Easy ordering on line. Good pricing Order was delivered really prompt Received update emails with easy tracking information
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Review summary
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The delivery was as expected, there was a slight fault with one of the items , however I emailed the company , who responded very quickly and then a no quibble refund was offered. Very impressed and w... See more
Company replied
Great service and fast delivery! It's been a few years since I last used Mankind. But I'm pleased to discover that the great service and attention to detail hasn't changed. Very pleased.
Company replied
Mankind a go to store for me for mens grooming products, great product range, easy to use website, prompt postage its a great shopping experience.
Company replied
Company details
- Skin Care Clinic
- Barber Supply Store
- Fitness and Nutrition Service
- Hair Product Store
- Interior Designer
- Shoe Store
About Mankind
Written by the company
Mankind
Helpful Links
About Us
Here at Mankind, we're determined to make grooming a fuss-free, pleasurable experience to get you looking and feeling great.
As men, approaching an assistant at a department store counter can be a daunting prospect, and in this fast-paced world we live in it’s not always easy to find the time. That’s why we’ve committed to bringing grooming solutions to you, so that you can quickly read up on your concerns, identify your needs and find the right tools for the job.
Mankind encompasses the modern man; the man that isn’t afraid to take care of himself, and is even less afraid to show it. Our collection contains everything from high-quality hair formulas to some of the best skin care products around so that you can tend to your body, hair and shaving niggles - or even strike some goodies off your wishlist - from the comfort of your own home.
Contact info
Meridian House, Gadbrook Park, Gadbrook Way, CW9 7RA, Cheshire, United Kingdom
- 0161 813 1484
- www.mankind.co.uk
4.7
Excellent
5K reviews
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This company invites their customers to review, whether positive or negative
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Poor packaging....
Great communication
Great speed of delivery
Great prices.
Let down by poor packaging:
I ordered 6 leave in conditioners. 3 of the bottles were open on arrival. One of these had conditioner pooled in the lid area.
January 19, 2026
Reply from Mankind
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regard,
Natalia
Ordered a parcel before Xmas
Ordered a parcel before Xmas, but the parcel went missing. Had to go in store on Xmas eve and purchase again. Trying to raise the issue with mankind has been a nightmare.
Don’t reply to emails
Phone lines never work
Having to sign forms over and over again as they keep saying they are wrong ( they absolutely aren’t )
Honestly won’t ever deal with this shop again as their customer service is abysmal
December 15, 2025
Unprompted review
Reply from Mankind
.
Reply from Mankind
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Sue
Reply from Mankind
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Sue
Only got it yesterday and they are a…
Only got it yesterday and they are a gift so can't comment on the product but very fast delivery and looks great
November 25, 2025
Reply from Mankind
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Sue
Excellent service
November 1, 2025
Reply from Mankind
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Sue
Reply from Mankind
.
Great service and fast delivery!
Great service and fast delivery!
It's been a few years since I last used Mankind.
But I'm pleased to discover that the great service and attention to detail hasn't changed.
Very pleased.
October 27, 2025
Reply from Mankind
.
Reply from Mankind
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Sue
Sent the wrong item and made no effort to treat me as a valued customer
The worst customer service I have experienced in a long time. I ordered a product from Mankind (my first order). They sent a completely different product by mistake (not the product I ordered). The entire process of getting in touch with them is very frustrating (you can't just call or email them, you have to log in to a portal). They then ask lots of questions. Then, I was told I have to post the item received incorrectly back for a refund of my order. I would then need to place another order for the item that I needed, but in the meantime, I would be out of pocket as they don't refund for the original order until they receive back the item I received incorrectly. No offer to send out the correct item.
October 11, 2025
Reply from Mankind
Hello O,
We're very sorry to hear about the incorrect product and the frustration with our return process. We appreciate you taking the time to share this. We'll review your feedback to improve our service and prevent similar issues in the future.
A message has now been sent to your account.
Kind regards,
Liam
Ruined birthday...
I ordered a birthday present from Mankind on 22 September. The item showed as “in stock,” payment was taken, and I got a confirmation email. A week later, after a few "Sorry for the delay!" emails, I had to chase them, only to be told the product was never in stock and my order was being cancelled.
The refund arrived, but the delay ruined the 30 September birthday it was meant for. Taking money for an item they never had, then leaving the customer to dig for answers, is unacceptable. Communication was poor, and there was no proactive apology or real gesture to make things right.
Buy elsewhere!! Mankind clearly can’t be trusted to keep basic stock info straight or respect customers’ time.
October 2, 2025
Unprompted review
Reply from Mankind
Hi Enes,
Thank you for leaving your review.
I am sorry to hear that you have had an issue with the delivery of your order. I have investigated this further and contacted you via your account. Please log into your account at your convenience to receive my message.
I look forward to getting this resolved.
Kind Regards,
Ben
Reply from Mankind
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Kayleigh
The professionalism and the speed of…
The professionalism and the speed of delivery. As well as the product being exactly what it is supposed to be and do.
September 18, 2025
Reply from Mankind
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Sue
Product lines have changed…
I’ve always gone to Mankind for my male grooming products. Alas recently they have not stocked sufficient variety of razors & shaving foam. The overwhelming trend is towards beauty products. What I purchase is great VfM but the choice is becoming limited for simple male grooming products.
September 12, 2025
Reply from Mankind
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Sue
Reply from Mankind
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Kayleigh
Excellent quality product
Finding a product that seems to be rare! Bought some Eau de Cologne that matched and exceeded the quality of now obsolete Boots product at a reasonable price.
P&P was a little steep though.
August 30, 2025
Reply from Mankind
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Kayleigh
Great range of products
Great range of products, excellent prices
Fast dispatch and delivery
August 31, 2025
Reply from Mankind
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Sue
Super fast delivery ,product at a great…
Super fast delivery ,product at a great price would buy from again
August 22, 2025
Reply from Mankind
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Sue
Reply from Mankind
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Sue
Reply from Mankind
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Sue
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