After withdrawing multiple times, I requested a bigger withdraw (around 3k USDC) and they froze and closed my account, sending me an email stating I breached their TOS. I literally did nothing wr... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
My father introduced me to ths website, claiming it was the easiest way to bet with crypto. While I did find the account setup simple, I got confused about the different daily missions. Once I figured... See more
Company replied
The website looks polished, but I found the high minimum deposit for certain tokens a bit off-putting. I tried the free demo modes first, which was helpful in learning the ropes, but I wish the deposi... See more
Company replied
It's a solid platform overall. The live casino section is well-stocked with Pragmatic Play tables, which I enjoy. However, I've had a couple of instances where the live stream froze at a crucial momen... See more
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Company details
Written by the company
Mega Dice redefines online gaming, blending the thrill of traditional casino games and sports betting with the speed, transparency, and security of cryptocurrency and a rewarding experience. Designed for the modern player, we offer a futuristic, high-energy experience where competition, community, and rewards come together. We celebrate big wins and reward sharers, turning every victory into a moment worth showcasing. Our platform is built for those who crave competition, featuring leaderboards, missions, and high-stakes challenges that keep players engaged and pushing for the top. But the real game-changer? Our rewards. From industry-leading cashbacks on our native $DICE token to exclusive perks that enhance your gaming experience, we offer more than just bonuses - we deliver real value. If you’re looking for the ultimate crypto-powered gaming experience, Mega Dice is where the action happens.
Contact info
187 Anexartisias, 3041, Limassol , Cyprus
- complaints@megadice.com
- www.megadice.com
Breach of guidelines
Just stay away
Just stay away, got limited after 3 days WITH ALL MY BETS LOST, and they're not paying my $273 balance inside. Joke site. But glad they acted so quick on limiting, otherwise I'll be mad if I had a good amount on my balance.
October 14, 2025
Unprompted review
Reply from Mega Dice Casino
Hello there,
Thank you for reaching out and for sharing your experience with us. We’re sorry to hear that your time with our platform did not meet your expectations and that your account limitation has caused concern.
At Mega Dice, we are committed to maintaining a safe and compliant gaming environment for all users. Account restrictions may occasionally occur if unusual activity or policy breaches are detected, in accordance with our Terms and Conditions. We understand how disappointing this can feel and sincerely apologize if the process or communication around this situation caused frustration.
To assist you further and review your case in detail, we kindly ask that you contact our dedicated support team at complaints@megadice.com
— this will allow us to verify your account and ensure the situation is properly addressed.
We appreciate your understanding and hope to resolve this matter promptly.
Best regards,
Mega Dice Complaints
Fun games, frustrating KYC process
The platform itself is great. Lots of games, nice design. But the verification process to withdraw my winnings was a headache. They asked for documents I didn't have readily available, and it took three back-and-forths with support over two days to get approved. Once I was, the money came fast. But that initial barrier was a real buzzkill.
September 10, 2025
Unprompted review
Reply from Mega Dice Casino
Hello there,
Thank you for taking the time to share your feedback. We’re glad to hear that you enjoyed our platform and game selection, though we sincerely apologize for the inconvenience caused during the verification process.
At Mega Dice, player safety and regulatory compliance are top priorities, which is why our verification procedures can sometimes require additional documentation. We understand this may cause delays, and we appreciate your patience and cooperation throughout the process.
We’re pleased to know that once approved, your withdrawal was processed quickly, and we’ll continue working to make the entire experience smoother for our players in the future.
If you ever need further assistance, please don’t hesitate to reach out to us at complaints@megadice.com.
Best regards,
Mega Dice Complaints
Scam casino
Scam casino, I tried to withdraw my balance and was asked for kyc verification which I sent, after approval they cancelled my account for no reason and refused to pay out my money
October 2, 2025
Unprompted review
Reply from Mega Dice Casino
Hello there,
Thank you for reaching out and for bringing this matter to our attention. We sincerely apologize for the frustration and disappointment caused by your withdrawal experience and the closure of your account.
