Medigold Health Primary Care I had an excellent experience with Medigold Health for my primary care medical. The process was smooth, professional, and well-organised. Lucy Carey, the Partner Relatio... See more
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Review summary
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Reviews shaping this summary
I had the assessment call with one of the consultant. He was very professional , listen to my issue and provided some very key recommendation which seems to be helping me during this difficult time. I... See more
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Very useful occupational health consultation. When talking through the issues what I said was listened to and acknowledged the practicalities as well as the emotional impacts. Discussed and agreed key... See more
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A professional timely medical assessment via telephone. All explained from the outset. Clear questions and all relevant. The most important part was that I was actively listened to. The... See more
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Company details
Written by the company
Medigold have been helping businesses to keep their people in work, safe and well for over 25 years and we’re one of the UK’s most trusted Workplace Health providers. We focus on mitigating risk and enhancing employee wellbeing to help organisations create a safer, healthier workplace whilst empowering their employees to thrive so that they consistently deliver their best. We help over 3,500 customers look after 4.5 million employees by delivering services including absence management, employee screening, private GP, workplace adjustments, drug and alcohol testing, and mental health and neurodiversity training. But we are more than just a workplace health provider; we are pioneers in our field. Our unwavering commitment to tech innovation and nurturing future talent in OH sets us apart. By offering advanced training, peer support, and professional development, we aim to set the standard for clinical excellence and be the employer of choice in the OH industry.
Contact info
Medigold House, 1 Queensbridge, NN4 7BF, Northampton, United Kingdom
- 0330 390 3370
- enquiries@medigold-health.com
- www.medigold-health.com
4.6
Excellent
750 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 76% of negative reviews
Typically replies within 1 week
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On time and an in depth assessment
On time and an in depth assessment. The report was sent to me as requested. The OH assessor was empathetic and showed compassion.
February 25, 2026
Reply from Medigold Health
Thank you for taking the time to share your feedback.
We’re really pleased to hear you had a positive experience with our service. Your comments mean a lot to us.
Kind regards,
Medigold Health
Good company.
The phone call I had was clear in all aspects and I was explained things.The report was very quick.
June 1, 2026
Reply from Medigold Health
Thank you for taking the time to share your feedback.
We’re really pleased to hear you had a positive experience with our service. Your comments mean a lot to us.
Kind regards,
Medigold Health
I did a review after my appointment in February
I did a review after my appointment in February.
February 9, 2026
Reply from Medigold Health
Thank you for taking the time to share your feedback.
We’re really pleased to hear you had a positive experience with our service. Your comments mean a lot to us.
Kind regards,
Medigold Health
I was made to feel welcome by the staff…
I was made to feel welcome by the staff and doctor.
May 1, 2026
Reply from Medigold Health
Thank you for taking the time to share your feedback.
We’re really pleased to hear you had a positive experience with our service. Your comments mean a lot to us.
Kind regards,
Medigold Health
Graham Dove who interviewed me was…
Graham Dove who interviewed me was excellent, he asked me everything that I wanted to be asked, gave me excellent advice, and answered my questions immediately, he also sent me his report within hours of finishing the appointment
April 20, 2026
Reply from Medigold Health
Thank you for taking the time to share your feedback.
We’re really pleased to hear you had a positive experience with our service. Your comments mean a lot to us.
Kind regards,
Medigold Health
Reply from Medigold Health
Thank you for taking the time to share your feedback.
We’re really pleased to hear you had a positive experience with our service. Your comments mean a lot to us.
Kind regards,
Medigold Health
very friendly service
January 26, 2026
Reply from Medigold Health
Thank you for taking the time to share your feedback.
We’re really pleased to hear you had a positive experience with our service. Your comments mean a lot to us.
Kind regards,
Medigold Health
Reply from Medigold Health
Thank you for taking the time to share your feedback.
We’re really pleased to hear you had a positive experience with our service. Your comments mean a lot to us.
Kind regards,
Medigold Health
Reply from Medigold Health
Thank you for taking the time to share your feedback.
We’re really pleased to hear you had a positive experience with our service. Your comments mean a lot to us.
Kind regards,
Medigold Health
Hi I have not had an appointment with…
Hi I have not had an appointment with you I am waiting for an appointment to come through off you if you could kindly raise this it would be much appreciated thanks
May 6, 2026
Reply from Medigold Health
Thank you for your feedback.
We understand you’re currently waiting for your appointment and appreciate you bringing this to our attention. If you would like us to look into this further, please contact our Customer Services team at customer.support@medigold-health.com.
Kind regards,
Medigold Health
Reply from Medigold Health
Thank you for taking the time to share your feedback.
We’re really pleased to hear you had a positive experience with our service. Your comments mean a lot to us.
Kind regards,
Medigold Health
I didnt feel the structure of the…
I didnt feel the structure of the questions was catered mor for my employer rather than my actual needs and issues.
April 29, 2026
Reply from Medigold Health
Thank you for your feedback.
We understand from your comments that the assessment didn’t feel fully centred around your needs. We appreciate you sharing this, as it helps us continue to review and improve how we approach consultations.
Kind regards,
Medigold Health
The nurse was very helpful and took her…
The nurse was very helpful and took her time to explain everything
April 7, 2026
Reply from Medigold Health
Thank you for taking the time to share your feedback.
We’re really pleased to hear you had a positive experience with our service. Your comments mean a lot to us.
Kind regards,
Medigold Health
Was over the telephone However would…
Was over the telephone However would preferred face to face
I have already provided feed back some weeks ago.!
April 21, 2026
Reply from Medigold Health
Thank you for taking the time to share your feedback.
Your comments mean a lot to us.
Kind regards,
Medigold Health
Reply from Medigold Health
Thank you for taking the time to share your feedback.
We’re really pleased to hear you had a positive experience with our service. Your comments mean a lot to us.
Kind regards,
Medigold Health
Reply from Medigold Health
Thank you for taking the time to share your feedback.
We’re really pleased to hear you had a positive experience with our service. Your comments mean a lot to us.
Kind regards,
Medigold Health
Professional and empathy
They were very thorough and sympathetic during my interview, made me feel comfortable during the interview, I am ex military and at the end of the interview he mentioned he would like to thank me for my service , which made me feel worth while
June 7, 2025
Reply from Medigold Health
Thank you for your feedback, Sean.
We’re really pleased to hear that you felt comfortable and supported during your appointment. It’s great to know the clinician’s approach made a positive difference, and we truly appreciate your kind words.
Kind regards,
Medigold Health
Excellent from start to finish
A professional timely medical assessment via telephone.
All explained from the outset.
Clear questions and all relevant.
The most important part was that I was actively listened to.
The clinician was highly knowledgeable and a credit to the organisation.
Thank you.
February 11, 2026
Reply from Medigold Health
Thank you for your feedback, Saddaff.
We’re really pleased to hear you had such a positive experience from start to finish. It’s great to know you felt listened to and found the assessment clear and informative. Your kind words mean a lot to us.
Kind regards,
Medigold Health
Reply from Medigold Health
Thank you for your feedback.
We’re really glad to hear you found our team friendly — it’s lovely to know you had a positive experience.
Kind regards,
Medigold Health
The therapist was absolutely amazing…
The therapist was absolutely amazing she listened and she really couldn’t have been any nicer. She put me at ease and it really was a pleasure I couldn’t have asked for any more of her.
April 23, 2026
Reply from Medigold Health
Thank you for your feedback, Karen.
We’re really pleased to hear you felt so supported and at ease during your appointment. It’s wonderful to know the experience made such a positive impression.
Kind regards,
Medigold Health
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