Rated 5 out of 5 stars

Diane Legarte help us get this fight…

Diane Legarte help us get this fight smooth and fast, very responsive and great communicator, she gave me options and she completed all the transaction quickly.

July 9, 2026
Unprompted review
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Reply from Mango Tours

Dear Customer,

This review made our day!
Thank you so much for taking the time to leave us this amazing review.
We are so grateful for your kind words. Thanks for sharing your review with us and the community.

Rated 5 out of 5 stars
Mango Tours logo

Reply from Mango Tours

Dear Customer,

This review made our day!
Thank you so much for taking the time to leave us this amazing review.
We are so grateful for your kind words. Thanks for sharing your review with us and the community.

Rated 5 out of 5 stars

I had a wonderful experience working…

I had a wonderful experience working with you Pauline in booking my flight to the Philippines last July 4 You were very patient, helpful, and attentive to every detail, making the entire process smooth and stress-free. I truly appreciate your professionalism and your willingness to go the extra mile to find the best options for me. Thank you for your excellent service—I highly recommend you to anyone needing assistance with travel arrangements.

July 4, 2026
Unprompted review
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Reply from Mango Tours

Dear Customer,

This review made our day!
Thank you so much for taking the time to leave us this amazing review.
We are so grateful for your kind words. Thanks for sharing your review with us and the community.

Rated 5 out of 5 stars

Excellent service

Excellent service especially Pauline whos very good in communication and taking care of my reservation shout out to you Pauline they need more employees like you

July 7, 2026
Unprompted review
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Reply from Mango Tours

Dear Customer,

This review made our day!
Thank you so much for taking the time to leave us this amazing review.
We are so grateful for your kind words. Thanks for sharing your review with us and the community.

Rated 5 out of 5 stars

Outstanding Jem

As always, Jem has done a wonderful job in assisting me to get my wifes' reservation. She went beyond expectiom by handling the cancellation on my online reservation and finishing the process ensuring the reservation gets completed

July 8, 2026
Unprompted review
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Reply from Mango Tours

This review made our day!
Thank you so much for taking the time to leave us this amazing review.
We are so grateful for your kind words. Thanks for sharing your review with us and the community.

Rated 5 out of 5 stars

Excellent!

I had an excellent experience with Ms. Jem. She assisted me very well throughout the booking process and took the time to recommend the best flight options based on my comfort and convenience. She was professional, patient, and genuinely helpful. I truly appreciate her outstanding customer service. I highly recommend Ms. Jem to anyone looking for a smooth and stress-free booking experience. Thank you, Ms. Jem!

July 8, 2026
Unprompted review
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Reply from Mango Tours

This review made our day!
Thank you so much for taking the time to leave us this amazing review.
We are so grateful for your kind words. Thanks for sharing your review with us and the community.

Rated 5 out of 5 stars

Excellent customer service

I am very pleased and satisfied with my booking experience. Tabitha did a great job and so patient with me. I highly recommend Mango Tours to everyone. Thank you!

July 8, 2026
Unprompted review
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Reply from Mango Tours

This review made our day!
Thank you so much for taking the time to leave us this amazing review.
We are so grateful for your kind words. Thanks for sharing your review with us and the community.

Rated 5 out of 5 stars

So far Julie is the best agent

So far Julie is the best agent. She is very accommodating,

July 6, 2026
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Reply from Mango Tours

This review made our day!
Thank you so much for taking the time to leave us this amazing review.
We are so grateful for your kind words. Thanks for sharing your review with us and the community.

Rated 5 out of 5 stars

PERFECTLY 100% ,,

Mr. Raven Diwa his very helpful, nice, very patient!,,, everytime we buy tickets @ mango tours I'm pretty sure Raven Diwa help us !

July 6, 2026
Unprompted review
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Reply from Mango Tours

This review made our day!
Thank you so much for taking the time to leave us this amazing review.
We are so grateful for your kind words. Thanks for sharing your review with us and the community.

Rated 5 out of 5 stars

Reply quickly by Carlo Mananzala

July 7, 2026
Unprompted review
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Reply from Mango Tours

This review made our day!
Thank you so much for taking the time to leave us this amazing review.
We are so grateful for your kind words. Thanks for sharing your review with us and the community.

Rated 5 out of 5 stars

A couple of days ago I was informed by…

A couple of days ago I was informed by PAL via email on the change of aircraft on our way back to sfo .Due to this our seat assignment changed as well. I was given 2 seats far apart when the previous ones were side by side. I called Mango Tours. Valere returned my call .I let her know the situation.She worked on it and about half an hr letter called me back and helped me resolve the issue. She's really a great ,did her best to get us the seats where we can sit together. You should hire more employees like Valere .Thank you Valere for saving our trip. More power to you .

July 7, 2026
Unprompted review
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Reply from Mango Tours

This review made our day!
Thank you so much for taking the time to leave us this amazing review.
We are so grateful for your kind words. Thanks for sharing your review with us and the community.

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