Meezan Bank Limited Reviews 

They charge extra

Wow. Didn't realise how bad this bank is.
Been with bank for a while where do I start.
Staff can't speak English (For Overseas Customers), Lake City Branch made sexiest comments, taken money from your account without authorisation for dubious "charges". No Complaints process. I'm dealing with my 4th incompetent RN

Subject: Urgent: Unresolved $50 Withdrawal Issue and Unprofessional Customer Support Experience

Dear Meezan Bank Customer Service,

I am writing to formally raise a complaint regarding an unresolved transaction and the unacceptable customer service I have experienced in the process.

On [14/06/2025], I withdrew $50 from my Payoneer account to my Meezan Bank account. However, I did not receive the funds on that day. I immediately contacted Payoneer to confirm whether the transaction was successful from their end, and they verified that the $50 had indeed been sent to my Meezan Bank account.

On the same day, I registered a complaint with Meezan Bank regarding the non-receipt of the funds in PKR. I was advised to wait 15 business days for a resolution. However, after 30 days, I received a message stating that my complaint had been closed — without any explanation or resolution.

Following this, I called your helpline again to inquire about the matter. The representative informed me that no $50 transaction had been received on your end. I was extremely disappointed not only by the lack of resolution but also by the unprofessional and disrespectful tone in which the representative spoke. Despite waiting a full month, I received the same dismissive message again, claiming no $50 was received.

This experience has left me extremely dissatisfied with Meezan Bank’s handling of my issue and the quality of customer support. I request that this matter be escalated immediately, and a proper investigation be conducted to trace the missing $50 transaction. Additionally, I would like to formally register my negative feedback regarding the behavior of the helpline representative.

Please acknowledge this email and provide an update on the steps being taken to resolve this issue.

Sincerely,

Email: husnainsipra077
Contact Number:+923225499233

I paid my electricity bill through the Meezan Bank application. The transaction was completed successfully, and the amount was deducted from my account. However, K-Electric has no record of the payment, which resulted in a penalty of approximately PKR 50,000.

The helpline service was completely unhelpful. Over the course of a month, I waited 7 days each time only to be told by different operators that my complaint had not been confirmed. This has caused me immense frustration and financial loss.

This has been the most disappointing customer service experience I have ever encountered. I feel deeply let down and consider this a fraudulent and irresponsible practice by the bank.

Dunia ka ganda tareen bank he ye, intihai ghatya amla he intihai ghatya rules hen, in logo ko fraud list me hona chahye aur ye bank chla rhy hen buht bura experience rha he is bank k sath, payment send ki ko 5 din ho gay hen na beneficiary ko ja rhi na mere account me show ho rhi, ye kis tra ka method he ? Pagal log hen ye, Pakistan me inko Nab aur supreme court me ghaseetna chahye

A Slow response in executing justice, against a fraud seller & still no feedback/reponse?

Overall have to say Meezan bank is useless!

One of the worse Bank you can find in Pakistan, once you open a account they will charge you debit card after first deposit then then will keep deducting for the same debit card every year but this time they have charged me twice in single year for sms charges and debit card, I have been using HBL, UBL banks for years and they haven't deduct a single penny for years , stay aways from meezan bank

I’m completely done with Meezan Bank Limited

I’ve been facing non-stop issues with this bank for months. I used to keep all my money with Meezan, but after repeated problems with cards and transactions, I opened an account with another bank. Still, I continued using Meezan occasionally, thinking maybe the issues were just temporary. That assumption was clearly wrong.

Just today, I made a transfer of PKR 85,000 via Easypaisa at Bakra Mandi. The amount was deducted from my account, but the seller never received it. Easypaisa support informed me that it was a limit issue on the receiving end and the amount would be reversed. But when I contacted Meezan Bank support, the representative told me, “I can’t confirm anything — it may or may not be reversed in 24 hours.” That is not an acceptable answer, especially when that kind of payment with sellers is involved.

I asked to speak to a supervisor. The agent kept me on hold for over an hour and a half and never transferred the call. This is the level of support Meezan Bank offers — completely useless and unprofessional.

And this isn’t the only recent issue. A few weeks ago, I made a donation through the account. The transaction was successful, but I received the confirmation message six days later. To make matters worse, the transaction name was wrong. I couldn’t recognize it and assumed it was unauthorized.

I called support to get clarification. Instead of helping, the agent kept repeating, “It’s an e-commerce transaction,” over and over — as if I’m too stupid to understand that. I wasn’t asking for the definition of an e-commerce transaction; I was asking for details to confirm where it came from. He refused to provide anything useful. Eventually, he said he’d arrange a callback from a supervisor. That never happened either.

I ended up figuring it out myself after two weeks — it was my donation, but listed under a completely different name. This kind of delayed notification and incorrect labeling is completely irresponsible and dangerous, especially when dealing with sensitive financial activity.

And let’s not forget — the last time my Platinum card was renewed, I experienced unauthorized transactions (those were reversed). I later found out from Facebook groups and forums that this was happening to many Meezan Bank customers, and it was due to a data leak. So now not only is their service unreliable, but their customer data security is also in question.

