The Bedfordshire Car & Caravan Centre Reviews 

They were very friendly when we turned up and you could tell from the quality of the cars on the forecourt it was a good garage we would recommend and use them again.

Great service, friendly people and I would recommend to anyone

Am really pleased with my new car, the team made the whole process really easy

Callum is a credit to the company, professional and customer focused.

We had been looking for the right car for over 12 months without success, Callum was helpful and informative, unlike our experience with other car dealers.

Thank you Callum!

I found Matthew a very good sales person did not jump on you and he helped me in buying the car that's why l like dealing with Mastercars thank you mastercars

Got our 1st motorhome and was very impressed with Paul and the team....love the motorhome too...Great value.

We recently purchased a Ford Fiesta for our grandson from Mastercars Bedford. A lovely car in very good condition. Matthew at Mastercars very helpful. Just one criticism: on each of the three occasions we visited the garage we were never offered a coffee or tea which was disappointing as we had travelled quite a long journey so we had to find a coffee house on our way back otherwise everything went smoothly..

Excellent service. Prompt response to my initial enquiry. Smooth transaction when buying my car. Would recommend.

TERRIBLE company to deal with. They sold me a car ensuring me it had 6 months manufacturers warranty with service history and everything had been checked by RAC to give us peace of mind. After 4 months the car developed a problem so we took it to the main dealer to fix under the warranty. We were told the car needed a replacement engine and that they would not fix this for us as the warranty was void. It turns out the service history was incomplete voiding the warranty. On explaining this to Mastercars we where met with a "Not our problem" attitude although they did admit they told us it had the warranty. After speaking with the main dealer again, it was made clear that the issue is with the company that sold us the car. Mastercars where adamant the service was not void and offered to try and find the missing paperwork for the service history. They have not been able to find this for us and have made no effort to try and help fix the issue with the car. We have been left with no car for months with an unaffordable fee to fix it. Mastercars don't care attitude towards this throughout has been disgusting. Upon complaining to the RAC they agreed this was unfair, but said they are unable to enforce anything upon the garage. This kind of makes the point of being an RAC Approved garage pointless if it allows them to act in this manor and get away with it. Terrible company to deal with, I would not recommend them to anybody.

We have been customers of Mastercars for many years and they have always gone out of their way to look after us. We have purchased both caravans and cars, and we have always been pleased with our purchases. On the odd occasion that something wasn’t quite right, they immediately rectified the issue with no quibble.

The car was everything I wanted and some, the salesman advised me about the warranty options with the RAC. Too early to comment on after sales as I have only just purchased the car, but they have been in business a long while.

Amazing service! Really friendly staff made the whole process super easy, extremely happy with my experience with Mastercars.

An excellent service, it was so good not to feel pushed into a decision. They still got their sale and we got a new car! All happy. Thank you Matthew.

Excellent customer service!! Well explained and executed . No pressure whatsoever. I will definitely use again even tho it’s a 2 hour drive from me

Good range of vehicles on site.
No pressure sales

Our second purchase from Masters cars Sandy. They have a great selection of cars and specification ! Great service on both occasions ! You can walk round and look at all the vehicles at your own pace without the feeling of being presusured. I had interest in two cars and had my car i wanted to use as part exchange. Mathew was great he made it sound so simple and straightforward. We discussed my options and next steps , and he sorted and arranged everything. Picked my beautiful car up just a few days later!!
Definitely will recommend them !!
Thank you again Mathew for all your hard work you put in!
Zi

Bought a car from Mastercars recently and it needed a couple of things doing before I could pick it up. The work was identified by Mastercars who told me about it straight away as it was obviously a factor as to whether I bought the vehicle or not. We went ahead with the work and I bought the car. The service I received was faultless and Callum especially stood out in terms of customer service.

Professional and friendly. Not too pushy.

Just bought a car from Callum and I can honestly say it’s the best buying experience I’ve had. Would highly reccomend!