Got the Medala motion pumps. Whoever designed these things needs sacking to be honest. First time ever using it - Accidentally left the electric unit attached when pouring the milk out (very e... See more
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Same as everyone else. Returned pump but kept being charged regardless. Customer support do not answer phones or emails. Had to tell bank to blacklist company.
My pump had a broken piece (my fault). I ordered through insurance but I called Medela and their customer service was amazing! I sent a receipt and they had a new one shipped within 24 hours for free!... See more
Sadly although the pump itself is ok, their customer service is shocking bad! A part of my pump is faulty and I tried to contact customer services almost 2 weeks ago and I still haven’t got a response... See more
Company details
- Medical Equipment Manufacturer
- Hospital Equipment and Supplies Store
- Medical Equipment Supplier
- Medical Technology Manufacturer
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Absolutely horrendous company.
Absolutely horrendous company.
Don't care about people's breast feeding journey at all.
I bought the medela freestyle. It broke. The sent me a new motor. Which then broke again. Asked me to return it and they would send me a new one but my supply can't wait around for all this messing around... I asked for a refund so i could return and buy a different brand which wont keep failing and it was declined.
Obviously they are not aware that breastfeeding works on a supply and demand basis and because of their failed pump I lost most of my supply and had to work extra hard to get it back. Will not use with next baby
September 20, 2017
Unprompted review
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