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Mason Frank International Reviews 556

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, kindness, and dedication, highlighting their supportive and approachable communication style. Many people felt well-supported throughout their process, with their questions answered and clear guidance provided. Consumers frequently mention the excellent service, noting the efficiency, clear updates, and genuine interest in finding the right fit. Reviewers also appreciate the outstanding communication and punctuality, with many feeling that the team went the extra mile to ensure a smooth and stress-free experience.

What people talk about most

Staff

Customers had positive experiences with staff, consistently praising their professionalism, dedication, and... See more

Service

People report positive experiences with service. Customers consistently praise the professionalism, clear... See more

Customer service

Consumers find customer service to be positive. Many reviewers highlight the consistent follow-ups, clear... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ayo has been extremely thorough in our executive search and remained patient as the scope of our role evolved over the hiring process. Ayo was proactive and really transparent as well as really easy t... See more

Company replied

Rated 5 out of 5 stars

Stellar performance all around. Communication and punctuality were outstanding. I felt supported every step of the way, no question went unanswered, that said; I couldn’t have worked with a better tea... See more

Company replied

Rated 5 out of 5 stars

Fantastic experience! I had a great experience working with Brett and Lauren. They were honest and transparent throughout the entire process, which made it easy to trust their guidance. Their friend... See more

Company replied

Rated 5 out of 5 stars

My experience with Mason Frank was excelent, they was able to match my experience and knowledge to a new employer in a very nice way, they kept in touch during the whole process from initial contact... See more

Company replied


Company details

  1. Recruitment Service
  2. Recruiter

Written by the company

Mason Frank International, a Tenth Revolution Group company, is a recruitment firm dedicated to hiring specialist talent that can work with Salesforce.com; the world’s leading cloud-based CRM software provider. Established in 2010, our network of offices across the planet delivers hard-to-find talent into some of the most exciting projects throughout North America, Europe, Australasia and Asia Pacific, on both permanent and contact hires. With one of our candidates attending an interview somewhere on the planet every 48 minutes, Mason Frank has so far connected over 8,000 happy job seekers with their dream Salesforce role.


Contact info

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4.9

Excellent

TrustScore 5 out of 5

556 reviews

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Rated 5 out of 5 stars

Team took care of me.

Team took care of me.

From Jessica to Josh, they all seemed to take care of me and make sure I was good with whatever my contract situation was.

February 18, 2025
Mason Frank International logo

Reply from Mason Frank International

Hi Fong,
Thank you for your 5-star review. It's brilliant to read that you found the team took care of you and made sure you were happy with your situation.
The Customer Experience Team

Rated 4 out of 5 stars

Thanks to Mason Frank I could find a…

Thanks to Mason Frank I could find a new job opportunity that was matching my profile at 100%

February 20, 2025
Mason Frank International logo

Reply from Mason Frank International

Hi,
We're pleased to read that we were able to find you an opportunity that matched your profile. We wish you the best of luck in your new role.
The Customer Experience Team

Rated 5 out of 5 stars

Helpful Through Every Step

From the beginning, the recruiter I worked with kept me well-informed! He reviewed what I was looking for, timing expectations, and salary expectations. Through each phase of my interviewing, I was provided with detailed information on who would be interviewing me, and what types of questions to expect (i.e. technical vs. situational). He also gave me some tips on things to think about and make note of to prepare. I went into each interview feeling confident and well-prepared.

February 20, 2025
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Reply from Mason Frank International

Hi,
It is essential to us at Mason Frank that we devote our time to finding the ideal role for our candidates and provide you with all the information you need, so we really appreciate your feedback.
The Customer Experience Team

Rated 5 out of 5 stars

Thomas Bonziglia was great at keeping…

Thomas Bonziglia was great at keeping communication consistent and clear, always making sure I had the information that I needed to be successful in my interviews.

February 12, 2025
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Reply from Mason Frank International

Hi Joshua,
It's brilliant to hear you worked well with Thomas and he kept in communication throughout the process. Good luck in your new role.
The Customer Experience Team

Rated 5 out of 5 stars

Good experience

January 31, 2025
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Reply from Mason Frank International

Hi,
We strive for 100% satisfaction, so it is great to see you had a positive experience with us. Thank you for your 5-star review.
The Customer Experience Team

Rated 5 out of 5 stars

Good professionals

Great follow ups, good insights into the process, and always there for any questions. Very helpful and comfortable.

February 1, 2025
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Reply from Mason Frank International

Hi Mohamed,
Thank you for your 5-star review. We are delighted to read that you found the team to provide you with good insights to help with the process and responded to any questions you had.
The Customer Experience Team

Rated 5 out of 5 stars

Very nice and quick process

Very nice and quick process. They know that are looking for. High professional treatment and honesty and Transparency. I was felt supported during the whole process. Great team.

January 11, 2025
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Reply from Mason Frank International

Hi Juan,
It is important to us that we provide a high standard of professionalism and support our candidates throughout the process, so your comments are wonderful to read.
The Customer Experience Team

Rated 4 out of 5 stars

Working with Mason Frank on this role was a positive experience!

I recently worked with Harvey Crane at Mason Frank International on a new role (as a candidate). Harvey was very friendly and professional. He managed to get me on the list for an interview even after the application deadline passed and stayed in touch throughout the process. I would be happy to work with him again when I'm looking for my next role.

December 18, 2024
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Reply from Mason Frank International

Hi Nitzan,
It's great to hear you appreciated working with Harvey as a candidate and that you found him to be both friendly and professional. Thank you for recommending our services.
The Customer Experience Team

Rated 5 out of 5 stars

Steven Prongay and his team is exceptional!

