I ordered medical supplies from MedOnTheGo.com and got them (so far, so good). Their selection is decent, and they ship across the U.S. However — it’s not perfect. Their average rating is only a... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Initial order was incorrect. We called Shiva and he was quick to send us the correct order at the same cost as the original order. No problem. Next he was to send us a Return Authorization for the ori... See more
Edited review: I've ordered from them twice, and each time, I receive my packages, but they aren't good about providing tracking information in a timely manner or returning customer emails or phone... See more
Company replied
So my husband has been trained to access my port at home, and we can get most of my supplies through the home medical supply company, except for sterile surgical Gloves that will fit him. We've been... See more
Company details
Written by the company
* A+ Rating on BBB * Verisign Trusted Vendor * McAfee Secure Site
Contact info
United States
- www.medonthego.com
3.7
Average
1K reviews
Replied to 11% of negative reviews
Typically replies within 24 hours
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See how their reviews and ratings are sourced, scored, and moderated.
Nothing has been shipped and I have not…
Nothing has been shipped and I have not received a response to my e-mail inquiry about the hold up.
January 8, 2025
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Delivered on time
Delivered on time, no problems. Only note is that a shipping notification would be appreciated.
Recommend.
January 7, 2025
Reply from MedOnTheGo
Thank you very much for your review! We hope to continue improving our services and sending you tracking information as soon as we can! We hope you have a great week ahead!
Took over 2 weeks to receive my order
Took over 2 weeks to receive my order. Did a guest checkout and never received tracking, though they email me spam ads just fine. Wasted buy as I bought locally instead as I couldn't wait.
December 22, 2024
Still has not shipped after 4 days
Still has not shipped after 4 days. Might as well use Amazon.
January 4, 2025
Always have what I need for a…
Always have what I need for a reasonable price. Shipping is always fast and packaging is top notch.
January 3, 2025
Reply from MedOnTheGo
Thank you very much for your review! We are glad that you are satisfied with our shipping and packaging. We strive to meet your medical needs at affordable prices. We hope you have a great week ahead!
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No delivery of syringes
January 2, 2025
We never received the bags
December 30, 2024
Product is okay… I wish the catheters…were a little stiffer
Product is okay… I wish the catheters are a little more stiffer. I’m unable to go on line otherwise I just call and get fast. I have been searching for this product… thanks so much
December 24, 2024
Reply from MedOnTheGo
Thank you very much for your review. We are glad you were able to receive your product. We would have loved for you to be satisfied with the quality of the product as well. Please let us know if we can help you in any way in the future. We hope you have a great week ahead!
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If you enjoy paying a premium for…
If you enjoy paying a premium for faster shipping, receiving little to no updates on your order, and waiting over a week for any customer service response, this is the company for you!
December 28, 2024
The website was easy to navigate and…
The website was easy to navigate and the product selection was great. The delivery was on time and the prices were very good. Customer service was very helpful as well.
December 23, 2024
Reply from MedOnTheGo
Thank you for your review. We are glad that you received your product on time. We hope to meet your medical needs each time you shop with us.
After 9 days they cancelled my order…
After 9 days they cancelled my order and returned my payment. If you can’t supply the item when I ordered it , Don’t take the order.
December 21, 2024
Reply from MedOnTheGo
Thank you for your business. We are glad you received your product on time! We hope you come back again for any medical needs you may have.
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Meds on the
Sunny was a pleasure to work with and although there was a hiccup Sunny was able to resolve it immediately and the product was received...thanks again, Vicki
December 19, 2024
Reply from MedOnTheGo
Thank you Vicki! We are happy we were able to resolve your situation for you in a timely manner. We hope you continue to reach out to us for your medical needs Hope you have a wonderful 2025.
Reply from MedOnTheGo
Thank you for your business. We are happy that you received your product on time.
The company canceled my order and that…
The company canceled my order and that is very bad because for these tools, some people are waiting and at this time that we die soon because you
December 18, 2024
Reply from MedOnTheGo
We are glad that you chose us for your medical supplies. Thank you for your business!
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Always can trust a quick and friendly…
Always can trust a quick and friendly return call to my request and rapid delivery. I am very pleased and can count on your company to fulfill my orders
December 17, 2024
Reply from MedOnTheGo
Thank you for being a repeat customer. We are deeply grateful for your business. Please let us know if we can help you with any of your medical needs in the future.
Reply from MedOnTheGo
Thank you for your review! We are glad that you found our website easy to navigate!
Reply from MedOnTheGo
Thank you for appreciating our customer service. We are grateful for your business!
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