Medigold Health Primary Care I had an excellent experience with Medigold Health for my primary care medical. The process was smooth, professional, and well-organised. Lucy Carey, the Partner Relatio... See more
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Review summary
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What people talk about most
Reviews shaping this summary
I had the assessment call with one of the consultant. He was very professional , listen to my issue and provided some very key recommendation which seems to be helping me during this difficult time. I... See more
Company replied
Very useful occupational health consultation. When talking through the issues what I said was listened to and acknowledged the practicalities as well as the emotional impacts. Discussed and agreed key... See more
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A professional timely medical assessment via telephone. All explained from the outset. Clear questions and all relevant. The most important part was that I was actively listened to. The... See more
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Company details
Written by the company
Medigold have been helping businesses to keep their people in work, safe and well for over 25 years and we’re one of the UK’s most trusted Workplace Health providers. We focus on mitigating risk and enhancing employee wellbeing to help organisations create a safer, healthier workplace whilst empowering their employees to thrive so that they consistently deliver their best. We help over 3,500 customers look after 4.5 million employees by delivering services including absence management, employee screening, private GP, workplace adjustments, drug and alcohol testing, and mental health and neurodiversity training. But we are more than just a workplace health provider; we are pioneers in our field. Our unwavering commitment to tech innovation and nurturing future talent in OH sets us apart. By offering advanced training, peer support, and professional development, we aim to set the standard for clinical excellence and be the employer of choice in the OH industry.
Contact info
Medigold House, 1 Queensbridge, NN4 7BF, Northampton, United Kingdom
- 0330 390 3370
- enquiries@medigold-health.com
- www.medigold-health.com
4.6
Excellent
750 reviews
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Replied to 76% of negative reviews
Typically replies within 1 week
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Friendly and professional
Dawn was friendly, polite, understanding and professional and the appointment was very helpful.
March 17, 2026
Reply from Medigold Health
Thank you for taking the time to share your feedback.
We’re really pleased to hear you had a positive experience with our service. Your comments mean a lot to us.
Kind regards,
Medigold Health
Reply from Medigold Health
Thank you for taking the time to share your feedback.
We’re really pleased to hear you had a positive experience with our service. Your comments mean a lot to us.
Kind regards,
Medigold Health
She is polite and kind and gave me…
She is polite and kind and gave me reassurance and given me all information i need to know.
May 27, 2026
Reply from Medigold Health
Thank you for taking the time to share your feedback.
We’re really pleased to hear you had a positive experience with our service. Your comments mean a lot to us.
Kind regards,
Medigold Health
The member of staff made me feel…
The member of staff made me feel relaxed throughout the appointment.So it was easy and comfortable answering the questions.
April 30, 2026
Reply from Medigold Health
Thank you for taking the time to share your feedback.
We’re really pleased to hear you had a positive experience with our service. Your comments mean a lot to us.
Kind regards,
Medigold Health
Great Service
Personable, professional and very kind and helpful. Gave me a great plan and support for my return to work
March 17, 2026
Reply from Medigold Health
Thank you for taking the time to share your feedback.
We’re really pleased to hear you had a positive experience with our service. Your comments mean a lot to us.
Kind regards,
Medigold Health
It was good to have the same practioner…
It was good to have the same practioner every time and understood
April 29, 2026
Reply from Medigold Health
Thank you for taking the time to share your feedback.
We’re really pleased to hear you had a positive experience with our service. Your comments mean a lot to us.
Kind regards,
Medigold Health
The nurse listened to everything I was…
The nurse listened to everything I was telling her. She was very polite, professional and also advised me to look into where the company can help with the physio so to that I am not out of pocket.
Thank you for making me feel better.
March 4, 2026
Reply from Medigold Health
Thank you for taking the time to share your feedback.
We’re really pleased to hear you had a positive experience with our service. Your comments mean a lot to us.
Kind regards,
Medigold Health
Reply from Medigold Health
Thank you for taking the time to share your feedback.
We’re really pleased to hear you had a positive experience with our service. Your comments mean a lot to us.
Kind regards,
Medigold Health
The call was made on time
The call was made on time. The Doctor was helpful, understanding and listened.
