Memory Foam Warehouse Reviews 

2,442
TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 101 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the high quality and comfort of the mattresses and toppers, noting they provide excellent support and lead to better sleep. Many people appreciate the competitive and fair pricing, finding the products to be excellent value for money. Reviewers also highlight the efficient service, with helpful staff and generally fast delivery, often arriving as expected or even ahead of schedule. However, some customers also noted issues with delivery, including incorrect or delayed dates and poor communication regarding delivery times. A few other people experienced problems with products arriving damaged or receiving an incorrect mattress, sometimes requiring a replacement. There were also occasional mentions of mattresses not meeting expected firmness or quality after some use.

What people talk about most

Product

Clients share positive opinions on product, with many reviewers expressing delight and satisfaction with... See more

Delivery service

Consumers find delivery service to be ambiguous, with many reviewers praising fast delivery, good... See more

Quality

People report positive experiences with quality, with many reviewers praising the high quality of mattresses,... See more

Service

Reviewers mention positive feedback about service, with many describing it as great, amazing, and excellent.... See more

Price

Users describe positive interactions with price, consistently finding good and affordable prices for quality... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I am very pleased with the single and double mattresses purchased. Took a little longer to deliver than expected. Double mattress, although well packaged, had a large mark on the corner of the mattr... See more

Company replied

Rated 5 out of 5 stars

We wanted a memory foam topper for our king size bed. Our daughter had previously purchased one from Memory Foam Warehouse and recommended them to us. There is good product choice & information online... See more

Company replied

Rated 5 out of 5 stars

Following purchase of King size bed Topper from you 12years ago we decided to update one of our single beds with your 4inch Topper. This came as promised on time, as yet this has not been used but wi... See more

Company replied

Rated 5 out of 5 stars

Product: Seaqual 20cm Eco mattress exactly as described. I 1st experienced this product during a Haven holiday park stay, had such an amazing sleep I took note of the mattress brand & sourced it onl... See more

Company replied


Company details

  1. Bedroom Furniture Store
  2. Bed Shop
  3. Mattress Store

Written by the company

The money-saving mattress store. Our memory foam mattresses, pillows, beds and memory foam toppers come in a range of prices, styles and comfort levels to suit everyone!

200 Nights Sleep Trial and Free Delivery

200 Nights Sleep Trial and Free Delivery on orders over £99 on selected products

200 Nights Sleep Trial and Free Delivery on orders over £99 on selected products
Free delivery on orders over £99 with 3-5 day delivery and 200 nights sleep trial on selected mattresses.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(2,442)

98 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

This company is fantastic they keep you…

This company is fantastic they keep you updated every step of the way.
The delivery was excellent and was on time.
Ordering was easy, I didn't have any problems so no need to contact the company for anything, thank you for making this a pleasure.

March 25, 2025
Memory Foam Warehouse logo

Reply from Memory Foam Warehouse

Many thanks for taking the time to leave such a positive review. We hope you enjoy many comfortable nights sleep. Kind Regards MFW Customer Service

Rated 4 out of 5 stars

Delivery and service was excellent

Delivery and service was excellent - picture a little dubious - 3 x memory foam mattresses did not expand to anywhere near the size shown in the pictures

March 23, 2025
Memory Foam Warehouse logo

Reply from Memory Foam Warehouse

Many thanks for your review. If you have any concerns at all that the mattresses are not as described on our website, please email photos illustrating the depth of the mattresses confirming the date when unpacked to customerservice@memoryfoamwarehouse.co.uk and we will look into this and respond without delay. Kind regards, MFW Customer Services

Rated 5 out of 5 stars

Lovely comfy mattress

Lovely comfy mattress & delivery was really fast. Delivery driver was also very helpful

March 19, 2025
Memory Foam Warehouse logo

Reply from Memory Foam Warehouse

Many thanks for taking the time to leave such a positive review. We hope you enjoy many comfortable nights sleep. Kind Regards MFW Customer Service

Rated 5 out of 5 stars

Super pleased

Very happy with my mattress topper. It's super comfy. A little firm at first but give it a week or two and it's luxury!

February 26, 2025
Memory Foam Warehouse logo

Reply from Memory Foam Warehouse

Many thanks for taking the time to leave such a positive response. We hope you enjoy many comfortable nights sleep. Kind Regards MFW Customer Service

Rated 5 out of 5 stars

Delivery was on time

Delivery was on time, I like the 200 night trial .

February 21, 2025
Memory Foam Warehouse logo

Reply from Memory Foam Warehouse

Many thanks for taking the time to leave such a positive response. We hope you enjoy many comfortable nights sleep. Kind Regards MFW Customer Service

Rated 5 out of 5 stars

Memory foam mattress

great customer service and quality mattress, my last one lasted 15 years!
keeps me cool but cosy, cant get the children out of the bed!

March 5, 2025
Memory Foam Warehouse logo

Reply from Memory Foam Warehouse

Many thanks for taking the time to leave such a positive response. We hope you enjoy many comfortable nights sleep. Kind Regards MFW Customer Service

Rated 5 out of 5 stars

Great mattress for our motorhome

Great mattress for our motorhome - not too bulky but deep enough to hide the lumps and bumps of our sleeping arrangement

March 1, 2025
Memory Foam Warehouse logo

Reply from Memory Foam Warehouse

Many thanks for taking the time to leave such a positive response. We hope you enjoy many comfortable nights sleep. Kind Regards MFW Customer Service

Rated 5 out of 5 stars

Definitely a win.

Ordered for my maid who sleeps on a low wooden bed. She's been having back pain. The new mattress was good price. It arrived really fast. It fixed the back pain and she is really comfortable. Definitely a win.

