It would have been a five star review except for the image quality issues with the two poster prints initially sent. If we would have received the same quality as we did with the replacement posters,... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Easy ordering and delivery with updates given. The print itself was very nice and as shown online. No problems - such as damage. I would have liked the print to be titled. It is a gift and would... See more
Company replied
This was the third canvas i have purchased from this company which sadly arrived marked, however ,within 1 day ,a new way was sorted and depatched and arrived looking fabulous. Excellent service as al... See more
Company replied
Excellent customer care. Items are very good quality. Turnaround time from placing order to shipping out is very quick. E mail updates are provided throughout the order process. Very helpful with quer... See more
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Company details
Written by the company
Founded in 2002, Media Storehouse is a family run supplier of wall art and prints. Our prints are on high quality archival paper with 100% money back guarantees. We believe great art should be accessible, personal and lasting. That's why we have spent over 20 years curating one of the world's most diverse collections of prints. From iconic moments in sport and history to fine art, wildlife photography and vintage travel posters We partner with leading picture libraries, archives, museums, and photographers to produce premium prints, frames, puzzles and photo gifts from professional labs in the UK, USA, Europe, and Australia. Today we work directly with picture libraries, archives, museums, and photographers around the world to bring curated photography into homes and offices.
Contact info
Unit 501, Wenta Business Centre, Colne Way, Watford, WD24 7ND, London, United Kingdom
- +44 (0) 1923 988877
- sales@mediastorehouse.com
- www.mediastorehouse.com
4.3
Excellent
296 reviews
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This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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Excellent photographic reproductions…
Excellent photographic reproductions with pin sharp detail and colour. Delivered on the day stated in purchase email confirmation and items securely packaged. So pleased with my purchase, thank you Media Storehouse.
January 27, 2026
Reply from Media Storehouse
Thank you for your wonderful feedback Ann ! We’re delighted to hear that you’re pleased with the mounted print, and that the detail, colour, and packaging met your expectations. It’s great to know your order arrived on time, and we truly appreciate your kind words and support of Media Storehouse 🙂
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Customer service is responsive
They were able to accommodate my last minute request to change the print size, and delivered a beautiful print! Thank you!
January 27, 2026
Reply from Media Storehouse
Thank you for your kind feedback! We’re delighted to hear that we could accommodate your last-minute request and that you’re happy with your poster print. We truly appreciate you taking the time to share your experience Kevin 🙂
Awful
Awful. Walked away with £200+. Lied about attempting delivery and didn't offer any alternative options. Hasn't responded to multiple contact attempts. Essential a fake front store. Do not buy from them.
February 2, 2026
Unprompted review
Reply from Media Storehouse
We want to assure you, and all our customers, that Media Storehouse is a reputable business and we never walk away with payments or provide misleading information!
In this instance the tracking records indicated that a delivery attempt was made, but unfortunately it could not be completed.
Now that a revised address has been provided via direct message, we are able to reship the order promptly and appreciate your patience and understanding as we work to resolve this.
MEDIASTOREHOUSE IS EXCELLENT LOVELY…
MEDIASTOREHOUSE IS EXCELLENT LOVELY PICS AND DISPATCH QUICK
January 26, 2026
Reply from Media Storehouse
Thank you so much for your kind words! We're thrilled to hear you continue to love the greeting cards and that our dispatch service meets your expectations. Your continued support as a valued returning customer truly means a lot to us Vicki 🙂
Reply from Media Storehouse
We’re sorry to hear your order arrived damaged John! All items are packed using standardised protective packaging and generally arrive safely; however, handling during transit is outside of our control.
As noted in our direct message, if you provide clear photo(s) of the damage, we can arrange a free replacement without requiring a return. An alternative delivery address can also be used if preferred. Please be assured that we do not 'rip off' our customers, and our team will continue to liaise directly with you to resolve this issue.
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I was so pleased with this print
I was so pleased with this print. It is a gift for Mrs Weatherill's son who described the photo as priceless. I also lived at winkfield row opposite Billy smarts and so this print reminds me of my time with the Weatherill's in 1972. Fast delivery lovely clear print.
January 5, 2026
Reply from Media Storehouse
Thank you so much for your lovely review Monica! We’re delighted to hear that the print brought back such special memories for you and that it was so well received. It’s always grat to know our prints can capture and preserve those personal connections. We really appreciate your kind words about the delivery and quality too, and we hope it continues to bring joy for years to come.
Another wonderful card and exceptional…
Another wonderful card and exceptional archive choice - with much appreciated super quick delivery. Thank you for existing and for catering to specific briefs.
