Manchester United Reviews 

The app & Ticketing process is an absolute shambles.

Call centre don't pick the phone up. EVER.

Utter joke

Thank you Liam!! Always helpful and friendly. This is the second time I've been lucky enough for Liam to assist when calling the customer service line for assistance.
Always professional and is an asset to the team !!

Hard working staff sacked whilst players languish with their millions. Disgraceful.

YANITED YANITED YANITED

BEST CLUB ITW

MANCHESTER SHITY ARE DOO DOO

there is no option for half star , this is my team , but this team is also doomed ,, instead of going up they just keep going down, relegation is your destiny ..

cristelnita voastra, may u catch a spontaneous combustion, learn to play football, u play like CS Mioveni

Am I being told my tax money might be used for new Man U stadium?
Let the footballers pay for it on their 1/2 million a week, not me on my £175.
What a cheek.

£66 for a child to go to a match. Poor leadership from a poor leader.

I would do zero stars if I could players were shouting at me and I paid extra to go on the field and see the players but I wasn't able to 1 star

Putting tickets up for kids is inexcusable , especially after all of the waste on high wages. Morally this ownership isn’t good. I’m finding it hard to support my club now.

What a joke one of the best clubs turned into one of the worst clubs, how sad, ever since Furgie left they have been on a spiral decline!!
I firmly think who ever manages the club makes no difference to their performance!! How sad!

I had an email ticket alert, so thought I’d go on to have a look. I managed to get 4 seats together for the Bournemouth game for my family. At check out after I’d put all the membership numbers in, the under 16’s ticket price stayed the same as the adults, I googled it to see what was going on as usually only £20 each. Turns out Man Utd have upped their ticket prices mid-season!! And children now have to pay full price. Now £66 a ticket!!! Wow

I’ll be cancelling my membership next season for definite. Robbing cheeky b* astards

THIS CLUB IS SO EMBARASSING!!!
Big 6 club but 13th in the league. Probably getting relagated and none of these players would ever win a league title and the new manager will do worse than ten hag. Ruben Amorim never even heard of him. there are world class managers like zinedine zidane on the market and they got ruben amorim.

Ordered a beanie for son’s birthday- a bucket hat arrived 5 days later. It took a week for the customer service team to respond saying they need to investigate and still waiting for them to sort another week in. DO NOT BUY FROM THEM. Absolute shocking service

Ordered long sleeve authentic 3rd kit top with no personalisation
Site was offering free delivery by 11th but I wanted it for 10th so opted to PAY for express delivery! Got a confirmation email then nothing else tried the online enquiry several times times only got an automated reply and then on the 4th attempt I got a tracking number this however was stating we are expecting it for over 24 hrs so I contacted them again to no avail! Rang the phone number on the Web page for online purchases to be told they no longer deal with online purchases ( hang on I ordered through you I got a confirmation through you but now you take no responsibility)
Shirt has just arrived I could have walked to Manchester with 2 broken legs to pick up the shirt quicker! Have asked for the delivery fee back but they are still ignoring my enquiries! DO NOT order from this dreadful multimillion pound organisation because they can't organise

New tickets on the app failed to work meaning I couldn't attend the match, was advised to buy a new phone which didn't solve the issue

Ineos sucks!! Club has lost all its class and premium stature. No transfer policy!! Club living in the past with no present and future!! #GlazersOut #IneosOut #RatcliffOut

MUFC Terrible experience with Ticket Office. I have a season ticket for over 30 years as does my son.
We cannot attend the Fulham league home game due to family matters, so have called the club numerous times to transfer the tickets for this game to someone I have a club relationship with, but the Club system does not support this option anymore, and I am put on hold for 1 hour to 2 hours then cut off, with no one answering. What is going on?

MUFC Please get this sorted as the clubs mantra that the Fans are simply Cashcows for them to make money from, is showing its true colours AGAIN…!
If MUFC are a big club with big club resources please at least answer the phone and help your fans, as I don’t have 2 hours per day to wait after calling you, to then wait and then be cut off before anyone answers..!

It’s disgraceful…!

We wanted to get tickets for the Charity Shield, got an email saw that tickets for Liverpool were also available went to the queue for Liverpool tickets in that queue for hours then told tickets sold out. But we couldn't get into the ticket queue for charity shield. so tried to call the United Ticket office only to find its closed "for maintenance" until Monday. Avid United Fan my son has Ticket as he lives in Manchester and has a season ticket I cant get a ticket so am very disspointed but it used to be a ballot that was fair and if you didnt get a ticket so be it but first come first served is poor

Tritam in customer services made mine a 5 Star experience.
Can do attitude and nothing was too much trouble.
Very friendly and professional a real credit to the club.
Go Tritam ! ⭐⭐⭐⭐⭐