Mbdiningout Reviews 26

My sister bought us a £50 gift card to use anytime as my husband was having treatment and she thought it would be flexible for us. By the time he was feeling well enough to go out it was out of date by 1 week. MAB Giftcards must be making a mint by not being able to extend the UBD. Shocking. Would not recommend!!

What a waste of time the dining out cards are. Googled Nando said yes went nandos they said no. Same with Zizis
The places you can use them are cheap and nasty.

Absolutely rubbish company, card does not specify expiry date and customer care don’t care and i would say they are ignorant.
It’s clearly a means of theft and going by other review comments for the dining out company are fraudsters.
Never ever seen such bad trust pilot reviews.
Steer well clear if you wish to keep your money.

Be aware that it's a 12 month expiry period, and that date is from the date the gift card was bought, which may be different to the date it was received.
I received a card for Christmas 2022 and tried to use it 25.11.23.
It was declined and upon checking it had expired only 9 days earlier. My elderly parents had bought it in good time for Christmas, without realising it reduced the redemption period.
When I reached out and complained, M&B refused to extend, reissue or replace it
Very poor customer service

RIP OFF COMPANY. Short expiry date and very very limited where you can use them if your not in a city!! THESE CARD HAVE BEEN PAID FOR AND SHOULD NOT EXPIRE!!!!!!!!!!!

COMPLETE AND UTTER SCAM. AVOID AT ALL COSTS.
£65 DOWN THE DRAIN.

I bought a 40 dine out card. Took the money never received the email. I have emailed them 5 times to which I've had no reply. There is no contact number. I have paid for goods qnd never received them .This is fraud.

Card declined on payment even though it is showing there is a balance of £30..going by all the other comments this seems to be a common problem! How can these companies who except these cards refuse to take payment because the till won't except the card. This really does need looking into someone is making money from these worthless gift vouchers/cards

I brought £40 card to be delivered to my brothers email address for his birthday as he was going out for a large meal with friends.
He is still yet to receive this a week after paying for it.
Have emailed them 6 times with no response.
£40 lost for something we have not received at this time of year when things are already tight. And also my brother then had to pay £40 towards his own birthday meal.
Will be taking this matter up with my bank and also various social media platforms

I purchased a card for Christmas I haven't received it yet I have sent 2 emails and as yet no response absolutely terrible service I will be putting a claim in to my bank for a charge back

If I could only give 0 stars I would. Our children bought us a card for a meal out for our ruby wedding anniversary a couple of months ago. Today it was declined as payment at a restaurant and so we had to pay cash we could ill afford. The poor young server tried running it several times for us but it came back declined. We followed this up once home and could get on line. we definitely have the money on the card. I am unhappy that our children have spent money on a useless plastic card and we are £60 out of our pension money down. If you want my advise just put gift money in the cards for presents. I will never buy another gift card again and I will be letting everyone know about the problems. I feel we have been robbed!

Someone wasted their money buying me a dining out gift card as when I went to use it it was invalid. Discovered that card was only valid for 12 months.

Absolute awful service. Paid for a voucher for a friends birthday. They did not send the voucher and when I emailed them, I was just ignored. After 3 weeks and more emails to them, I have a feeble response stating voucher has been resent.

Absolutely discusting order gift card for a birthday today never arrived now had to fork out again different company .. DO NOT USE avoid

Terrible response time from customer services, no phone number to call with queries

Will not be using again

Similar to other reviews except cards dont work in restaurants and unable to refund money.
It may be deemed fraud as they take money for these cards however are unable to make any refunds as their systems are flawed as they are unable to trace issue of purchase or sums received.
One star is too good for them

Ordered a card as a Christmas present, which never arrived. My money was taken, of course. After a few emails they said that they couldn´t find a record of the payment, despite me sending them bank statements, and that they couldn´t assist me. Awful customer service.

I have ordered a gift card for my parents before Xmas - it is now 13th Jan and still no card has arrived. Money was taken straight away by this company but never sent me an email confirmation of the order (good job I snap shot the screen confirming the order so at least I have the order details) so something clearly going wrong with this company. I have filled in their enquiry form on 3 separate occasions as well as emailing them and not had a single reply.
Company still clearly active though as it still regularly posts on its social media pages so they are quite happy to take your money but not send out the gift card - avoid this con of a company

If I could give zero stars I would. Shocking customer service. I bought a dining out gift card for my parents as a Christmas present on the 17th Dec. The email voucher never arrived, despite chasing on numerous occasions prior to Christmas and after. 23 days later, after a very delayed response from customer service and many failed attempts to re-send the voucher to me, I finally received the email gift card, only for my parents to find it is blocked and cannot be used. Today I have contacted the company directors to request a refund. An absolute sham.

I bought an e-card as a Christmas present for a friend to be emailed to her on 24/12/21. It is now 30/12/21 and this has still not been delivered. However, they managed to charge my credit card on 13/12/21 - funny that! I sent them an email & am still awaiting a reply, not very hopeful. They have basically stolen my money and my friend has not received her Xmas present - NOT impressed.