Please note that all player accounts are subject to verification under our Terms and Conditions, and in certain cases, an account may be closed following compliance review if irregularities or breaches are detected. However, we understand how upsetting it must feel to have your account closed after successfully completing verification, and we apologize for any confusion this process may have caused.
To assist you further, we kindly ask that you email our dedicated support team at complaints@megadice.com
— this will allow us to carefully review your case and ensure it is escalated for a swift and transparent resolution.
We eagerly await your response.
Best regards,
Mega Dice Complaints
Dear Mega Dice Support,
Dear Mega Dice Support,
I am writing to you once again, but this time I want to speak from my heart.
I recently lost €28,000 on your platform. This was everything I had to support my wife and our baby. Right now I have no money left for food, rent or even basic needs. I made a terrible mistake, and I feel completely broken and full of regret.
I am not asking to gamble again. I am begging you for help. Please, if there is any way you can refund even part of my losses as a gesture of goodwill, it would literally make the difference between my family surviving or not.
I have closed my account and I am seeking help so this never happens again. I am truly desperate and would be grateful for any compassion you can show.
Thank you for taking the time to read this and for any support you may be able to offer.
Sincerely,
Kibbeling010101
Update:
Dear Mega Dice Support,
I am writing again because I am in a desperate situation. I lost €28,000 on your platform, which was all the money I had for my family, including my wife and baby. I now have nothing left to survive, and I am completely devastated.
I noticed that your platform does not have any deposit limits or responsible gambling controls in place. In the European Union, online gambling operators are required to offer tools like deposit limits and self-exclusion options to protect players. Why does Mega Dice not follow these basic protections?
I am not asking to gamble again. I am only asking for help. Please, if there is any way to refund even part of my losses, it would make the difference between my family surviving or not.
I am sincerely asking you to show compassion and review my case personally. I have already closed my account to ensure this never happens again, and I am fully committed to responsible behavior.
Thank you for taking the time to read this message and for any help you can provide.
Sincerely,
Kibbeling010101
September 27, 2025
Unprompted review
Reply from Mega Dice Casino
Hello there,
Thank you for reaching out and for bringing this matter to our attention. We’re truly sorry to hear that your experience with our platform did not meet your expectations.
At Mega Dice, we are fully committed to transparency and fairness. Our Return to Player (RTP) percentages are configured in line with industry regulations and established standards. We understand that gambling can sometimes feel frustrating, which is why we actively promote responsible gaming. Our platform is designed to provide entertainment, and we encourage all players to set personal limits and play mindfully.
Please note that we are unable to provide refunds for funds already used in gameplay.
If you ever have any questions or need further assistance in the future, please don’t hesitate to reach out to us. We’re here to ensure you have the best possible experience when playing with us.
Best regards,
Mega Dice Complaints
This casino is horrible
This casino is horrible, dont play on it.
They just block my account when i withdrawl...scam!!!
Be careful!!!
September 2, 2025
Unprompted review
Reply from Mega Dice Casino
Hello there,
Thank you for reaching out and for bringing this matter to our attention. We sincerely apologize for the frustration and disappointment caused by your account being blocked when attempting a withdrawal.
We understand how upsetting it must feel to encounter such a situation, especially when expecting to receive your winnings. Please note that account closures only occur as a result of breaching our Terms and Conditions. That said, we regret if our communication did not provide you with enough clarity regarding the reason for this action.
To assist you further, we kindly ask that you email our dedicated support team at complaints@megadice.com
– this will allow us to carefully review your case and provide you with a clear explanation.
We eagerly await your response.
