As a former employee
As a former employee, this was unfortunately one of the most challenging work experiences I’ve had.
The environment felt highly pressurised, with limited cooperation or support from management. Despite having decades of experience, I was told I “didn’t know the job,” yet very little practical guidance or hands-on training was provided.
Teamwork was largely absent. The culture seemed focused on highlighting mistakes rather than recognising consistent performance. You could complete 100 jobs correctly and on time, but if one job ran over schedule, that would be the only thing acknowledged by your team leader.
The role often felt like being self-employed while carrying the workload of three positions engineer, parts sourcing, and job scheduling without adequate support.
I joined with the expectation of proper training and team backing, but in my experience, this did not materialise. On one occasion, a scheduled training session on a unit I hadn’t worked on before was cancelled three times.
Prospective employees may wish to research thoroughly and read a range of reviews to gain a clearer picture before making a decision.
Engineers are the backbone of any service company, and greater respect and structured support for them would significantly improve the working environment.








