Martin & Co Stirling Reviews 

114
•
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Arlene has been such a support and an excellent agent. She answers questions quickly and efficiently. Arlene is a bubbly and cheerful person who is very professional. I have been very happy with he... See more

Rated 5 out of 5 stars

We couldn’t have been more grateful for Karen who helped us find the perfect flat at a time when we felt the most hopeless! Karen, not only, scheduled the flat viewing appointments quickly but also ca... See more

Rated 5 out of 5 stars

Scott at Martin & Co. visited our property to do a routine PAT safety check and an inspection. He was extremely professional and polite and offered helpful advice. He also helpfully rescheduled our or... See more

Company replied

Rated 5 out of 5 stars

My partner and I rented a flat through Martin & Co in Stirling for a long time. We always received amazing service from them, without any issue. Everyone we had contact with from them was extremely fr... See more

4.7

Excellent

TrustScore 4.5 out of 5

114 reviews

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4.7

All reviews

(114)

3 reviews in the last 12 months

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Rated 5 out of 5 stars

Very Professional service

Arlene has been such a support and an excellent agent. She answers questions quickly and efficiently. Arlene is a bubbly and cheerful person who is very professional. I have been very happy with her service through Martin.&Co

May 12, 2026
Unprompted review
Rated 5 out of 5 stars

As a landlord I have always had good…

As a landlord I have always had good feedback from my tenants. I live abroad so its especially important to me that Martin & Co Stirling can deal effectively with the day to day needs of the tenants. I have used M & Co's services for almost 30 years now.

December 14, 2025
Unprompted review
Rated 1 out of 5 stars

Viewed a flat and we were interested

Viewed a flat and we were interested. Asked to be kept updated. No follow up call, no updates regarding property. No home report sent so had to email. Requested home report for another property with no response. Very poor compared to other local agents who had more knowledge regarding properties viewed and always followed up the next day. Seems that when business is booming there’s no need for decent customer service.

April 23, 2025
Unprompted review
Rated 5 out of 5 stars

Contacted company to view a house

Contacted company to view a house. I cannot recommend this company enough . Kai explained everything thoroughly with you and constantly keep you upto date on progress of sale etc . Dealt with a few estate agents over the last couple of months and this company went that one s
tep further for you . 💯 recommend 👌

April 14, 2025
Unprompted review
Rated 5 out of 5 stars

Made the process quick and easy

Made the process quick and easy. Communication throughout and currently ongoing when writing this has been good.

Also, Friendly, helpful and professional throughout

March 26, 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely brilliant

Absolutely brilliant people to work with. Kay was absolutely amazing always keeping in touch making sure everything is okay. Totally recommend the agency as they value they're clients and provide all the support required.

March 21, 2025
Unprompted review
Rated 5 out of 5 stars

Kai is an excellent agent

Kai is an excellent agent! He explained everything well and made me understand. He is a very good person , He was professional, responsive, and really made the process easier. Highly recommend

January 21, 2025
Unprompted review
Martin & Co Stirling logo

Reply from Martin & Co Stirling

Many thanks

Rated 5 out of 5 stars

Inspections with Scott

This rating is for Scott, the inspector who visited our property recently. Inspections are never looked forward to by us, but Scott always puts my mind at ease. He is kind and considerate and very respectful.

December 6, 2024
Unprompted review
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Reply from Martin & Co Stirling

Thanks for your review

Rated 5 out of 5 stars

Grateful to Martin and co and most…

Grateful to Martin and co and most especially the property manager Arlene McKena for the timely response when our boiler broke down. It is Winter season and I was worried about us not having heating or hot water for days but they acted so quick and got us a brand neq boiler. Arlene was also excellent when I was moving in, she always responded to concerns on a timely manner and made me feel at home in the new house.

November 30, 2024
Unprompted review
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Reply from Martin & Co Stirling

Thanks Josphine, glad we got you all sorted. Best wishes.

Rated 5 out of 5 stars

Martin & Co

Martin & Co. Stirling put a smile on our faces when we had almost given up.
They deserve a 6/5 stars if that is ever possible. They hastened the process to ensure every process was settled in time and adequately.
Kai was outstanding, Pauline was superb, and bravo to the entire backend team
I am proud of them all!!!

November 5, 2024
Unprompted review
Martin & Co Stirling logo

Reply from Martin & Co Stirling

Great Review Olusegun. the Team are pleased with your comments and glad to be of service. Best wishes.

Rated 1 out of 5 stars

Light fingered

In Stirling to move a daughter from a rented property 3rd floor (68 steps) to her own new house. She was the last of 3 tennents to leave. I arrived and started to load my backpack with everything she owned. I removed 3 of my private items ( chocolate cake, my tablets & new tub 1000mg codliver oil tabs) out of my bag onto a set of drawers unto I came back. I filled my backpack with other items to transport. We delivered a car load to new property, on entry back to remove more items from flat we realised someone else had been there. The unopened cake was now on livingroom table, tablets were untouched, new 1000mg codliver oil had disappeared. Martin & Co admitted to being there at that time to check a room of another tennent. No request to entre the property was ever made, this is a common trait with them. This is very unprofessional & concerning were young females are concerned. We cleaned the entire flat regardless and my new H&B col liver oil worth £15 was never found. It was clearly (100%) removed by a very light fingered letting inspector. My opinion is this is a "Very unprofessional company" with 1 inspector who has let himself down for the sake of £15. Think twice when letting & get it in writing that they will not enter without prior notification. Shameful on 1 persons behalf.

August 2, 2024
Unprompted review
Martin & Co Stirling logo

Reply from Martin & Co Stirling

Good morning Brian. Firstly we sincerely apologize for any inconvenience caused.
In order for me to look into this matter further, are you able to please supply the Tenants full name, property address in question and the date vacated the property as I do not have your name on our system.
Please email to Stirling@martinco.com so we can investigate this further without delay as there seems to have been a misunderstanding

Many thanks
Mr Ahmed
Director


Rated 5 out of 5 stars

Martin & Co Stirling - Excellent Service

I recently used Martin & Co Stirling for my home search and had a great experience. Kai Mackenzie, the Lettings and Sales Negotiator, was professional, helpful, and responsive throughout the entire process. He was always available to answer my questions and provided excellent guidance. I highly recommend Martin & Co Stirling and Kai Mackenzie to anyone looking for a reliable and efficient estate agent.

October 15, 2024
Unprompted review
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Reply from Martin & Co Stirling

Many thanks Samuel for your 5* review, greatly appreciated.

Rated 5 out of 5 stars

The letting agency and its staff are…

The letting agency and its staff are very friendly, with accurate and timely responses. Their properties are well-maintained, and the processing time is simple and efficient, with no compromise on legal standards

September 20, 2024
Unprompted review
Martin & Co Stirling logo

Reply from Martin & Co Stirling

Thank you, best wishes

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