January 5, 2026
Reply from Media Storehouse
Thank you for your lovely feedback Rhonagh ! We’re glad to hear that you enjoyed the cards and our archive selection. It really means a lot to us that our efforts to cater to specific briefs are appreciated, and we’re delighted the delivery was quick and hassle-free too.
The product arrived as scheduled
The product arrived as scheduled, and its quality matched the description well.
December 30, 2025
Unprompted review
Reply from Media Storehouse
Thank you for your feedback! We’re pleased to hear that your order arrived on time and met your expectations. We really appreciate you taking the time to share your experience Christopher.
No information!
I don’t know if this company is a scam? I ordered a puzzle and waited two weeks for a update. No updates and no information about the delivery. But my card has been debited. Maybe it’s because I am a scandinavian customer?
December 19, 2025
Unprompted review
Reply from Media Storehouse
We’re sorry for the delay and the lack of updates. However, we did send a direct email on 14 December explaining that we are currently experiencing a high volume of orders.
We’re pleased to confirm that your order has now been shipped, and you should have received a further email confirming this. We apologise again for the delay. Please be assured that we are a legitimate company, and international, including those to Scandinavia, may take longer during busy periods.
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Ordered the biggest canvas print and am…
Ordered the biggest canvas print and am very impressed with the quality of the frame and the actual print quality
November 25, 2025
Reply from Media Storehouse
Thank you so much for your wonderful feedback Ricky!
We’re delighted to hear that you’re impressed with both the frame and the print quality too. It’s great to know the product met your expectations 🙂
Reply from Media Storehouse
Thank you so much for your kind words Christopher! We’re delighted to hear your prints arrived safely and in perfect condition. Your support really means a lot to us 🙂
Photo is great
Photo is great, better than the the advert. Arrived so quickly. Very happy with this supplier.
November 25, 2025
Reply from Media Storehouse
Thank you so much for your kind words Timothy! It's good to hear that you’re happy with the print and that it arrived quickly. Your feedback means a lot to us, and we look forward to serving you again in the future 🙂
Reply from Media Storehouse
Your feedback really means a lot to the team and we hope you enjoy your canvas print Martyn 🙂
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Excellent quality of product with…
Excellent quality of product with excellent package and delivered on time.
November 25, 2025
Reply from Media Storehouse
Thank you so much for your excellent review and for choosing Media Storehouse.
It's lovely to hear you are pleased with the print quality, the packaging, and that your order arrived on time too
Your support is truly appreciated, and the team looks forward to helping you again in the future James 🙂
Great service!
October 27, 2025
Reply from Media Storehouse
Thank you for leaving a 5-star review Declan and for choosing Media Storehouse for your print 🙂
It would have been a five star review…
It would have been a five star review except for the image quality issues with the two poster prints initially sent. If we would have received the same quality as we did with the replacement posters, 5s all the way.
October 28, 2025
Reply from Media Storehouse
Thank you for your feedback Norm.
As explained in our direct message, each print is made to order and the final result depends on the layout option chosen at checkout, with clear previews shown before purchase. Your original prints were produced according to the selected settings, but we understand how details can be missed therefore, as a goodwill gesture, we manually adjusted the layout, added a small border, and removed the mark for your replacements. We’re pleased to hear the new prints arrived in the quality you expected.
Not at all pleased with the quality of the reproduction
Not at all pleased with the quality of the reproduction. Colors look washed out, faces are blurred and indistinct. Paper quality is good.
October 28, 2025
Reply from Media Storehouse
Our prints are produced using high-resolution files that are not edited prior to production, ensuring an accurate representation of the original artwork. The quality of some historical images can vary depending on the age and condition of the original photograph or document.
We always encourage customers to review the product description and preview images carefully before purchase to ensure the item meets requirements nevertheless we’re sorry to hear the print didn’t meet your expectations but appreciate your feedback John.
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Very easy and quick delivery
October 28, 2025
Reply from Media Storehouse
Thank you so much for your feedback! We’re delighted to hear that you found the process easy and that delivery was quick. We really appreciate you taking the time to share your experience Keith.
The item was delivered when it was…
The item was delivered when it was promised and the item was of good quality per its description
October 27, 2025
Reply from Media Storehouse
Thank you for your kind feedback! We’re very pleased to hear that your framed print order arrived on time and that the quality matched your expectations. We truly appreciate you taking the time to share your experience Darrell.
A great service
Fabulous company. Clear updates on delivery and item well packaged. My sister in law loved her framed print.
October 27, 2025
Reply from Media Storehouse
Thank you so much for your wonderful feedback! We’re thrilled to hear that your sister-in-law loved her framed print and that you were happy with the updates and packaging. We really appreciate you taking the time to share your experience Helen.
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