Quality of the product in my case some ovolo skirting board is excellent but more than that the customer service and delivery were outstanding. I made a mess of what i was ordering not realising th... See more
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Fantastic personal service from MDF with special mention to Vicki. Vicki, took the time to make sure my order was correct, sending samples and checking delivery’s etc. Great service and products from... See more
I have had an excellent experience with MDF store. I was looking for dado rail and mouldings for inset panelling & received lots of help from Martin who sent me samples and made some very good sugge... See more
Vicky, wow - bespoke skirting delivered today - hope that doesn't mean that business is so bad that you had nothing else to do! (LOL). Anyway, I'm impressed at you and your company's helpfulness an... See more
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Good product and communication
Good quality MDF, neatly cut and packed properly so it arrived undamaged. Good communication throughout. Recommended.
Rubbish quality, damaged goods
I wanted some food quality dado rail, I found this online company. The photos on their website looked just like what I was after. For 4 lengths plus delivery was £70.
When they arrived the product was badly damaged on the ends and was awfully flimsy and extremely poor quality. When I emailed they simply said it wasnt damaged enough for them to pay for a return, they would not give return label or courier, so I would have to return at my own expense! This would have meant I would only get half the money refunded! This was a terrible inconvenience. Customer service was rude and shocking! Do not order from this site!
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