MCFT Reviews 3

TrustScore 3 out of 5

2.8

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Company details

Written by the company

MCFT is an independent business established for over 30 years, providing preventative maintenance and reactive repairs on commercial catering and refrigerated kitchen equipment, with teams supporting global customers in the UK, Europe, Middle East and Asia. Specialising in major corporate customers, private education and healthcare, their experienced, fully trained, local teams provide practical, cost-effective solutions. Proud to be accredited to the highest standards, multiple award-winner for in-house training, environmental, CSR and health and safety. Customers comment on our personal and tailored service and the care taken on visits, which ensure cost-effective deliveries and extend the life of valuable equipment, as well as on exemplary communication.


Contact info

2.8

Average

TrustScore 3 out of 5

3 reviews

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Rated 1 out of 5 stars

As a former employee

As a former employee, this was unfortunately one of the most challenging work experiences I’ve had.

The environment felt highly pressurised, with limited cooperation or support from management. Despite having decades of experience, I was told I “didn’t know the job,” yet very little practical guidance or hands-on training was provided.

Teamwork was largely absent. The culture seemed focused on highlighting mistakes rather than recognising consistent performance. You could complete 100 jobs correctly and on time, but if one job ran over schedule, that would be the only thing acknowledged by your team leader.

The role often felt like being self-employed while carrying the workload of three positions engineer, parts sourcing, and job scheduling without adequate support.

I joined with the expectation of proper training and team backing, but in my experience, this did not materialise. On one occasion, a scheduled training session on a unit I hadn’t worked on before was cancelled three times.

Prospective employees may wish to research thoroughly and read a range of reviews to gain a clearer picture before making a decision.

Engineers are the backbone of any service company, and greater respect and structured support for them would significantly improve the working environment.

February 23, 2026
Unprompted review
Rated 1 out of 5 stars

Serious Safety Concerns

As a former employee of MCFT, I was deeply troubled by the company’s approach to workplace safety.

During my employment, I observed inadequate safety protocols, such as technicians skipping critical equipment safety checks at multiple sites which raised doubts about MCFT's commitment to protecting workers and clients.

In 2017, McFarlane Telfer Ltd was fined for breaching safety regulations after a tragic incident at a hospital, involving a loss of life. This event, alongside my observations of technicians neglecting safety checks during maintenance, reinforced my concerns about their safety standards and had a profound impact on many.

I urge potential clients and employees to carefully review MCFT’s safety practices before engaging with them. My thoughts are with those affected by workplace accidents, and I hope MCFT takes significant steps to improve their practices.

August 7, 2024
Unprompted review
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