Best regards,
Mega Dice Complaints
Got hit by kyc after making 50$ on my…
Got hit by kyc after making 50$ on my 120$ deposit, if I wanted to gamble at a regulated casino I wouldnt use a crypto casino, by closing my account I requested my withdrawal which is 50$ over what I deposited (Withdrawal is possible when you close your account as of clause 9.1. in t&c - they just chose to ignore it and still require kyc). I have lost 40$ on slots, then subsequently hit a coinflip on a 1 (ONE) sportsbet which hit. That does not trigger any reasonable kyc limits, yet they hold my money hostage and refuse to even return the initial deposit after I told them I'm willing to forfeit anything over that.
All that for 120$.
September 23, 2025
Unprompted review
Reply from Mega Dice Casino
Hello there,
Thank you for reaching out and for sharing your detailed experience with us. We sincerely apologize for the frustration and disappointment caused by the KYC process and the handling of your withdrawal request.
We understand how upsetting it must feel to complete a small win and then be asked for verification before being able to withdraw. Please note, however, that Know Your Customer (KYC) checks are a mandatory compliance requirement and may be triggered at any stage, regardless of the amount involved. These procedures are in place to ensure the security of all transactions and to comply with regulatory obligations.
That said, we regret if our communication did not make this clear and if the process has caused you unnecessary frustration.
To assist you further, we kindly ask that you email our dedicated support team at complaints@megadice.com
– this will allow us to carefully review your case, including the details regarding your deposit, winnings, and account closure request.
We eagerly await your response.
Best regards,
Mega Dice Complaints
NEVER ENDING VERIFICATION. SCAM for 1700 USD
I registered on the MegaDice website at the end of July and placed bets on sports. When my account balance reached $1,700, they blocked my ability to withdraw funds and asked me to complete verification. I completed it the same day. Then they requested address verification. I sent them my bank statement, but they rejected it and asked for another document. I sent a different bank statement, which they also rejected, demanding a utility bill instead. I provided a gas bill, but they didn’t accept it either. I sent another gas bill—same result. Then I sent an electricity bill, and guess what? THEY REJECTED IT TOO! That’s 5 documents in a row they refused to accept! Yesterday, the option to upload verification files disappeared from their website entirely.
This site is a SCAM! They’re making a fool out of me and stalling for reasons I can’t understand. Beware, people—this is a complete SCAM!!
Update
Today is September 11, 2025. I posted my review on September 8, and on the same day, MegaDice responded, asking me to send them an email about my situation. I had already sent them an email on Saturday, September 6, and STILL NO RESPONSE! They’re just pretending to take action.
Regarding verification, it’s the same old excuses—they keep asking me to send a new bill.
September 8, 2025
Unprompted review
Reply from Mega Dice Casino
Hello there,
Thank you for reaching out and for bringing this serious concern to our attention. We sincerely apologize for the frustration and distress caused by the repeated rejection of your verification documents and the withdrawal delays you have faced.
We understand how upsetting it must be to complete the requested verification steps multiple times, only to have your documents rejected and then lose access to the upload option entirely. Please accept our apologies for this experience — it does not reflect the standard of fairness or transparency we strive to provide. That said, our platform uses an automated verification system that reviews documents and provides an acceptance or rejection result within seconds. We recognize, however, that we should have communicated more clearly the specific reasons for each rejection, and we apologize for not doing so.
To assist you further, we kindly ask that you email our dedicated support team at complaints@megadice.com
- this will allow us to better understand what exact issue you faced when playing with our casino.
We eagerly await your response.
Best regards,
Mega Dice Complaints
The casino refuses to pay out big…
The casino refuses to pay out big winners or NFT credit winnings. They block and mute anyone who says anything critical in the group
September 2, 2025
Unprompted review
Reply from Mega Dice Casino
Hello there,
Thank you for reaching out and for bringing this serious concern to our attention. We sincerely apologize for the frustration and disappointment caused by your experience with payouts and communication.
We understand how upsetting it must be to feel silenced when raising valid concerns and to believe your winnings have not been honored. Please accept our apologies for the distress this has caused — it is certainly not the type of experience we want for our players.
