Maxpeedingrods Reviews 668

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Reviewers had a great experience with this company. Customers frequently praise the customer service for being helpful, responsive, and efficient in resolving issues and providing replacement parts. Many people appreciate the quick assistance and the positive attitude of the staff, making interactions pleasant and productive. The overall experience with the company is often described as excellent, with consumers noting the ease of getting their problems handled. However, some customers were dissatisfied with the product quality and fitment, reporting issues such as parts not fitting their vehicles as advertised, leaking coilovers, or defective components. These reviewers also mentioned difficulties with customer support not acknowledging product manufacturing errors or refusing refunds for unusable parts, leading to frustration and a feeling of being unsupported.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product. While some customers praise the quality, noting that goods... See more

Customer service

Consumers generally express satisfaction with customer service. Many reviewers highlight helpful,... See more

Quality

Clients share ambiguous opinions on quality. Some customers are satisfied, reporting that received shocks are... See more

Staff

Customers had ambiguous experiences with staff. Some reviewers, like those who interacted with Jason and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great customer service, great product, ride is excellent on the T7s. They are also working to send me a revised spring set for the rear.

Rated 5 out of 5 stars

We needed a new battery as we accidentally left ours hooked up o er the winter and the process to buy a replacement was easy. Thank you!

Rated 5 out of 5 stars

Really helpful customer service, always can count on them with getting my problems handled by then as soon as possible, Jason is one of the workers that helped me and is really helpful

Rated 5 out of 5 stars

Installed my air suspension shocks in September. Had a problem with one airing up call customer support and they were outstanding. Highly recommend!!


Company details

  1. Motorsports Store
  2. Sporting Goods Store

Information provided by various external sources

Find Aftermarket Auto Parts from Maxpeedingrods,with excellent auto tuning parts,no custom hassle.Enjoy amazing speed and driving experience all the time!


Contact info

4.0

Great

TrustScore 4 out of 5

668 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

I recently purchased a set of coilovers…

I recently purchased a set of coilovers from Maxpeedingrods and had a great experience with their customer service. From the moment I reached out with inquiries about the product to after-sales support, their team was responsive and helpful every step of the way. one of the coilovers in the rear ended up being bad, and they were sure to help me out by sending another one and I'm very happy with how they handled it.

April 9, 2024
Unprompted review
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Rated 5 out of 5 stars

Out of luck and ideas trying to fix my…

Out of luck and ideas trying to fix my airmatic...from the fuse to the pump to the new relay nothing gives..here I am trying on a set of front conversion shocks for my mercedes. Can't wait to give more reviews once I have success and I'm ready for the rear set :)

March 29, 2024
Unprompted review
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Rated 1 out of 5 stars

UPDATE

UPDATE! After months of being told they couldn’t issue a refund until my bank dispute was closed, I was then contacted and told that if I took down my bad review that they would instantly issue a refund which obviously I didn’t trust, I am now told that they will not issue a refund as it’s not their fault that my item was delivered to the wrong address. Being £140 out of pocket when it took you a while to save that money in the first place and nothing to show for it is hard. I now have UKICC and Visa themselves involved as this company has in my opinion broken laws, if nothing else they are definitely in breach of vendor/merchant contract and have stolen my money. AVOID THIS COMPANY LIKE THE PLAGUE!!!!

March 29, 2024
Unprompted review
Rated 5 out of 5 stars

They were very helpful in assisting me…

They were very helpful in assisting me with finding the correct part for my car & easy to talk to. Looking forward to the product, I have been reading & hearing good things about them…

March 27, 2024
Unprompted review
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Rated 1 out of 5 stars

Customer service is appalling

Customer service is appalling, the pull cord starter mechanism broke into pieces after starting the generator 5 times. No sensible correspondence from website, email, messenger or Amazon to resolve, can’t find a replacement part. £600 generator and no help whatsoever from this outfit

March 23, 2024
Unprompted review
Rated 4 out of 5 stars

Would have given a 5 star but they are…

Would have given a 5 star but they are a little slow on customer service. I bought a timing belt kit, the water pump was bent (shipping damage). Wrote them and sent photos, after two days had to call them about a refund. After a second set of photos they said they would give me the refund after I posted this review? I have never had to give a review to get a refund before. Well here is the review!

March 6, 2024
Unprompted review
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Rated 5 out of 5 stars

Great customer service and fast…

Great customer service and fast responsive. Products were available upon inquiring about purchasing my items!! Prices are very reasonable and I plan to buy more in the future for my other vehicles! Thank you guys for all your help!

March 1, 2024
Unprompted review

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