MDP Supplies Reviews 

745
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 127 reviews, reviewers overwhelmingly had a great experience with this company. Customers constantly highlight the exceptional staff, describing them as remarkably polite, knowledgeable, and always ready to go above and beyond to assist with any purchase or request. Buyers also love the impressive selection of quality products offered at great prices alongside consistently fast and reliable delivery services. Some reviewers were not happy with certain customer support interactions, mentioning that responses felt unhelpful, dismissive, or rigid when dealing with issues. A few consumers additionally reported frustrating experiences involving damaged items upon arrival or orders going missing while in transit.

What people talk about most

Staff

Clients share positive opinions on staff, consistently praising their helpful, friendly, and knowledgeable... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting helpful and friendly staff who... See more

Product

People report positive experiences with product, noting that items are of great quality and offered at... See more

Service

Reviewers highlight positive aspects of service, expressing consistent satisfaction with the reliable and... See more

Order

Customers consistently note positive experiences with order turnaround, often highlighting remarkably fast... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent service time and time again from MDP. Never had any issues and always pleased with quality and service. I felt compelled to write a review, as today, Neil was exceptionally helpful. He w... See more

Rated 5 out of 5 stars

Ordered late on Christmas Day evening, received my confirmation of order and invoice in minutes. The text and email “ready for collection” received first thing on working day back (29th). Quick, effi... See more

Rated 5 out of 5 stars

MDP are always there to help, they are very well stocke and if any product is unavailable, in my experience, it only takes a few days to get it in. Always providing top quality products at very compe... See more

Rated 5 out of 5 stars

Excellent company and outstanding customer service!I recently made a mistake and ordered the wrong colour by accident. I contacted customer service, and within just two hours, Erin had it completely s... See more


Company details

  1. Printing Equipment and Supplies
  2. Art Supply Store
  3. Prints and Signs Store

Written by the company

Wholesale distributor of sign vinyl and supplies for sign makers & garment printers


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

745 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 75% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(745)

116 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

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Rated 5 out of 5 stars

always a pleasure, quick and helpful

Ordering is simple and quick and ready for me to pick up from store quickly. all the lads at the canvey store are really helpful and polite . i am disabled so they often help me carry stuff to my car and put up with my multiple seperate orders in 1 day where i forget and add things after lol.

my only gripe is when ordering mugs to be delivered online that the mugs came in individual boxes as there is almost always broken ones when they arrive.

February 23, 2025
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Rated 2 out of 5 stars

Quick postage but low quality

Very quick postage but quality of the wrap is ridiculous - if it stick it's 50% chance that the wrap wilt tear. After wasting an hours I throw all to the bin. If I bought drugs for that money that still will be better way to spend my money than buying these wraps, sorry not sorry

January 24, 2025
Unprompted review
MDP Supplies logo

Reply from MDP Supplies

Dabb
The issue you are describing sounds like you were applying this in a cold environment as this affects the adhesive strength and makes the wrap more brittle.

The colder it is, the less tack the adhesive has. The surface of a vehicle should ideally reach an ambient temperature of 20C before wrapping. This is relevant to all manufacturers' vehicle wrap.

The branch that processed your order have checked the roll that your order came from and the adhesive level appears fine so it doesn't sound like a manufacturing issue but if you still have some send us a piece back. We will test it for you and if a fault is identified we will refund or replace.

We wish you had contacted our customer service team when you first encountered an issue.

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Rated 5 out of 5 stars

Unbelievable service

Unbelievable service, dispatched immediately after ordering. Always a good service with very reasonable priced products. Highly recommend, have been using on & off for years.

January 29, 2025
Unprompted review

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