———— