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Manuka Doctor Reviews 

4,868
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

2 orders (June & July) arrived quickly and in good shape, thanks. I'm stocking up on Manuka potencies (600 to 1,000 MGO). Its my first time experimenting with high-potency honey, but have bee... See more

Company replied

Rated 5 out of 5 stars

All the items were well packaged and delivered on time. I've been buying the spf50 face day cream for a few years and have several friends who now also use it - it's great for mature skin and I wou... See more

Company replied

Rated 5 out of 5 stars

Ordering is easy and unusually these days, you can always order by phone should you prefer. Staff are friendly and helpful and the Manuka honey is devine!

Company replied

Rated 4 out of 5 stars

Great product. I needed medical grade honey to make up a tincture for my dog's ear infection. This worked perfectly. The reason I have deducted one star is that for the price it is, it us in a pla... See more

Company replied

Company details

  1. Health and Beauty Shop
  2. Health Food Store
  3. Vitamin and Supplements Store

About Manuka Doctor

Written by the company

Manuka Doctor is New Zealand’s Number 1 independent Manuka honey brand sold in over 40 countries.

We’re Trusted for Wellness by Doctors, Health Professionals and over 100,000 verified reviewers.

When you choose Manuka Doctor you’ll get award-winning, proven natural products. Superior quality, and sourced directly from our bee-keepers in the clean, green mountains of New Zealand.

We’re famous for offering excellent value Manuka Honey. Great deals with five star customer service and fast delivery to your door.

All our Manuka honey is packed in New Zealand and tested multiple times by independent laboratories to ensure purity and strength. Every jar clearly displays its MGO or UMF rating for transparency and trust. Our honey is RAW, certified, and fully traceable from hive to home - offering you authenticity, integrity, and the highest possible standards, every time.

Proudly sold in some of Europe’s biggest health food retailers – Manuka Doctor is the best-selling Manuka Honey brand in over 1,000 branches of Holland & Barrett.

Our official New Zealand licences: UMF (1026), New Zealand Made (805337), Fernmark (100241).

In the UK we offer quick, reliable delivery with Royal Mail and DPD. Delivery is typically within 2-4 working days. A next working day delivery is also available.

Our UK office is based in Hinckley, Leicestershire. The customer service team are here to help and can be contacted on 01455 895959 or customerservices@manukadoctor.co.uk


Contact info

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4.7

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TrustScore 4.5 out of 5

5K reviews

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4.7

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(4,868)

1,602 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent quality and taste

Excellent quality and taste. Have been buying Manuka honey from Manuka Doctor for several years now .

February 11, 2026
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Reply from Manuka Doctor

We're happy to hear you keep returning!

Rated 5 out of 5 stars

Great and affordable cosmetics

Great and affordable cosmetics. Pity there is no delivery options to European countries.

July 20, 2026
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Reply from Manuka Doctor

Thanks for your kind feedback.
We do deliver to parts of Europe but not from our UK website.
If you have any questions, please get in touch with customerservices@manukadoctor.co.uk who will happily provide you with further information.

Rated 5 out of 5 stars

Always a good product at a reasonable…

Always a good product at a reasonable price and delivered with care - unlike some delivery providers who unfortunately don't care!!

July 21, 2026
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Reply from Manuka Doctor

Thank you for your kind feedback. We hope you continue to enjoy our products and the service we have to provide.

Rated 5 out of 5 stars

All the items were well packaged and…

All the items were well packaged and delivered on time. I've been buying the spf50 face day cream for a few years and have several friends who now also use it - it's great for mature skin and I wouldn't be without it.
I bought and am taking the vitamin D and collagen supplements - I like that it's only 1 a day. I take them after food, so I don't get indigestion.
I haven't tried the serum yet - that was a special treat - but will pass on a review in time.
A good company, reasonably priced with lovely products.

July 20, 2026
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Reply from Manuka Doctor

We are so pleased to hear about your positive experience with our products and service. We hope you continue to enjoy!

Rated 3 out of 5 stars

Prices keep going up

Prices keep going up, but product is great

October 27, 2025
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Reply from Manuka Doctor

Appreciate your feedback, we hope you continue to enjoy our products. ❤️

Rated 3 out of 5 stars

Quality, Price and Classification by MGO

1.I would like you to offer superb manuka honey with very reasonable price. I used to buy only 500g manuka honey but I have to change it to 250g now to my regret.
2.It is better to reduce the kind of MGO for manuka honey. Too many kinds of MGO's classified.

August 2, 2026
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Reply from Manuka Doctor

Appreciate your feedback. Unfortunately the Middle East crisis meant our shipments from New Zealand were either cancelled or delayed. We can confirm our shipment is due at the end of August where our 500g pots of particular grades will be re stocked. ❤️

Rated 5 out of 5 stars

Excellent service

I was delighted to find my favourite creams included in the sale. The ceramide moisturising cream is particularly good for aging skin on arms and legs. The eye cream is also very effective.

July 22, 2026
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Reply from Manuka Doctor

Thank you for sharing! We hope you continue to enjoy!

Rated 5 out of 5 stars

2 orders (June & July) arrived quickly…

2 orders (June & July) arrived quickly and in good shape, thanks. I'm stocking up on Manuka potencies (600 to 1,000 MGO).

Its my first time experimenting with high-potency honey, but have been reading a lot about it lately - the amazing powers of naure.

I haven't opened any of them yet, but I'm looking forward to using honey for health support and skin.
I'll probably be adding it to sesame milk at first.

I'll start using the honey in September, as I'm currently still experimenting with anti-inflammatory smoothies and tracking that progress.

June 29, 2026
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Reply from Manuka Doctor

Thank you for sharing, we hope you enjoy our honey and start to feel the benefits ❤️

Rated 5 out of 5 stars

Best Manuka Hiney on the market

You get the benefit of quality in genuine Manuka Honey and the service is excellent. Delivered as promised.

July 20, 2026
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Reply from Manuka Doctor

Thank you so much, we hope you continue to enjoy our products and the service we have to offer.

Rated 5 out of 5 stars

Very good product

Very good product. The delivery was excellent, and the honey is delicious.

June 22, 2026
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Reply from Manuka Doctor

Thank you, we hope you continue to enjoy!

Rated 4 out of 5 stars

Great product

Great product. I needed medical grade honey to make up a tincture for my dog's ear infection. This worked perfectly.

The reason I have deducted one star is that for the price it is, it us in a plastic jar and not a glass one. I'm concerned about the plastic particles leaching into the product. Can't understand why such an expensive product would be dispensed into a plastic jar.

March 2, 2026
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Reply from Manuka Doctor

We're so glad our honey has helped with your dogs ear infection!

Thanks for your honesty with our packaging.
Genuine Manuka Honey only comes from New Zealand. Only honey harvested, tested, and packed in New Zealand is allowed to carry the official New Zealand MPI certification – the only official standard for genuine Manuka honey.

Our Manuka Honey jars are made from a type of plastic called PET. This stands for Polyethylene Terephthalate which is the most widely recycled type of plastic in the world and accepted by local authorities and councils to be recycled as household waste.

All genuine Manuka producers typically use the BPA-free rPET jars made from recycled plastic, which are filled and sealed directly in New Zealand – lightweight, shatterproof, and recyclable. This ensures the honey remains as the bees created it: pure, safe, and authentic.

Because Manuka Honey comes from New Zealand and is shipped halfway around the world, glass containers are neither sustainable nor sensible – the added weight increases emissions and the risk of breakage.

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