February 16, 2025
Memory Foam Warehouse logo

Reply from Memory Foam Warehouse

Many thanks for taking the time to leave such a positive response. We hope many comfortable nights sleep are enjoyed. Kind Regards MFW Customer Service

Rated 5 out of 5 stars

Excellent Mattress

Mattress is great and exactly as described on website. Delivery was very fast and Mattress was well packaged.
Only issue was Mattress smell as it took 2 weeks of airing it for it to dissipate.

February 12, 2025
Memory Foam Warehouse logo

Reply from Memory Foam Warehouse

Many thanks for taking the time to leave such a positive response. We hope you enjoy many comfortable nights sleep. Kind Regards MFW Customer Service

Rated 4 out of 5 stars

The mattress was good quality

The mattress was good quality. Sleeping well. The only problem I found was that it had a peculiar smell at first. This dissipated after a couple of weeks.

February 11, 2025
Memory Foam Warehouse logo

Reply from Memory Foam Warehouse

Many thanks for taking the time to leave such a positive response. We hope you enjoy many comfortable nights sleep. Kind Regards MFW Customer Service

Rated 5 out of 5 stars

Fantastic mattress!

Easy website to navigate, delivery was quicker than expected and the quality of mattress for the price is amazing! Absolutely brilliant value and service.

February 10, 2025
Memory Foam Warehouse logo

Reply from Memory Foam Warehouse

Many thanks for taking the time to leave such a positive response. We hope you enjoy many comfortable nights sleep. Kind Regards MFW Customer Service

Rated 5 out of 5 stars

New affordable mattress to help reduce my back pain.

I neededa new mattressand it was delivered on the second workind day after the order was placed.
The mattressitself has greatly helped reduce my back pain.

February 23, 2025
Memory Foam Warehouse logo

Reply from Memory Foam Warehouse

Many thanks for taking the time to leave such a positive response. We hope you enjoy many comfortable nights sleep. Kind Regards MFW Customer Service

Rated 4 out of 5 stars

Product arrived in good condition and…

Product arrived in good condition and on time. Really pleased with the night's sleep I'm getting. The only reason I haven't given it a 5 star rating is that I wasn't notified when it was arriving as promised. I'm retired and was in so it didn't make too much difference.

February 18, 2025
Memory Foam Warehouse logo

Reply from Memory Foam Warehouse

Many thanks for taking the time to leave such a positive response. We hope you enjoy many comfortable nights sleep. We will pass your comments on to out delivery partner, although this isn't the usual service given by them. Kind Regards MFW Customer Service

Rated 5 out of 5 stars

Always a pleasure using these guys

Always a pleasure using these guys. They deliver within one to two days, quality is fantastic and amazing value for money. Long may they continue.

February 18, 2025
Memory Foam Warehouse logo

Reply from Memory Foam Warehouse

Many thanks for taking the time to leave such a positive response. We hope you enjoy many comfortable nights sleep. Kind Regards MFW Customer Service

Rated 5 out of 5 stars

Quick delivery

Quick delivery. Very comfortable. Love it.

January 31, 2025
Memory Foam Warehouse logo

Reply from Memory Foam Warehouse

Many thanks for taking the time to leave such a positive response. We hope you enjoy many comfortable nights sleep. Kind Regards MFW Customer Service

Rated 5 out of 5 stars

From purchase to delivery was a few…

From purchase to delivery was a few days and the mattress is quality.

February 11, 2025
Memory Foam Warehouse logo

Reply from Memory Foam Warehouse

Many thanks for taking the time to leave such a positive response. We hope you enjoy many comfortable nights sleep. Kind Regards MFW Customer Service

Rated 5 out of 5 stars

3 Matresses.

I ordered a standard double mattress and 2 bespoke mattresses.
The customer service over the phone was excellent, calls were followed up.
The mattresses arrive in a matter of days and are excellent.
I will be ordering 2 more bespoke mattresses in the next few days.

February 10, 2025
Memory Foam Warehouse logo

Reply from Memory Foam Warehouse

Many thanks for taking the time to leave such a positive response. We hope you enjoy many comfortable nights sleep. Kind Regards MFW Customer Service

Rated 3 out of 5 stars

Thickness is important

Think l need a thicker mattress as the one l bought is 15cm and l had a 25cm thickness.
Still good value for the money but doesn’t quite suit me.

February 2, 2025
Memory Foam Warehouse logo

Reply from Memory Foam Warehouse

Hi Suzanne, as discussed this model is supplied with the reassurance of the 200-night sleep trial that can be used if the mattresses have been removed from the original packaging. I hope you can use this to swap the mattress from one more suitable. Kind regards, MFW Customer Service

Rated 4 out of 5 stars

Amazing mattress at a good price

Mattress delivered within the advised times 😊 was well packed and well protected. This was a good job as the company that delivered it dumped it round the side of our house with no notification that it was being delivered or that it had been delivered. It was only when I went to my rubbish bin that I found it!!
Once unpacked we left for a good 12 hours before putting it on our bed.
Now we love it, it's soooo comfortable our sleep has improved loads and waking up stiff and aching is a thing of the past!!
Would highly recommend this Mattress if you have lower back pain like me and neck pain like my partner. Another bonus is we can't feel it when either of us turn over 😊😀

January 19, 2025
Memory Foam Warehouse logo

Reply from Memory Foam Warehouse

Many thanks for taking the time to leave such a positive response. We hope you enjoy many comfortable nights sleep. We will pass your comments on to out delivery partner, although this isn't the usual service given by them. Kind Regards MFW Customer Service

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look