Matchacha Reviews 164

•

4.8

e-Commerce Service

Write a review Visit website

Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

e-Commerce Service

Written by the company

Økologisk Matcha fra Japan. Ceremonial grade matcha til drikke som Matcha latte og smoothies, eller til at komme i desserter og snacks. Smagfuld superfood der både smager godt og er super sund. Køb fuldt Matcha sæt med Matcha, bambuspisk- og ske, Matchaskål og piskholder.

Contact info

Halmtorvet 29A, 1700, København V, Denmark
kontakt@matchacha.dk
www.matchacha.dk

4.8

Excellent

164 reviews

5-star

4-star

3-star

2-star

1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

People also looked at

Matcha Matcha

matchamatcha.fr

4.2

(6)

Matcha & CO

www.matchaandco.com

4.4

(381)

Greeting.dk

greeting.dk

4.8

(413)

Kilands DK

kilands.dk

4.7

(2K)

marimi

marimi.dk

4.5

(14)

Caspersburger

www.caspersburger.com

2.3

(214)

Bobo Matcha

bobomatcha.com

4.7

(52)

Luveon

luveon.com

4.2

(3K)

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Updated Jan 15, 2026

Damaged item — not suitable for a time-sensitive gift

I purchased a matcha set here as a gift. When I checked the contents, I noticed what looked like a hole or a crack in one of the tea bowls, so I contacted customer service immediately, but even after three days, I have not received a response.

The order was placed two weeks ago, and it may not arrive in time for the date I need it. Since this was meant to be an important gift, others may want to consider alternative options…

Update: I was contacted by Nanna, and she promptly sent a replacement for the defective tea bowl afterward. Thank you.

January 12, 2026

Unprompted review

Reply from Matchacha

Jan 16, 2026

Dear Eriko,
I am glad you have recieved the new tea bowl. I hope the recievers of the gift will be happy with the gift sets!

Kind regards,
Nanna

Nov 3, 2025

Great service

I definitely recommend- delicious products and surprisingly fast delivery, I will definitely re-order

October 27, 2025

Mar 25, 2025

Great matcha

Great matcha, quick delivery and great products

March 25, 2025

Unprompted review

Feb 18, 2025

Amazing quality and fast delivery

Amazing quality of the tea and all tools for its preparation. Super fast delivery as well!
I will definitely buy from here again 💚

February 10, 2025

Jul 23, 2024

Its pure matcha with wonderfull taste

Its pure matcha with wonderfull taste! Thanks for the quality!
The packing is very cool and classy!

July 22, 2024

Unprompted review

Show reviews in all languages. (164 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look