My first purchase from Mantel. They have a great selection online and I hope to visit the store in the future. Placed my order, chose my preferred delivery method, picked up the parcel all within 48h... See more
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See what reviewers are saying
The delivery arrived on time, exactly as stated when I placed the order. The seat is comfortable and very easy to attach to and remove from the bike.
First experience using Mantel as was looking for a Thule bike rack, purchased the Thule compact, great price, excellent communication regarding delivery and received order in a few days, will defin... See more
They had what I needed, at a discount, that other shops didnt carry or had to order. They shipped it free. I ordered in the evening and it arrived the next morning. Ive never seen such incredibly fast... See more
Company details
About Mantel
Written by the company
Mantel: Al sinds 1938 alles voor jouw fietsplezier!
Van het kiezen van je nieuwe fiets tot een cassette of fietsbroek. Bij Mantel vind je een ruim assortiment en persoonlijk advies voor onderweg.
De grootste fietsenwinkel van Nederland
Met onze Superstores, webshop en Servicepunten zijn we altijd dichtbij. Waar je ons ook bezoekt, de beste service krijg je altijd.
- Superstores in: Arnhem, Den Bosch, Rotterdam en Utrecht
- Webshop: mantel.com
- Servicepunten: Voor lokaal onderhoud
Onze belofte
We zetten graag net dat stapje extra om jou zo goed mogelijk te helpen. Gaat er toch iets mis? Dan lost onze klantenservice dat altijd voor je op.
Mantel Service
Written by the company
- Gratis bezorging vanaf €49
- Deskundige klantenservice
- 30 dagen recht van retourneren
Contact info
Simon Stevinweg 12, 6827 BT, Arnhem, Netherlands
- 026-4450945
- service@mantel.com
- www.mantel.com
4.6
Excellent
126K reviews
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Prima
First quality stuff and a fast shipping also few days before Christmas.
Excellent.
December 29, 2025
Prompt delivery from DPD and great…
Prompt delivery from DPD and great value from Mantel
December 22, 2025
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Did not reply to email about problem…
Did not reply to email about problem with product.
November 10, 2025
Reply from Mantel
Hi BK,
Thanks for your review.
We're sorry that we haven't answered your e-mail yet.
After balck friday we received a lot of e-mails and we'll do our very best to answer them as soon as possible.
We've sent you a reply so we can see what we can do for you.
With kind regards,
Linda | Mantel
Thank u for fast shipping
December 17, 2025
Ordered on Monday and delivered on…
Ordered on Monday and delivered on Wednesday. Kept informed of progress of delivery. First class service.
December 16, 2025
Prompt delivery and good communication.
December 15, 2025
Great products at unbeatable prices.
Great products at unbeatable prices.
The delivery was fast and it all arrived well as expected. Thank you!
December 3, 2025
Plain and simple ordered and received
Plain and simple ordered and received, not the first tiem i buy here all good.
December 11, 2025
Mantel is great, PostNl delivery not
Mantel is great but in Belgium their delivery partner PostNL makes a total mess out of each purchase. They never come and on top do not leave the packets in a near selected location but where they wish. One time the PostNL pick up location instead of the one I selected which is 5min from here walking was in the other side of town and had to do 60min return journey...
December 11, 2025
Reply from Mantel
Hi Mihail,
Thank you for your review.
How unfortunate that it didn't went so well with the delivery.
We'll mention this issue with the delivery service.
Sorry for the inconvenience.
With kind regards,
Linda | Mantel
Great Shop and fast delivery
Great Shop with easy checkout, fast shipping, even during the Black Friday, and fast delivery over boarders.
December 9, 2025
Mantel made it easy
Great product choice, good value, quick delivery. Found what I wanted quicklt at the right price and it was sent out straight away
December 9, 2025
Fast delivery
Fast delivery, whatever I ordered came, no surprises.
Thank you very much.
December 8, 2025
Good Price, fast delivery
December 8, 2025
Fast delivery and good price
December 7, 2025
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