Easy to order. Only thing was took a little longer than I expected for delivery but that was Royal Mail being rubbish and failing to redirect delivery even though they acknowledged it, took an extra 3... See more
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Company details
Information provided by various external sources
Medscope is a supplier of quality medical equipment to medical and healthcare practitioners such as hospitals, GP surgeries, clinics, nursing homes, care homes as well as prisons, schools, emergency services and local authorities. Blood Pressure Monitors, Spirometer, SAD Lightbox, Doctors Bags, Diagnostic Equipment, Clemente Clark, A & D Instruments, X-Ray viewer, Stethoscope, Medical Fridge, Clothing, Clogs & Body Fat Monitor are some of the quality products offered by us at reasonable prices.
Contact info
United Kingdom
- sales@medscope.co.uk
- www.medscope.co.uk
4.4
Excellent
377 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Not yet received item
Not yet received item, yet they are asking for a review. Bizarre.
February 26, 2021
Reply from Medscope
Thanks for the review and apologies for the delays.
We have struggled to keep up with demand for a couple of different brands over the last two weeks or so and we are reviewing the amount we hold in stock to avoid this in future.
Our team will be reaching out to offer alternative products where appropriate.
Best regards
Phil Stears
Manager
Medscope Ltd
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No stock but didn’t tell me for days for an item I needed quickly
February 26, 2021
Reply from Medscope
Hi jack,
Please accept my apologies we have struggled to keep up with demand for these products and I'm really sorry you have been affected negatively.
Best regards
Phil Stears
Manager
Medscope Ltd
Reply from Medscope
Hi Jacquie,
I am sorry for the trouble. I believe my colleague has been in contact with you about this to inform you about your order.
Many thanks,
The Medscope Team
Fast delivery and exact goods
Fast delivery
Scope exactly as described and working well.
happy customer.
regards
Mike.
February 22, 2021
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Express delivery
Express delivery, hardly express - still waiting for delivery after five days.
Update: After 2 weeks and despite having contacted them twice I am still waiting for a refund !
Update: After promising a refund after canceling the order they now tell me it will be in stock and they will send it today. No longer need it so have had to contact credit card company and raise a dispute. My advice - Don't deal with this company, they are incompetent
February 22, 2021
Reply from Medscope
Hi Graham,
You're right, we dropped the ball on this one.
Our stock was wrong - you shouldn't have been able to request Express delivery as we didn't have the items available.
As you mentioned we have got them now but we're too late for your deadline.
Please accept my apologies.
Best regards
Phil Stears
Manager
Medscope Ltd
OUTSTANDING SERVICE!!!
February 21, 2021
Very quick and efficient delivery thank…
Very quick and efficient delivery thank you Mediscope!! 🙂
February 16, 2021
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Excellent customer service and quality items
Excellent customer support!
I had ordered an item and opted for collection from store. Within a day I received a call notifying that my item is ready for collection.
Later I realised that they don't have weekend collection option and due to work I cannot go and collect during weekdays. I emailed the sales team and they were very understanding and quickly responded to my query. As a goodwill gesture they arranged a free home delivery for me!!Thanks Medscope, that was great help!
February 15, 2021
Ordered a simple stethoscope for…
Ordered a simple stethoscope for reasonable price, to be told sold out of all colours.
They did refund straight away.
February 12, 2021
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Good service
Good service, arrived in a couple of days, and notified in advance of delivery.
February 11, 2021
CUFF RE BLOOD PRESSURE MONITOR
NEXT DAY DELIVERY OF ITEM AS DESCRIBED, EXCELLENT PERFORMANCE, PORDUCT AS DESCRIBED
February 11, 2021
Disappointing
Disappointing. Why not put out of stock on the web instead of falsely leading people to believe that when an order is placed it will come through.
I ordered a a gift for a colleague who is leaving but if it doesn’t arrive in time I’ll have to print off the picture and give her an iou.
Very disappointing
February 11, 2021
Reply from Medscope
Hi Philippa,
Thanks for the feedback. We are in the process of working through all our products to show a delivery estimate and an indication of whether in stock or not.
This is just part of a number of planned upgrades to our site and I'm sorry we let you down in this case.
Best regards
Phil Stears
Manager
Medscope Ltd
be ordering again when my stock needs it
delivery was fast and good price of product
February 10, 2021
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Great prices, and superfast delivery
Great prices, far more competitive than anyone else. Superfast delivery with DPD, well packaged items, will definitely buy from Medscope again
February 10, 2021
Great customer service
Product was exactly as described and best of all I asked for them to change delivery method and address after I placed the order and they managed to sort it for me and get the product delivered on time.
February 9, 2021
Quick delivery
Quick delivery. Item as advertised. My only annoyance is that the advertised price omits VAT.
February 7, 2021
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