Massage Warehouse UK (Not USA) Reviews 

342
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

I spent a lot of time looking at beds, I chose the 8cm Porta Lite bed in navy, it was well packed, and arrived quickly. I am just starting out so needed a nice bed for a reasonable price. Thi... See more

Rated 5 out of 5 stars

I am very happy with my massage couch and the customer service I received from Massage Warehouse. They were very helpful throughout and made sure that my couch arrived safely and on time. I re... See more

Rated 5 out of 5 stars

The cable snapped on my portable plinth and Chris responded really quickly to assisting me with a new cable. When you run your own small business, this kind of speedy assistance is invaluable! Less di... See more

Rated 5 out of 5 stars

I recently purchased a new couch cover and can honestly say it’s the best I’ve ever used. Great coverage on my therapy bed and the fabric is thick and luxurious. The customer service is also outstandi... See more

Company details

  1. Health and Beauty Shop

Written by the company

massage warehouse offering you quality massage tables and therapy equipment including massage table accessories and supplies at very affordable prices


Contact info

4.9

Excellent

TrustScore 5 out of 5

342 reviews

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4.9

All reviews

(342)

85 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent

Chris & massage warehouse team are all very efficient & helpful.

I have received first class service from them.

In addition, I am very happy & satisfied with the products which I received. Very good quality. Thank you all very much. Highly recommended.

Jeremy

June 17, 2026
Unprompted review
Rated 5 out of 5 stars

Always so happy to order my massage…

Always so happy to order my massage tables from Massage Warehouse , just ordered my fourth ! I wouldn’t order from anywhere else , my clients always comment about how sturdy and comfy them feel , even the face cradle which are notoriously uncomfortable! And customer service is perfect every time!

May 26, 2026
Unprompted review
Rated 5 out of 5 stars

Great quality massage, holistic and beauty supplies

Fantastic family run company offering fantastic service with very fairly priced holistic and massage supplies. Have purchased a portable massage table from them, bolsters, couch covers, massage oils and have been really happy with the brilliant quality of everything! Highly recommend them to all beauty, massage and holistic therapists!

May 21, 2026
Unprompted review
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Rated 3 out of 5 stars

Seems to be a quality control issue

Seems to be a quality control issue with the tables. The bunghole for the face of mine keeps falling through with minimal pressure placed onto it.

Was gaslit by customer service, despite having worked on many different tables in the past. My friends table from them was showing signs of rust upon arrival.

For the price I am unhappy, it had good intentions, but it seems the tables aren't assed to a high enough standard for professional use.

It's a shame, I wanted to support this UK brand but they are letting themselves down for whatever reasons.

I would have rated lower, although decided on 3 stars because customer service did try and suggest ways to rectify the bung hole issue, but the methods weren't effective.

May 12, 2025
Unprompted review
Rated 5 out of 5 stars

Great customer service

I am a sole trader, massage therapist. Delivery was super quick and quality of table is great. I choose a table that turned out to be a little wide for me to use comfortably and massage warehouse responded the next day to my request to return it. The communication was excellent and resolution quick and easy. I am very happy with the services and product.

April 28, 2026
Unprompted review
Rated 5 out of 5 stars

The people at MassageWarehouse UK are knowledgeable and helpful

I would recommend MassageWarehouse UK whole heartedly. They have been more than helpful on every occasion I have been in touch with them: they helped me when I bought my Porta Lite Delta massage table and, more recently, when I needed new 'feet' for it.
I have had the table two years and I love it, as do my clients....and with new 'feet' it won't wreck my carpet!!!
And I'll be getting another table in due course!!!
Thank you
Helen Portsmouth

April 23, 2026
Unprompted review
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Rated 5 out of 5 stars

Customer service is amazing

I will 1000% be using Massage Warehouse again, I have recently opened up my own Holistic Wellness Business and had some queries about products. Customer service was great, they replied quickly and answered all my queries and more. I highly recommended Massage warehouse and will be buying more products again!!

April 17, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing Ultimate Vitrectomy Kit and Customer Service

The amazing Ultimate Vitrectomy Kit from Massage Warehouse UK ensured that my post operation macular hole eye recovery with its mandatory postural face down was a success!

The five separate kits/devices meant that I had options to sit and to lie for my five days and nights but with the absolute assurance that my face and eye was in the correct position. Personally the Day Chair was best for me and definitely helped me remain focussed during the five days and nights.

Chris and Sean are also amazing with their professional and friendly support and guidance, Hence massive thank you to them both and all the team at Massage Warehouse.

In summary I most certainly highly recommend the product and the customer service!

March 24, 2026
Unprompted review
Rated 5 out of 5 stars

Ultimate Vitrectomy Kit ensured Post Operation Success

The amazing Ultimate Vitrectomy Kit from Massage Warehouse UK ensured that my post operation macular hole eye recovery with its mandatory postural face down was a success!

The five separate kits/devices meant that I had options to sit and to lie for my five days and nights but with the absolute assurance that my face and eye was in the correct position. Personally the Day Chair was best for me and definitely helped me remain focussed during the five days and nights.

Chris and Sean are also amazing with their professional and friendly support and guidance, Hence massive thank you to them both and all the team at Massage Warehouse.

In summary I most certainly highly recommend the product and the customer service!

March 24, 2026
Unprompted review
Rated 5 out of 5 stars

Massage couch/ chair

Absolutely superb service from this company. Communication and customer support excellent. They put the customer’s needs first in all their products.
My massage couch is just beautiful and comfortable

April 11, 2026
Unprompted review
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Rated 5 out of 5 stars

This company is without doubt focused…

This company is without doubt focused on the needs of their customers. I particularly appreciated their providing ongoing updates and progress relative to my unique need to recover specific product approval rating information. In particular I very much appreciated Sean Murphy dedication to handling my needs. I have no hesitation to recommending this company, as their customer care last as long as their products. All of which is very reassuring when seeking a reliable products from a quality supplier.

April 8, 2026
Unprompted review
Rated 5 out of 5 stars

Great experience and great experience.

Great experience purchasing from massage warehouse. I purchased 2 beds in 2019 and 2020 and 6-7 years on, they are still like new. Heavy duty couches but lightweight for transport.
Customer service is faultless and they do what they can to help.
100% recommend for anyone looking for equipment in the massage industry.

March 30, 2026
Unprompted review
Rated 5 out of 5 stars

Superb Customer Service

Superb customer service from Chris and Sean at Massage Warehouse.
I needed a replacement electric couch foot pedal and there were some issues with the first replacement sent via a third party company. Chris and Sean were so kind and couldn't do enough to sort this issue out.
I have used Massage Warehouse for many years and this is based not only on their excellent products, but also on their outstanding customer service.

Thank you so much.

March 2, 2026
Unprompted review
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Rated 5 out of 5 stars

Thank you so very much for care and…

Thank you so very much for all your care and equipment. I’m sure that I wouldn’t have managed so well without. I’m hoping I’ll never need another Vitrectomy, but would use your company again if I do. 👍🏼 Delivery and pick up were easy too.

March 27, 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic customer service.

Fantastic customer service.
Have been using massage warehouse for 5 years now.
Have just ordered a new massage table and made an error with my address details. Within minutes I received a reply email stating that the address had been amended and my new bed was on its way.

March 25, 2026
Unprompted review

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