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Mason Frank International Reviews 556

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, kindness, and dedication, highlighting their supportive and approachable communication style. Many people felt well-supported throughout their process, with their questions answered and clear guidance provided. Consumers frequently mention the excellent service, noting the efficiency, clear updates, and genuine interest in finding the right fit. Reviewers also appreciate the outstanding communication and punctuality, with many feeling that the team went the extra mile to ensure a smooth and stress-free experience.

What people talk about most

Staff

Customers had positive experiences with staff, consistently praising their professionalism, dedication, and... See more

Service

People report positive experiences with service. Customers consistently praise the professionalism, clear... See more

Customer service

Consumers find customer service to be positive. Many reviewers highlight the consistent follow-ups, clear... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ayo has been extremely thorough in our executive search and remained patient as the scope of our role evolved over the hiring process. Ayo was proactive and really transparent as well as really easy t... See more

Company replied

Rated 5 out of 5 stars

Stellar performance all around. Communication and punctuality were outstanding. I felt supported every step of the way, no question went unanswered, that said; I couldn’t have worked with a better tea... See more

Company replied

Rated 5 out of 5 stars

Fantastic experience! I had a great experience working with Brett and Lauren. They were honest and transparent throughout the entire process, which made it easy to trust their guidance. Their friend... See more

Company replied

Rated 5 out of 5 stars

My experience with Mason Frank was excelent, they was able to match my experience and knowledge to a new employer in a very nice way, they kept in touch during the whole process from initial contact... See more

Company replied


Company details

  1. Recruitment Service
  2. Recruiter

Written by the company

Mason Frank International, a Tenth Revolution Group company, is a recruitment firm dedicated to hiring specialist talent that can work with Salesforce.com; the world’s leading cloud-based CRM software provider. Established in 2010, our network of offices across the planet delivers hard-to-find talent into some of the most exciting projects throughout North America, Europe, Australasia and Asia Pacific, on both permanent and contact hires. With one of our candidates attending an interview somewhere on the planet every 48 minutes, Mason Frank has so far connected over 8,000 happy job seekers with their dream Salesforce role.


Contact info

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4.9

Excellent

TrustScore 5 out of 5

556 reviews

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Rated 5 out of 5 stars

Awesome

Awesome, Dervyn is a really perfect.helped and stayed supportive all the time

June 13, 2024
Mason Frank International logo

Reply from Mason Frank International

Hi Harsha,
We're excited to hear you worked well with Dervyn and they supported you throughout the process. Good luck in your new role.
The Customer Experience Team

Rated 5 out of 5 stars

great service with my Recruiter

great service with my Recuruiter, from the start until the end

June 1, 2024
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Reply from Mason Frank International

Hi,
It's amazing to hear that you found your recruiter to offer a great service throughout the process. Thank you for your 5-star review.
The Customer Experience Team

Rated 5 out of 5 stars

Amazing Recruiter helping till the end

Amazing Recruiter helping till the end. Check-in regularly, interview preparation, responsive, responsible, the list goes on. Best recruiter experience ever had.

May 25, 2024
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Reply from Mason Frank International

Hi,
Thank you for writing such a nice review. We are pleased to hear your positive comments about your recruiter being helpful and responsive throughout the process.
The Customer Experience Team

Rated 5 out of 5 stars

Wow'd by 48 hour turnaround

Found me a highly qualified person in 48 hours, and the candidate was immediately available. Great job.

May 17, 2024
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Reply from Mason Frank International

Hi David,
It's amazing to hear that the team was able to find you a highly qualified candidate in a short space of time. We look forward to working with you again soon.
The Customer Experience Team

Rated 4 out of 5 stars

Feedback on My Recruitment Experience

The good communication and regular updates really stood out. Thank you for helping me find my new role.

May 14, 2024
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Reply from Mason Frank International

Hi Yasmine,
Congratulations on landing a new role. We're pleased we were able to help with the job search! Thank you for the positive feedback, and good luck with everything.
The Customer Experience Team

Rated 5 out of 5 stars

Craig was very helpful during the…

Craig was very helpful during the entire process from inital interview to final round and then getting the offer to me.

May 8, 2024
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Reply from Mason Frank International

Hi Sam,
Thank you for your 5-star review. We're delighted to hear that you found Craig helpful throughout the whole process.
The Customer Experience Team

Rated 5 out of 5 stars

"I recently had the pleasure of working…

"I recently had the pleasure of working with Mason frank, and I am more impressed with their professionalism, expertise, and dedication. Thanks to their efforts, I received a fantastic job offer from one of their clients, and I am happier with the outcome. Special Thanks to Anthony Woods, who proactively followed-up with HR after my interview. Placement was done smoothly and efficiently"

April 24, 2024
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Reply from Mason Frank International

Hi Sai,
Wow, an amazing review, thank you! We're thrilled to hear that you found the team to be professional and dedicated as well as securing you a fantastic job offer.
The Customer Experience Team

Rated 5 out of 5 stars

Great guidance and communication

The communication and guidance from the team was great and friendly.

April 12, 2024
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Reply from Mason Frank International

Hi Craig,
Thank you for your 5-star review. It's amazing to hear that you found the team to be friendly with great communication and guidance.
The Customer Experience Team

Rated 5 out of 5 stars

Exceptional Service and Results. They helped every step of the way

From the moment I connected with them, they demonstrated a level of professionalism, support, and dedication that exceeded my expectations.