Steven Prongay was a true professional versed on industry trends. He understands his clients and learns about your background/aspirations as the prospective hire. Follow up was excellent. Truly exceptional!

December 21, 2024
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Reply from Mason Frank International

Hi Amoy,
Here at Mason Frank International, it is very important to us that we work hard for our candidates to find them the best possible work, so your comments mean a lot to us.
The Customer Experience Team

Rated 5 out of 5 stars

Shannon has been nothing short of…

Shannon has been nothing short of incredible. I love the effort he put into getting me in front of the right people, and putting me in the best position to succeed. This text box does not have enough space for the compliments I would have for him.

December 21, 2024
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Reply from Mason Frank International

Hi David,
It means a lot to us to know that you found Shannon to be incredible and that they were able to help you succeed. Thank you for your 5-star review.
The Customer Experience Team

Rated 5 out of 5 stars

Joseph Grifonetti was Exceptional!!

Joseph Grifonetti was exceptional and on point in every aspect throughout the process, which made me feel comfortable and made the experience really enjoyable. Rarely, you find someone who does what they say they are going to do, but every time Joseph said he was going to call/email/text...he did. Exceptional customer service, and glad he reached out to me. Highly recommend

December 12, 2024
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Reply from Mason Frank International

Hi Josh,
It's brilliant to hear that you found Joseph to be exceptional throughout the process with great customer service and making you feel comfortable. Thank you for recommending our services.
The Customer Experience Team

Rated 5 out of 5 stars

Title

It was a great response and smooth process

December 11, 2024
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Reply from Mason Frank International

Hi Nikhitha,
We're pleased to hear that the team made the process smooth for you and found the respond to be great. Thank you for your 5-star review.
The Customer Experience Team

Rated 5 out of 5 stars

Anthony Woods played a pivotal role in…

Anthony Woods played a pivotal role in helping me secure my current position. He is highly professional, prompt, and proactive, providing valuable guidance throughout the entire hiring process. His diligence and attention to detail ensured I was consistently informed at each stage. I am grateful to Anthony for finding a role that aligns perfectly with my skills, expertise, and career goals.

I highly recommend Anthony to anyone seeking support in their job search. His commitment to his clients and passion for connecting individuals with the right opportunities truly set him apart. I am confident that others will benefit greatly from his expertise, just as I have.

December 8, 2024
Unprompted review
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Reply from Mason Frank International

Hi Gauri,
Wow, an amazing review for Anthony, thank you for sharing and recommending our services. It's amazing to hear that you found him to be professional, prompt, and proactive in finding a role that matched your goals and skillset.
The Customer Experience Team

Rated 5 out of 5 stars

Anthony was professional and…

Anthony was professional and transparent throughout the hiring process.

July 22, 2024
Unprompted review
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Reply from Mason Frank International

Hi Muhammad,
Thank you for your 5-star review. We're thrilled to hear that you found Anthony to be professional and transparent throughout your process.
The Customer Experience Team

Rated 5 out of 5 stars

Anthony Woods- Great Job

Anthony Woods was exceptional to work with. His prompt updates and proactive follow-ups ensured I was always informed throughout the hiring process. Thanks to Anthony for finding a role that perfectly aligns with my skills and experience.

December 5, 2024
Unprompted review
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Reply from Mason Frank International

Hi Gabriella,
Here at Mason Frank International, it's important that we work hard for our candidates to find them the best possible role that messages their skills and experience, so it's brilliant to hear you found this to be case with Anthony.
The Customer Experience Team

Rated 5 out of 5 stars

Leah McManus went above and beyond

Leah McManus went above and beyond. She is amazing and this experience was smooth-sailing thanks to her.

November 27, 2024
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Reply from Mason Frank International

Hi Janelle,
It's important to us here at Mason Frank International, that we go above and beyond for our candidates, so it's amazing to hear that you found this to be the case with Leah.
The Customer Experience Team

Rated 5 out of 5 stars

Great person and very helpful

Great person and very helpful

November 30, 2024
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Reply from Mason Frank International

Hi,
We're delighted to hear that you found your recruiter to be great and very helpful. Thank you for your 5-star review.
The Customer Experience Team

Rated 5 out of 5 stars

Great experience

Stacey was excellent throughout the process.
As someone else mentioned below, they were true advocates for the applicant and I 100% agree.
Supported throughout the process, feedback, and general availability from Stacey Maritz was incredible.

Recommended.

October 31, 2024
Unprompted review
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Reply from Mason Frank International

Hi,
Wow, an amazing review for Stacey, thank you for sharing! It's brilliant to hear that you found her to be excellent throughout the process with their support and availability. Thank you for recommending our services.
The Customer Experience Team

Rated 5 out of 5 stars

We got a great list of candidates to…

We got a great list of candidates to interview in a short period of time.

October 31, 2024
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Reply from Mason Frank International

Hi Florian,
We're thrilled to hear that the team were able to provide you a strong list of candidates in a short space of time. Please keep in touch as we would love to work with you again.
The Customer Experience Team

Rated 5 out of 5 stars

Prompt updates

I worked with Anthony Woods and it was a good professional experience. The prompt responses from Anthony kept me updated constantly. He was always one step ahead in following up with the hiring team which kept my always informed about the outcome of the interview process.
Thanks to Anthony for finding the right fit for my skills and experience.

October 21, 2024
Unprompted review
Mason Frank International logo

Reply from Mason Frank International

Hi Jennifer,
It's amazing to hear that Anthony was able to find you a role that fitted your skills and experience and you had a professional experience with him. Thank you for your 5-star review.
The Cust9omer Experience Team

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