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Company details

  1. Travel Agency

Written by the company

We operate a travel website. We provide inexpensive air fares to satisfy all of your travel requirements and bring you to your loved ones. Making your journey, holiday, and needs amazing is our main goal. Once you've used us, you'll remember our phone number.


Contact info

3.2

Average

TrustScore 3 out of 5

2 reviews

5-star
4-star
3-star
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1-star

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Rated 1 out of 5 stars

Watch out for phone spoofing!

I was on a cruise and dialed United Airlines to change my seat. I used the United Airlines phone number provided in my United Airlines app; however, my call didn't go through. Within seconds I received an incoming call from Martfares.com offering to assist with the seat change. I did not know this was Martfares and was led to believe that a representative from United Airlines was calling me back. I was charged $290 to move to another seat in economy class as no business class seats were available. 2 days later I discovered that a business class seat was available, and called United to switch. They told me that I was not charged for the seat booked on 4/11 as the record indicated I was handicapped. Long story short, I was charged correctly for my United Airlines business class seat PLUS $290 for the seat arranged by Martfares. No phone number was provided on my credit card statement for me to dispute the charge labeled as "Air Fee & Taxes." I called United and they said they did not charge me $290, so I called the credit card company to determine who did make the charge. I was told Martfares made the charge and they provided me the website, which netted the following message: Dangerous Web Page Blocked
You attempted to access martfares.com.
This is a known dangerous webpage. It is highly recommended that you do NOT visit this page. I filed a dispute with my credit card company, which followed up with Martfares, who insisted the charge was legitimate, leaving me to pay approximately double for my seat.

April 12, 2024
Unprompted review
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Rated 5 out of 5 stars

I was hesitant to use them at first as…

I was hesitant to use them at first as i never used their services before. However, I have received excellent support from Andrew and booked 3 tickets at the lowest price. Andrew answered all my questions that i had and I have also verified the reservation through the airlines directly, all the sets are confirmed too. Thank you for the great customer service and support. I highly recommend Martfares to all my family and freinds.

September 23, 2023
Unprompted review
Martfares logo

Reply from Martfares

We appreciate your nice words, Kevin. We value your work and the time you took away from your usual activities to write. Our priority is to provide affordable prices and excellent customer service. Call us or email us at any time if you need help in the future. Thank you...

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