Mason Frank took the time to truly understand my skills, experiences, and career aspirations. Their attention to detail and personalized approach made me feel valued as a candidate, and I knew I was in good hands throughout the entire process.

One aspect that truly impressed me was Mason Frank's responsiveness and communication. They were always available to answer any questions I had, provide updates on the status of my applications, and offer valuable insights and advice to help me succeed in interviews.

Thanks to Mason Frank's unwavering support and dedication, I was able to secure a fantastic job that exceeded my expectations. They not only helped me find a job but also empowered me to take the next step in my career journey.

March 29, 2024
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Reply from Mason Frank International

Hi Nitin,
Woe, an amazing review for the team, thank you! It is really important to us at Mason Frank that we devote our time to finding the ideal role for our candidates, so we appreciate your feedback. In addition to this, we're delighted to hear your positive comments about our communication and professionalism. This is very important to us, and we really appreciate the feedback.
The Customer Experience Team

Rated 5 out of 5 stars

Everything was really nice!

Everything was really nice. Very friendly and caring staff.

March 29, 2024
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Reply from Mason Frank International

Hi Nils,
Thank you for your 5-star review. We're happy to hear that you found the team to be friendly and caring.
The Customer Experience Team

Rated 5 out of 5 stars

Quick, Efficient and Honest

The process went quickly and efficiently! The Mason Frank representative was open and honest about every aspect of the role to ensure that I was comfortable with it all and to make sure that I was the right fit for the organization.

February 21, 2024
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Reply from Mason Frank International

Hi Nicolas,
It's brilliant to hear that you felt comfortable throughout the process due to the team being open and honest with you as well as making it quick and efficient. Thank you for your 5-star review.
The Customer Experience Team

Rated 5 out of 5 stars

Exemplary Recruitment Partnership: Bridging Career Goals and Employer Needs

I had the pleasure of working with Brett Nason from Mason Frank International, and his exceptional support throughout my job search deserves high praise. What truly set Brett apart was his keen understanding of both the hiring company's needs and my career goals. He presented opportunities that precisely matched my aspirations, showcasing a remarkable ability to bridge the gap between candidate and employer requirements. His personalized approach, providing insights and constructive feedback during the interview process, was invaluable. What stood out was his consistent communication, keeping me informed and leveling expectations. Even after securing the job, Brett continued to follow up, ensuring a smooth transition.

I highly recommend Brett Nason and Mason Frank International for their professionalism, dedication, and commitment to a positive candidate experience.

February 27, 2024
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Reply from Mason Frank International

Hi,
Wow, an amazing review for Brett, thank you! We're thrilled to hear that you found Brett took the time to understand your career goals and he consistently communicated with you throughout the process. We wish you the best of luck in your new role.
The Customer Experience Team

Rated 5 out of 5 stars

The process was pretty straightforward.

The process was pretty straightforward.
The recruiter was very well prepared and knew the client in depth which helped me during interview process

February 9, 2024
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Reply from Mason Frank International

Hi Furyal,
It's great to hear that you found the process to be straightforward and the recruiter to be well-prepared. Thank you for your 5-star review.
The Customer Experience Team

Rated 5 out of 5 stars

Fast and Effective Support in a Time Crunch

Thank you to Amy Corbo for the quick turnaround on a staffing need that popped up suddenly for us!

February 7, 2024
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Reply from Mason Frank International

Hi Julie,
We're thrilled to hear that Amy was able to provide you with fast and effective support in addition to a quick turnaround. We look forward to working with you again soon.
The Customer Experience Team

Rated 5 out of 5 stars

Another great hire

Another great hire and great experience. Mason Frank always make us feel like their most important client. They never fail to deliver.

January 31, 2024
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Reply from Mason Frank International

Hi Chuck,
It's amazing to hear you had a great experience with the team and they always deliver for you. We look forward to working with you again soon.
The Customer Experience Team

Rated 5 out of 5 stars

Yes experience was great specially Ross…

Yes experience was great specially Ross Burton he was proactive , very responsive , clear and helpful in all respects .

February 1, 2024
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Reply from Mason Frank International

Hi Mukesh,
We're excited to hear you worked well with Ross and that he kept in communication throughout the process. Good luck in your new role.
The Customer Experience Team

Rated 5 out of 5 stars

High support

Throughout the entire hiring process, Mason Frank has been providing me with excellent support. They have consistently reached out to me, keeping me informed about all the details regarding interviews, the conditions of the offer, and closely monitoring my progress with the client.

January 28, 2024
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Reply from Mason Frank International

Hi Hector,
We are pleased to hear your positive comments about our communication and support. This is very important to us, and we really appreciate the feedback.
The Customer Experience Team

Rated 5 out of 5 stars

Great process overall!

Everyone I worked with was great, timely and trustworthy

January 28, 2024
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Reply from Mason Frank International

Hi Paul,
It's amazing to hear that you found the team to be great as well as being timely and trustworthy.
The Customer Experience Team

Rated 5 out of 5 stars

Highly recommend Mason Frank

I had a great experince with Mason Frank. They acted with professionalism and did their best to negociate the contract terms with the employer. Communication was smooth and it was a pleasure to work with them.

January 26, 2024
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Reply from Mason Frank International

Hi Vlad,
We're happy to hear you've had a great experience working with the team here at Mason Frank! Thank you for leaving such a wonderful review, we wish you the best of luck.
The Customer Experience Team

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