To assist you further, we kindly ask that you email our dedicated support team at complaints@megadice.com
- this will allow us to better understand what exact issue you faced when playing with our casino.
We eagerly await your response.
Best regards,
Mega Dice Complaints
Scam,biggest
August 29, 2025
Unprompted review
Reply from Mega Dice Casino
Hello there,
Thank you for reaching out and for sharing your feedback. We are truly sorry to hear that you feel this way about your experience with us.
Please accept our sincere apologies if your time with our casino has left you with such a negative impression. We take accusations of unfair treatment very seriously, and we regret that your expectations were not met.
To assist you further, we kindly ask that you email our dedicated support team at complaints@megadice.com
– this will allow us to better understand what exact issue you faced when playing with our casino.
We eagerly await your response.
Best regards,
Mega Dice Complaints
Thieves
Thieves! I deposited 500USDT, made an extra 350, and then I tried to withdraw my funds.
After I verified my account and my proof of address, they just closed my account and confiscated all my funds without any explanation!
Shameful company, they will simply take your money and not say anything about it!
Unless they reply soon and we resolve this, I plan on suing. If anyone else wants to start a case against them, let me know.
Avoid this company at all costs!
August 27, 2025
Unprompted review
Reply from Mega Dice Casino
Hello there,
Thank you for reaching out and for bringing this matter to our attention. We are very sorry to hear about the closure of your account and the loss of your funds after completing verification.
Please accept our sincere apologies for the distress and frustration this situation has caused. We fully understand how concerning it is to feel that your deposits and winnings have not been handled fairly, and we regret that your experience has left you with such dissatisfaction.
To assist you further, we kindly ask that you email our dedicated support team at complaints@megadice.com
– this will allow us to better understand what exact issue you faced when playing with our casino.
We eagerly await your response.
Best regards,
Mega Dice Complaints
Another scammer that doesn't pay.
Don't fall for these 5 star feedbacks which are all fakes. All accounts that gave them 5 star have only 1 giving feedback which is for megadice lol.
My first day experience with them was awful. Definitely another piece of shit company that hide itself behind exuces not to pay you.
I did deposit a small amount of $35 then made it around $80 and ofcourse they declined me not to withdraw it. I'm pissed off and close their account. They did to me for $80 so imagine what they will do to u if you place bigger bets.
Definitely not recommended STAY AWAY FROM THIS PIECE OF SHIT SCAMMER
August 14, 2025
Unprompted review
Reply from Mega Dice Casino
Hello there,
Thank you for sharing your feedback. We’re sorry to hear about your negative first impression and the frustration you experienced with your withdrawal request.
At Mega Dice, we take all concerns seriously and aim to ensure every player’s transactions are handled in line with our Terms & Conditions and regulatory obligations. Withdrawal requests can sometimes be declined if they don’t meet specific verification requirements, but we understand how disappointing this can be when it isn’t fully explained.
We’d like to review your case in detail and provide you with a clear explanation. Please contact us directly at complaints@megadice.com with your registered account details so our team can investigate and work toward a fair resolution.
Best regards,
Mega Dice Complaints
Rogue casino
This casino is rogue and operates illegally in The Netherlands. When you find out and complaint about it asking them for a refund since I was unaware of this they come with excuses and refer to wrong articles in their T&C.
Stay far away from this rogue casino, as many Curacao based casinos they only take money from the players but don't payout at all.
July 26, 2025
Unprompted review
Reply from Mega Dice Casino
Hello there,
Thank you for reaching out and for bringing this matter to our attention. We’re sorry to hear that your experience with our platform did not meet your expectations.
At Mega Dice, we recognize the importance of regulatory transparency and compliance with regional restrictions. We regret to inform you that, due to regulatory limitations, our platform is not authorized for use within the Netherlands. This is clearly outlined in the Terms and Conditions available on our site. While account registration may technically occur from a restricted region, our systems are designed to detect and block access where necessary. It is ultimately the responsibility of the player to ensure that participation is permitted in their jurisdiction.
