Went in this morning for a replacement lock for my door and received great service from Mark Davies. He quickly identified the part I needed and checked the lock barrel to make sure it was functioning... See more
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John Scurrah, Middlesbrough branch, Our en-suite is now complete and this positive review is based on our experience with MB MB was the only estimate which was logical and easy to cross refer... See more
We needed a new lock for our upvc door - MB is always my first port of call for this type of stuff. Anyway, dopey me managed to need the full door locking mechanism as well….however, all was not lost... See more
Bathroom suite installed by professional plumber and within less than ten months the toilet and sink units started to de-laminate badly. Its an average size bathroom. Its not a wet room. Had to repl... See more
Company details
Written by the company
We are a family ran business who specialises in the door and window hardware industry to the trade. We also offer a wide range of home improvement products, from Bathroom Cladding to Waterproof Flooring.
Contact info
MB DIY, MB Court, South Bank Road, TS3 8AN, Middlesbrough, United Kingdom
- 01642 455945
- sales@mbdiy.co.uk
- www.mbdiy.co.uk
4.5
Excellent
50 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Very efficient service great delivery…
Very efficient service great delivery time will definitely use again.
September 5, 2023
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Supported by helpful staff throughout
Had material I needed in stock. Provided delivery for small fee; cheaper than me driving to collect. Resolved minor delivery issue with a personal phone call. Good natured staff throughout.
September 3, 2023
Excellent customer service
Ordered a specific grab adhesive and they sent the wrong one. So why 5 stars? Quick phonecall got me the correct adhesive sent next day but more importantly an explanation of why the error was made. And I got to keep the incorrect product. I mean, you can never have too much grab adhesive, can you? Thanks to Tom for sorting it all out.
August 31, 2023
Excellent product
Excellent product, good price and delivered promptly. Query answered same day. Excellent customer service.
August 29, 2023
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Good selection of diy materials
Friendly staff and had the right product in stock that I was looking for.
Would have gave 5 stars if the click and collect system worked property.
August 29, 2023
Slight problem with website
Slight problem with website, Chris contacted me and sorted issue over the phone. Thanks.
August 29, 2023
The service was great but we were given…
The service was great but we were given 3 items which were wrong , the windowsill was the wrong size and the 2 tubes of silicone were clear when I ordered white, I have been back with the board and it was changed but don’t have time to take the silicone back as it is holding the job up so I have gone to Screwfix
August 28, 2023
Great experience
Great experience. Items. Delivery quick too! Would use again for sure.
August 23, 2023
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The measurement was wrong for my order
The measurement was wrong for my order. They contacted me to let me know it wasn’t possible to deliver my order because of the size. I rang them and they were very helpful and explained to me again the reason why they can’t deliver my order. I remembered I put through the same order before. They told me they will find that and call me back which was months ago. They kept their word and called me back and sorted the right order and refund me the difference. They were professional, understanding, willing to help. Thank you.
August 13, 2023
Good communication via…
Good communication via telephone,helpful,polite,knowledgeable,we are happy with the product and delivery was quick and efficient,driver was also helpful and civilised,.
August 16, 2023
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Delivered quickly they sent the wrong …
Delivered quickly they sent the wrong item phone theme on a Saturday they sorted it out received on Tuesday so highly recommend and the price where good
August 16, 2023
Product was exactly as described and…
Product was exactly as described and delivery was excellent.
August 13, 2023
Ordered panels and trims several times…
Ordered panels and trims several times on line never any issues.
Very quick delivery
August 13, 2023
Item arrived badly marked and damaged
Item arrived badly marked and damaged
Although mb diy got in touch straight away and offered to immediately replace which was a lovely surprise
August 10, 2023
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Smooth ordering process fast delivery
August 8, 2023
Helpful when I spoke to them and a lot…
Helpful when I spoke to them and a lot cheaper than competitor however pricey postage
August 10, 2023
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