What’s the point of having a Platinum card if I can’t rely on the bank for accurate transactions, timely notifications, or even basic customer support? How am I supposed to trust that my money is safe when Meezan Bank can’t even handle a transaction properly or tell me where my money is?

I’ve been patient for months. I’ve given feedback. I’ve tried to resolve things the right way. But Meezan Bank continues to ignore its customers, and the service just keeps getting worse.

I’m sharing this because people need to be aware of how bad it’s gotten. If you’re relying on Meezan Bank, you might want to think twice.

Let me be clear — I’m not posting this because I want a solution, or an apology, or anything else from Meezan Bank. I don’t expect anything from them anymore.

I'm done with this bank for good. I’ve already started using another bank, and not coming back.

It is the worst bank in Pakistan they don't provide good services even it doesn't have good debit system 👎

The worst bank in Pakistan.

After emailing the bank relationship manager and receiving no reply, I then emailed the complaints team on three occasions and filled out the online complaints form. One month after, I got a reply asking me to contact the bank relationship manager! (who didn't even bother responding to my original email).

Stay away from this so called bank who are terrible when it comes to customer service.

I've been banking with Meezan Bank for the past 5 years, and I can confidently say it's been an outstanding experience from day one. Their commitment to Shariah-compliant banking gives me full trust and peace of mind, knowing my finances are handled ethically and transparently.

Over the years, I've found their customer service to be consistently professional, respectful, and helpful. Whether visiting a branch, calling their helpline, or using the mobile app, I've always received prompt and courteous support.

Their digital banking services have improved greatly over time—fast, secure, and easy to use. It’s clear Meezan Bank invests in innovation without compromising their Islamic values.

After 5 years, I can truly say Meezan Bank is reliable, trustworthy, and one of the best choices for anyone seeking modern Islamic banking.

⭐️⭐️⭐️⭐️⭐️

Waste of time

Useless bank. Tbey are not even one star worthy. I opened an account online. After a month of opening of my account still unable to login. I contact the bank 4 times already. I am done with it now. Untrusted people working in thus bank.

I send money from usa and they return it for no reason and I call customer service they pick up phone and didn't wanna talk to me **** shame shame

Too much poor services in branch 0268. I have submitted a bike case in January 5. Bank says within 5 to 7 working days bike financing will be approve or reject but now 15 April 2025 still no any response on it. When I visited the branch for many times bank representatives says there no response or call on helpline they have said you need to visit the branch where you submitted application. They are playing with the customers. Very very poor services they don't deserve even a single star.

Worst Experience

it’s one of the worst. Their service is extremely poor and unnecessarily slow. It’s been over two weeks since they locked my account, and while other banks have already resolved similar issues for their customers, this bank still hasn’t taken any action.

I even emailed them, but received no response at all. I’ve submitted two requests already, but still nothing has been done. It’s clear they don’t take their customers seriously.

Based on my experience, I wouldn’t recommend anyone to open an account with this bank. They’re unresponsive, careless, and their customer service is extremely disappointing.

𝖳𝗁𝖾𝗒 𝗐𝗂𝗇 𝗍𝗁𝖾 𝗐𝗈𝗋𝗌𝗍 𝖼𝗈𝗌𝗍𝗎𝗆𝖾𝗋 𝗌𝖾𝗋𝗏𝗂𝖼𝖾 𝗉𝗋𝗂𝗓𝖾 𝗐𝗂𝗍𝗁𝗈𝗎𝗍 𝖺𝗇𝗒 𝖼𝗈𝗆𝗉𝖾𝗍𝗂𝗍𝗂𝗈𝗇.
𝖳𝗁𝖾𝗒’𝗅𝗅 𝗄𝖾𝖾𝗉 𝗒𝗈𝗎 𝗐𝖺𝗂𝗍𝗂𝗇𝗀 𝖿𝗈𝗋 𝖺𝗇 𝗁𝗈𝗎𝗋 𝗍𝗁𝖾𝗇 𝗀𝗈 𝗅𝗂𝗄𝖾, 𝗌𝗈𝗋𝗋𝗒 𝖼𝖺𝗇’𝗍 𝗁𝖾𝗅𝗉 𝗒𝗈𝗎😂 𝖨 𝖿𝗂𝗅𝖾𝖽 𝗆𝗒 𝗏𝖾𝗋𝖽𝗂𝖼𝗍 𝗍𝗈 𝗍𝗁𝖾 𝗇𝖺𝗆𝖾 𝗈𝗇 𝗆𝗒 𝗉𝗋𝗈𝖿𝗂𝗅𝖾 𝖺𝗇𝖽 𝖨 𝗐𝖺𝗌 𝖺𝗌𝗌𝗂𝗌𝗍𝖾𝖽 𝗐𝗂𝗍𝗁 𝗆𝗒 𝗋𝖾𝖿𝗎𝗇𝖽