If you ever have any questions or need assistance in the future, please feel free to reach out to us. We’re here to ensure you always have a fantastic time when playing with us.
Best Regards,
Mega Dice Complaints
Megadice close my account
I only have 1000 usdt in megadice then after i submitted ID then i can't submit a POA so i message customer service, then after few minutes i received an email says that they close my account and void funds, scam website,
They reply then i email them back but still no reply or clarification why they closed my account, they can't disclose the issue to me? To someone who owns the account, why? lol
July 21, 2025
Unprompted review
Reply from Mega Dice Casino
Hello there,
Thank you for reaching out, and we’re genuinely sorry to hear about your experience.
At Mega Dice, we are committed to maintaining the highest standards of compliance and player security. In some cases, account closures can occur if verification requirements are not completed or if there is a breach of our Terms and Conditions. That said, we understand how concerning it is to have your funds voided without clarity.
We would greatly appreciate the opportunity to review your case further. Please contact us at complaints@megadice.com with your registered email address and any relevant details. Our team will investigate the matter thoroughly and provide a full explanation.
Best Regards,
Mega Dice Complaints
SCAM dont try to use this.
This Megadice Casino is totally scam. please be aware dont try to use this. they only want you to deposit but they are not allowing to withdraw.
July 19, 2025
Unprompted review
Reply from Mega Dice Casino
Hello there,
Thank you for your feedback, and we're sorry to hear about your experience.
At Mega Dice, we take all withdrawal concerns seriously. While we understand your frustration, please know that we are committed to processing payouts fairly and in accordance with our terms and regulatory obligations.
If you’ve encountered issues with a specific withdrawal, we’d appreciate the opportunity to investigate further. Please reach out to us at complaints@megadice.com with your registered email and any relevant details, and we’ll gladly review your case.
Best Regards,
Mega Dice Complaints
SCAM ALERT!!!!!!!!!!!!!!!
SCAM ALERT!!!!!!!!!!!!!!!
Is there any one can help me to report this site. Megadice closed my account without any reason and there's 1760usdt balance and half of it is deposit. I try to contact the customer service and ask the reason but they don't reply. Please help me
July 15, 2025
Unprompted review
Reply from Mega Dice Casino
Hello there,
Thank you for reaching out, and we're truly sorry to hear about your experience.
We understand how upsetting it is to have your account closed unexpectedly, especially with a significant balance remaining. Please know that account closures are never taken lightly and are only carried out following internal reviews in line with our terms and regulatory obligations.
We sincerely apologise if you’ve not received a response from our support team — that’s not the level of service we aim to provide. We’d like to investigate your case urgently. Please send your registered account details and any relevant documentation to complaints@megadice.com, and we will escalate this for immediate review.
We appreciate your patience and hope to resolve this matter as quickly and fairly as possible.
Best Regards,
Mega Dice Complaints
avoid this place
1. I won ~50 euro on sportbets, when I tried to withdraw they asked for KYC. Even they advertised themself as NO KYC casino
2. the proof of address verification takes more than 2 days, even they says: they check it within 24 hour.
3. They limited my bets to 0.7-0.9 euro, on all events. I placed total 7 bet at my life
AVOID this place!
Update: they disabled my account after I posted this feedback and they stolen all my ~110$ balance
July 9, 2025
Unprompted review
Reply from Mega Dice Casino
Hello there,
Thank you for your feedback, and we're sorry to hear about your experience.
While Mega Dice aims to offer a seamless and user-friendly experience with minimal verification, we are also committed to upholding the integrity of our platform. To comply with standard regulatory requirements, we are obligated to carry out KYC checks in certain situations — particularly during withdrawal requests or when triggered by internal security protocols. We understand this may be unexpected for some users, but these measures are essential to maintain a safe and compliant environment for all players.