April 27, 2026
Reply from Medigold Health
Thank you for taking the time to share your feedback.
We’re really pleased to hear you had a positive experience with our service. Your comments mean a lot to us.
Kind regards,
Medigold Health
Person was non judgemental and…
Person was non judgemental and understanding. Gave good advice, I felt supported and safe during my grieving. Person was a good listener.
March 12, 2026
Reply from Medigold Health
Thank you for taking the time to share your feedback.
We’re really pleased to hear you had a positive experience with our service. Your comments mean a lot to us.
Kind regards,
Medigold Health
Really knowledgeable when asking about…
Really knowledgeable when asking about what sort of diagnosis I was given from hospital and how I was coping with it.
March 19, 2026
Reply from Medigold Health
Thank you for taking the time to share your feedback.
We’re really pleased to hear you had a positive experience with our service. Your comments mean a lot to us.
Kind regards,
Medigold Health
Professional Occupational Health
Professional, attentative and understanding. Having recently become disabled I had become worried about being able to work. Medigold were professional and understanding of my condition allowing me to feel at ease and helping me continue with my professional journey.
April 9, 2026
Reply from Medigold Health
Thank you for your kind feedback.
We’re so glad to hear you had a positive experience. We truly appreciate you taking the time to share your thoughts.
Kind regards,
Medigold Health
Professional service
Sorry I think I know what this is about but it was so long ago it is hard to remember. Lady I dealt with very professional and listened to my needs. Happy with outcome.
February 3, 2026
Reply from Medigold Health
Thank you for your kind feedback.
We’re so glad to hear you had a positive experience. We truly appreciate you taking the time to share your thoughts.
Kind regards,
Medigold Health
Pleasant easy to talk to
April 21, 2026
Reply from Medigold Health
Thank you for taking the time to share your feedback.
We’re really pleased to hear you had a positive experience with our service. Your comments mean a lot to us.
Kind regards,
Medigold Health
Good Service
Clear and accurate advice and explanation of the rules regarding my health issues
April 30, 2026
Reply from Medigold Health
Thank you for taking the time to share your feedback.
We’re really pleased to hear you had a positive experience with our service. Your comments mean a lot to us.
Kind regards,
Medigold Health
Lady I spoke with was very kind
Lady I spoke with was very kind. She listened and was patient with me
May 15, 2026
Reply from Medigold Health
Thank you for taking the time to share your feedback.
We’re really pleased to hear you had a positive experience with our service. Your comments mean a lot to us.
Kind regards,
Medigold Health
"The clinician was very professional…My regular Occupational Health referral.
"The clinician was very professional and her written was accurate. She clearly detailed the facts about my leg knee injury and accurately listed the symptoms that affect my ability to stand, use stairs, do observations fast, travel with patients, participates in restraints. However, because the clinicians spoke very quickly, it was a bit difficult to follow at times- especially since I am currently experiencing anxiety due to my injury. While the outcome and report were good, it would be helpful if clinicians slowed down slightly during assessments to support patients who are feelings anxious or overwhelmed.
April 7, 2026
Reply from Medigold Health
Thank you for taking the time to share your feedback.
We’re really pleased to hear you had a positive experience with our service. Your comments mean a lot to us.
Kind regards,
Medigold Health
The OH consultant was nice
The OH consultant was nice, the report is never accurate to the call though. This is the second time that there were things added that weren't in the call itself.
April 3, 2026
Reply from Medigold Health
Thank you for taking the time to share your feedback.
We’re really pleased to hear you had a positive experience with our service. Your comments mean a lot to us.
Kind regards,
Medigold Health
The Clinician was very informative and supportive.
The Clinician was very informative and supportive in answering questions.
May 1, 2026
Reply from Medigold Health
Thank you for taking the time to share your feedback.
We’re really pleased to hear you had a positive experience with our service. Your comments mean a lot to us.
Kind regards,
Medigold Health
Reply from Medigold Health
Thank you for taking the time to share your feedback.
We’re really pleased to hear you had a positive experience with our service. Your comments mean a lot to us.
Kind regards,
Medigold Health
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