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2.3

Poor

TrustScore 2.5 out of 5

24 reviews

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2.3

All reviews

(24)

5 reviews in the last 12 months

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Rated 1 out of 5 stars

SCAMMERS

SCAMMERS! you've been warned! Bought a jacket, (that over 300 euros) and they won't refund me when i made i return. Don't make the same mistake i made, don't buy from them. Incredible unprofessional och unethical company. SCAMMERS to say the least.

If i could rate 0 i would!

April 21, 2026
Unprompted review
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Rated 2 out of 5 stars

The import costs from the package were…

The import costs from the package were too high.
It was 100 Euro and the product was 250 Euro. Maybe it’s also for express shipping, but this costs must be written in the order. I don’t get how such high costs are possible.
The product itself was in great condition.

January 10, 2026
Unprompted review
Rated 1 out of 5 stars

Disappointing return policy and poor…

Disappointing return policy and poor customer service.

I tried to return some clothes in-store, only to be told I could only get store credit—not a full refund—even though their website clearly states that returns are allowed within 14 days for online purchases, including in-store returns.
I had the receipt, unused clothes with all tags, all well within 14 days of purchase.

The cashier claimed the items were ineligible for refund because they were bought at a 20% discount and outside of the 24h discounted item time frame —something that was never mentioned at the time of purchase. Have you as a customer ever heard about anything equally horrendous policy befor?
This felt misleading and unfair.

To make matters worse, I was first offered a gift card for the same amount, which then turned into store credit. Either way, the money remains locked to the store, which defeats the purpose of a return.

Combining the unpleasant attitude from the cashier and with the unclear policies and poor in-store handling makes for a frustrating experience.

Would not recommend shopping here..

May 13, 2025
Unprompted review
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