As for the betting limits, these are occasionally applied based on internal risk checks, but we understand how disappointing it is to encounter restrictions after only a few wagers. Your feedback will be shared with the relevant team to ensure a better experience for all players.
If you ever have any questions or need assistance with anything in the future, please don't hesitate to reach out to us. We're here to ensure you have a fantastic time when playing with us.
Best Regards,
Mega Dice Complaints
Horrible treatment and total disrespect for paying customers
**edit - Megadice's response to my review below should be ignored. it's just a typical PR performance of disingenous empathy which is not backed by any actions. I emailed them as requested and theyve replied to me, reinforcing their previous actions and are now going further and lying saying that issuing me the funds would go against their terms, which it would not as their terms simply provides them the option to void winnings in.my circumstance, and given the notification i received on the website initially its very clear they do not HAVE to void my winnings. they are choosing to do so because they do not want to pay me what i won fairly. they refuse to hash this out through a formal complaints process publicly because of how itll make them look. do not play at mega dice**
I have been a loyal player, having deposited thousands of dollars at Megadice over the past couple years. However, i've had an inc
reasing amount of troubling incidents with them, the most significant last month when I was rewarded some free spins and managed to make it through the wagering requirements only to have the entire amount confiscated because i had exceed the maximum bet for three spins. I would accept fault here except after i had made these bets, i received a notification from the site warning me I had done so and advising me to reduce my wager in order to not have winnings confiscated. I complied and completed the rest of the wagering (the majority of the bets and winnings) under the maximum bet. By betting under the max bet I won approximately 2,000 euros. However once the wagering requirements were down i went to check with support to confirm i could now make a withdrawal, and next thing i go when i go to proces it, my account balance is now at zero. They confiscated all my winnings from my account - 2,600 euro worth! The warning was just for fun I guess. They completely dont acknowledge it when i bring it up to them and give me the same response over and over unwilling to discuss the events that occured - so insulting and infantilizing. They didnt have the dignity to keep their word, even after I quickly corrected my mistake and won using compliant bets.
Even worse, that same week I was denied the Dice cash back which is supposed to be 15% of all losses, even though i had a significant loss.... because they said I had a week of profits. The only way I would have had a profitable week is if i was able to keep my free spin winnings... but i didnt. I left with zero in my balance. So they take my winnings that theym first said i'd be able to keep, and then when its convenient to pretend they didnt take them, they ignore the fact that they did and deny giving me my cashback I am owed.
And customer support has zero remorse for the situation! I've filed a complaint on Casino Guru and so far they havent responded. Meanwhile, they could correct this easily. Cashhback would be such a small amount for them to spend, yet they wont even consider it. Its feel completely punitive and as though they have absolutely zero gratitude for my consistent play over the past few years.
It is such a slap in the face to be treated this way. I urge you to play at other crypto casinos... there are other options where the casinos actually treat their players with respect and you get your winnings fair and square.
June 16, 2025
Unprompted review
Reply from Mega Dice Casino
Hello there,
Thank you for taking the time to share your detailed experience.
We are genuinely sorry to hear about the disappointment and frustration you’ve encountered. As a valued, long-term player, you absolutely deserve to feel heard and respected. We understand how disheartening it must be to have your winnings confiscated, especially after you received a warning, promptly adjusted your betting, and continued to play within the rules.
We would really like the opportunity to escalate your case for a thorough internal review. If you haven’t already, please contact us directly at complaints@megadice.com with your account details and the full timeline of events, so we can ensure this is properly investigated by the right team.
Thank you again for bringing this to our attention and for your loyalty over the years. We sincerely hope we can find a fair resolution.
Best regards,
Mega Dice Complaints
Absolutely pathetic site
Absolutely pathetic site. Entices players from prohibited countries, take there money then refuses withdrawal. Absolute criminals. Also they ignore your emails to the complaints department, will reply on trustpilot so it looks like they care, yet just a generic ai generated response. Oh and the other reviews are fake, you can literally see the generic message they all post. Stay away.
