Ateljé Margaretha Danmark Reviews 664

TrustScore 4 out of 5

4.2

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Company details

  1. Department Store

Information provided by various external sources

Ateljé Margaretha er Nordens største forhandler af broderier og håndarbejder pr. postordre.


Contact info

4.2

Great

TrustScore 4 out of 5

664 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Parcel not received

Parcel not received.
Unfortunately I have never received the parcel and I don’t seam to get any feedback lately to sort situation out.

April 19, 2024
Ateljé Margaretha Danmark logo

Reply from Ateljé Margaretha Danmark

Hej

Tusind tak, fordi du tog dig tid til at skrive denne anmeldelse.
Der er sendt mail til dig.

MVH Atelje Margaretha/Knittingroom

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Rated 5 out of 5 stars

God service

February 4, 2024
Ateljé Margaretha Danmark logo

Reply from Ateljé Margaretha Danmark

Hej Alice

Tusind tak, fordi du tog dig tid til at skrive denne anmeldelse.

MVH Atelje Margaretha/Knittingroom

Rated 3 out of 5 stars

for lang leveringstid

August 3, 2023
Ateljé Margaretha Danmark logo

Reply from Ateljé Margaretha Danmark

Hej

Tusind tak, fordi du tog dig tid til at skrive denne anmeldelse.
Det ene artikelnummer er nu kommet på lager, og vil blive afsendt i løbet af ugen.

MVH Atelje Margaretha/Knittingroom

Rated 1 out of 5 stars

I wish I looked for reviews

I can see from reviews that this company has patterns and patterns how to handle with customers and make money on “gebyr”.
I wish I have looked throught this for reviews before I ordered.

I ordered back in May from them and then in August recieved the package with couple of things missing. It took them two months to proccess the order without any information that they are out of stock on various items.

Their webpage is poorly updated.

When I recieved a letter from INKASSO I was so pissed so I called them what the actual hell is happening. The so called "customer service" was so horrible - first When I called them I politely asked if we can speak english and I got very strong and rude "NO!" and I was like - okay can you transfer me to somebody who speaks english? I got NO again, then I asked in danish (I tried very hard to sound perfect) about how they can help me and why do they call themselves a customer service since they absolutely refuse to help. We started to argue and when we got to the INKASSO situation I was wiped off with "you were supposed to pay and you didn't".
What? There were no reminders, e-mails or anything that would indicate for me to pay them.
The whole company is run by old rude ladies.

October 23, 2020
Unprompted review
Show reviews in all languages. (664 reviews)

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