Maughan Jones Reviews 

I placed an order with Maughan Jones and completed the payment, but I never received an order confirmation or any update. I checked my inbox and spam folder multiple times, but there was nothing.

I contacted customer support by email to ask about my order, however I did not receive any response. After waiting, I had to send a follow-up email, which is very frustrating as a customer—especially when payment has already been taken.

The lack of communication and delayed response has caused unnecessary stress and concern. A simple confirmation or update would have made a big difference.

I hope Maughan Jones improves their customer care and communication, as this experience has been disappointing.

Quality product

Just received my Luminex (orange strap) within 24 hours of ordering via UPS courier !! This is a fantastic watch and I love it. Great quality and style, beautiful box and well packaged. I popped it into Timpsons who kindly changed the strap from metal to the orange rubber strap as I was passing and they commented on what a nice watch. I'm sure I could have changed the strap but I didn't want to mess about with it. Extremely happy customer with my Christmas present to myself !! Let's hope it keeps great time and lasts a while. Many thanks, an actual brilliant buying experience which is hard to come by these days.

Very good communication watch looks good but unfortunately the timekeeping is very poor it gains 20 minutes in about 12 hours

The quality of this watch brand for the price is in comprehensible. It looks and feels like a any high end watch - and it has a sound automotic movement.

Superb affordable quality, I Purchased a Luminex Slate Grey, It’s a beautiful yet simple design proportioned and weighted nicely a lovely watch to wear and its a great time keeper, I was so impressed I purchased another Luminex orange & Black 2 weeks later along with a lovely Luna Pearl Steel for my wife, delivery was quick with regular tracking updates the packaging faultless presented in a good quality presentation box, my only criticism was the plastic link remover provided could be improved to provide a quality metal version reflecting the watch’s superb quality 🤷🏻‍♂️

Its a very nice watch. I like it.

I bought the Spectra Pro, stainless steel case with white rubber strap. Delivery was speedy and the packaging was excellent. The watch was very well protected. It came in a big padded box which included a strap adjustment tool and a cleaning cloth.

The watch itself is fantastic. It look really high-end and so far feels it too. It's comfortable to wear and aesthetically pleasing. I collect watches and this is a great addition.

Great watch! Feel solid and looks like a result expensive classic watch! No problem so far!

I ordered a watch more than two weeks ago and it was not shipped properly. The watch is stuck at customs and I have not received a response from the sender despite contacting them. Anyone who sends a watch should also take care of the bureaucracy involved with customs. At least, the sender could send a friendly email saying, ‘Hey, don't worry, your order will arrive soon.’

Date doesn't work.
Shame, it's a nice looking watch.

Delivery super fast, I'm awaiting a reply to assistance i sent Saturday to the support email . Did receive a reply and a replacement strap to assist me very helpful and quality of watch is amazing.

Extremely happy with the watch purchases!!

My partner and I bought Spectra Pro two watches and Apex. Love all three of the Watches, we have had so many compliments about them and they are just absolutely gorgeous. The mechanism the look the functionality, the absolute luxury of the Watches.

Additionally, the customer service has been exceptional. Not only that they shipped the watches fast and you get them on time. I’ve asked them to send extra links for the watch bracelet and I received them the day after contacting customer service. They go above and beyond I could not recommend them more..

The watches look so luxurious and we have been asked on multiple occasions what luxury watch make is this?

Got what I ordered.

Payment and Delivery was smooth.

Great watch very stylish 😎

Excellent quality substantial watch for the money. The second one i have bought and very happy with both. Always get asked about where my watch is from. Definitely recommend.

Top job! Arrived with 24hrs of ordering. Well packaged. Absolutely delighted with the watch and contents. Really looks the part