July 1, 2025
Unprompted review
Reply from Mega Dice Casino
Hello there,
Thank you for taking the time to share your concerns.
We’re genuinely sorry to hear about your experience and the frustration you’ve described. Please allow us to clarify that Mega Dice strictly follows our terms and conditions, including country restrictions, and we have measures in place to prevent registration from prohibited regions. However, if you believe an account was incorrectly allowed and then later restricted, we would like the chance to fully review this for you.
We also want to address your point regarding communication. It’s never our intention to ignore player emails. We strive to provide consistent and meaningful responses across all channels, including Trustpilot, and we take all complaints seriously.
If you’re open to it, please contact us again at complaints@megadice.com with your account details so we can properly investigate your case and ensure you receive a direct and thorough response.
Thank you again for bringing this to our attention.
Best Regards,
Mega Dice Complaints
I never liked playing here
I never liked playing here, but I had nothing bad to say about Mega Dice. They would always send me free spins in an email every so often. They gave me 15 free spins on The Doghouse and won $10. Played a different slot and won and had $40. Bought the bonus spins for $40 at the .40 cent wager lost $20. Bought bonus spins at .20 wager for the remaining $20 I had left. Hit for over $500. Tried to make a withdrawal after reaching 40x rollover It was taking forever to process . Over 2 hours I cancelled then tried again same problem. I canceled it again and continued to play. Went down to $98 did a withdrawal call it the day. Today withdrawal was denied and put back into my account. So I played and got it up to $300. Went support and asked why my last withdrawal was denied was told sometimes that happens go ahead and try it again. Did a withdrawal for $150 after 5 min still not approved so I stepped away and came back 15 min later to find denied withdrawal and remaining balance gone.Support tells me I made a wager over $5 during the 40x roll over so I breached terms. If this was the case why was the funds given back to me 3 times after tring to make a withdrawal and denied after they reveiwed it. Why did support not tell me this when I ask what the problem was with my last withdrawal. Just told me to try again and there should be no problems. I waste a day and half playing on this site thinking I was going to get some money. Just the way they handled the situation I think was wrong. I won $10 with a 40x roll over and can't make a $5 or over bet. Is this even a over $5 wager. I bought 10 spins at $40 =$4 per spin and $20= 2 per spin. I just feel they were making things up as they go to not pay out the winnings
July 3, 2025
Unprompted review
Reply from Mega Dice Casino
Hello there,
Thank you for sharing your experience in such detail.
We are genuinely sorry to hear about the frustration you’ve encountered. We understand how disappointing it must feel to spend significant time playing, believing you were following the rules, only to later have your withdrawal denied without clear and timely communication.
We’d like to offer you the opportunity to escalate this matter directly to our complaints team for a more detailed investigation. Please reach out to us at complaints@megadice.com with your account details, so we can take a closer look and ensure your case is handled with the attention it deserves.
Thank you again for bringing this to our attention. Your feedback is invaluable in helping us improve how we support our players.
Best Regards,
Mega Dice Complaints
The site’s Telegram Casino is clever
The site’s Telegram Casino is clever, yet when my cell signal dipped to 3G the bot lagged and repeated commands twice, causing double wagers. Support refunded the duplicates after reviewing logs, but a connection-loss warning inside Telegram would add peace of mind.
May 14, 2025
Unprompted review
Reply from Mega Dice Casino
Hello there,
Thank you so much for taking the time to leave us a review. Your feedback is truly appreciated and very encouraging as we continue striving to provide the best possible service for our players.
We also appreciate your suggestion and will certainly take your opinion into consideration as we work on improving the overall experience for everyone on our platform.
If you ever have any questions or need assistance in the future, please feel free to reach out to us. We’re here to ensure you always have a fantastic time when playing with us.
Best Regards,
Mega Dice Complaints
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