Have never brought anything from mediamark and regret it when it comes to explanation, returning of goods when there is a problem, they will help you found solutions especially when you have insuranc... See more
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Jett assisted me very well when I was buying an electric step at Hasselt Mediamarkt. He also helped me in the insurance and making an account on the app.
The only good thing - did not need to wait long, call was immediately connected to the customer service. I did not receive my order from 26 JUNE, neither received the money. Online form doesn't work... See more
Company replied
Original products, always have a guarantee on all of it , but u can also buy an extra one , which I find useful. You can choose between types of the guarantee. Haven’t had a bad experience with Media... See more
Company details
Written by the company
Grootste Europese keten gespecialiseerd in elektro, cd en dvd met meer dan 400 winkels
Contact info
Belgium
- www.mediamarkt.be
4.5
Excellent
20K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 93% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fast service
Fast service, the delivery driver helped me and carried my heavy package up to my house. I didn't have to do it myself!
March 7, 2026
Unprompted review
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Great experience with MediaMarkt
Great experience with MediaMarkt! The store has a very good selection of products and the staff were friendly and helpful. Everything was well organized and it was easy to find what I needed. The service was fast and professional, which made the whole shopping experience very pleasant. I would definitely recommend MediaMarkt to others.
March 7, 2026
Unprompted review
Incredible
I went to the shop first, at Opera, and I was supported by a blonde lady, she was very nice and helpful, then the delivery guys they were also very friendly and kind...I would recommend 100%
March 7, 2026
Unprompted review
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Reply from Mediamarkt BE
Hello, thank you for your message.
We are sorry to hear that your order was cancelled and that you have concerns about the refund. We understand that this situation can be frustrating.
To allow our customer service team to check your order and assist you further, we kindly ask you to contact them via the contact form on our website:
https://www.mediamarkt.be/fr/shop/contact.html
They will be able to review your case and provide more information.
Have a good day!
In time correct delivery.
February 27, 2026
Unprompted review
You can quickly choose a product
You can quickly choose a product. Availability. Different price range. Fast service at the checkout.
March 1, 2026
Unprompted review
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all is good rhe sels girl was very…
all is good rhe sels girl was very helpful and beautiful
February 25, 2026
Unprompted review
The workers are so nice and helpful
Good communication with the workers they are so patient
February 21, 2026
Unprompted review
Good collection of products and better…
Good collection of products and better service
February 21, 2026
Unprompted review
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Easy use of website
Easy use of website, to put coupons and gift cards, find your product, very fast delivery time
February 18, 2026
Unprompted review
Speedy delivery and clear instructions…
Speedy delivery and clear instructions for the process.
February 17, 2026
Unprompted review
It's an great store with great products
It's an great store with great products
February 14, 2026
Unprompted review
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Always good and friendly staff
Always good and friendly staff. Parcels always on time 🥰🥰 thank you
February 16, 2026
Unprompted review
Easy and quick
Ordering from Media Markt was easy and the delivery was very quick! They kept me updated on delivery timing throughout the day, and were 15-20 minutes within their window. Really happy with that. The product is nice, and the team set it up well. I don't speak French, so was a bit apprehensive about the delivery, but the team was understanding and polite. Would order again from MM.
February 16, 2026
Unprompted review
Brand Awareness
It has a wide range of products cheap to expensive ones. It has also the numerous branches spanning across countries
February 13, 2026
Unprompted review
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