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Rated 5 out of 5 stars

What a difference the Manuka Baby Butter moisturiser made to my legs, compared to regular lotion! My skin stays hydrated for longer and the dry,scaly cracks have disappeared after a few weeks of conti... See more

Rated 5 out of 5 stars

I love all the products Melvory have to offer!! Been using their products for years now. It all started with their hemp seed butter cream for my son with ezcema which helped him so much which gave me... See more

Rated 5 out of 5 stars

I visited the warehouse store today and was greeted by one of the lovely staff who was very friendly and helpful. It’s nice to have good customer service and i love the fact that I’m supporting a loc... See more

Rated 1 out of 5 stars

Purchased the probiotic face cream in July and quite liked it for its moisturising quality. However, by mid October it started to smell really off and rancid like it was rotten. Some days it would hav... See more

Company replied

4.4

Excellent

TrustScore 4.5 out of 5

34 reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

I visited the warehouse store today and…enjoyed my experience

I visited the warehouse store today and was greeted by one of the lovely staff who was very friendly and helpful. It’s nice to have good customer service and i love the fact that I’m supporting a local business right here in Salisbury!
One thing I can suggest, it would make it easier for customers to find your shop if you had a sign on the road entrance as it’s not clear exactly where you’re located.

March 25, 2026
Unprompted review
Rated 5 out of 5 stars

Face cream products

I love Melvory products especially the Aloe Vera face cream, Super Berry Face Oil and Hyaluronic hyperboose serum. My friends always ask me what face products I use that keep my face always looking so smooth and radiant.

March 24, 2026
Unprompted review
Rated 5 out of 5 stars

Massively improved my skin!

Super fast shipping. Quality products at a very reasonable price point! I especially love their peach melt balm for the start of my double cleanse. And also their bb cream is a true staple for me. I also use their three serums. My skin health (and knowledge!) has improved so much since using Melvory. Beautiful company. Really warm and friendly customer service support too.

March 23, 2026
Unprompted review
Rated 5 out of 5 stars

Sensitive skin friendly

I have extremely dry and temperamental skin. It’s very sensitive and I struggle to find products I can use that don’t cause irritation and stinging. I tried melvory about 4 months ago and so far it’s one of the only skincare brands I can use that does not cause any irritation what so ever! I’ve tried about 8 products now and thoroughly enjoy every one. I would definitely recommend!

March 23, 2026
Unprompted review
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Rated 5 out of 5 stars

Seriously obsessed with my Melvory…

Seriously obsessed with my Melvory products. I have sensitive skin and prone to seborrheic dermatitis. The Mandarin & chamomile shampoo calmed my itchy scalp in 2 days. Another favourite is their Radiance body oil which I always apply after showering day and night because it's so lightweight!

February 4, 2026
Unprompted review
Rated 5 out of 5 stars

What a difference!

What a difference the Manuka Baby Butter moisturiser made to my legs, compared to regular lotion! My skin stays hydrated for longer and the dry,scaly cracks have disappeared after a few weeks of continued use. The dewy drop serums are super hydrating on my face. I feel really refreshed after applying them. Quality products!

March 20, 2026
Unprompted review
Rated 5 out of 5 stars

Lovely products and the service has…

Lovely products and the service has been amazing, I contacted the company through their website for some skincare advice and the lady I dealt with was amazing and offered so much advice. Then within 48 hours my order had arrive on my doorstep. 🙌

March 23, 2026
Unprompted review
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Rated 5 out of 5 stars

Best products at the best price!

I love all the products Melvory have to offer!! Been using their products for years now. It all started with their hemp seed butter cream for my son with ezcema which helped him so much which gave me the confidence trying their range of skincare as well as cosmetics. Among a few of my favourites are the collagen mask, super Berry face oil and their new range of the hyperbolic serum. The mineral powder foundation is a must have for natural looking make-up! My face is looking all radiant and natural all thanks to Melvory!!

March 18, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing products, made with love!

Amazing products. We use it for our baby’s eczema prone skin and it’s the only product that was sensitive enough to use since she was a newborn until now! I have been recommending Melvory to all my friends and family. It’s worth every cent!

March 22, 2026
Unprompted review
Rated 5 out of 5 stars

Great for kids with sensitive skin

Good products for kids with sensitive skin, allergies and eczema. We've tried many products and have been pleased to have found a skincare brand that doesn't irritate our kids' skin. The products are natural and have use by dates however we often finish the bottles before the due date. The team are responsive to questions and are able to provide recommendations on products that may/may not be suitable.

March 22, 2026
Unprompted review
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Rated 5 out of 5 stars

Miracle cure to your skin problems

Hi I'm David, a faithful n regular user of Melvory skin care products. I have been using these products for several years now and I find them very suitable and hv helped to solve my skin problems.

March 8, 2026
Unprompted review
Rated 5 out of 5 stars

Go for Melvory skincare

Melvory skincare is really fantastic. The hempseed butter has healed my grandson’s eczema. I also use the raspberry handcream for the dry and cracked skin on my hands. Now my hands are soft and supple. I won’t go for any other brands. Their customer service is also very fast and efficient.

February 28, 2026
Unprompted review
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Rated 1 out of 5 stars

Spent my over $220 +it was spend over…

Spent my over $220 +it was spend over $180 to recieve free gift. Put on an additional discount code which brought my total to $195. Free gift was never recieved even though it remained in my cart until after payment. When I messaged Melvory they said you cant add a discount and have a free gift which is not what it said on the website it was spend over $180. Ive just looked on their website and they have 15% off and the free gift when you spend over $220 which is a double discount.
Be very careful of sneaky promotions from this company!

December 16, 2025
Unprompted review
melvory.com logo

Reply from melvory.com

Thanks for sharing your feedback, we’re sorry for the confusion regarding your order. We completely understand how frustrating it can be when promotions don’t work as expected.

To clarify, free gift promotions and discount codes cannot be combined, which is why the free gift wasn’t added when a discount code was applied. We do have a dedicated Free Gift page on our website that outlines the terms and conditions for every promotion, and these details are also included in our order confirmation emails to ensure transparency.

We appreciate your feedback and are always looking for ways to make our promotions clearer. If you’d like, please reach out to info@melvory.com, and we’ll be happy to review your order and assist further.

Rated 1 out of 5 stars

Rotting smell after a few months

Purchased the probiotic face cream in July and quite liked it for its moisturising quality. However, by mid October it started to smell really off and rancid like it was rotten. Some days it would have brown clear liquid floating at the top. Didn’t want to be putting potentially rotting stuff on my face so I Contacted customer service and their response was to use creams within 6 months of opening (which was within date for my cream) and if it gets contaminated or smells funny, to replace it. Interesting response given one jar is $48! I had used barely one third of the jar..

October 15, 2025
Unprompted review
melvory.com logo

Reply from melvory.com

Thank you for sharing your experience, we’re genuinely sorry to hear about the issues you encountered with your Probiotic Face Cream. Your feedback is important to us, and we take product quality seriously.

Our creams are formulated with active natural ingredients and probiotics, which can be sensitive to storage conditions such as temperature and light. While our products are designed to remain stable for their intended shelf life, we understand how concerning any unusual odor or separation can be.

We also aim to make it right: any product that appears contaminated or develops an off smell should be replaced. We encourage customers to reach out immediately so we can resolve it , including providing a replacement. Please contact us directly at info@melvory.com so we can discuss a solution and assist you further.

Thank you again for your feedback, and we appreciate the opportunity to make this right.

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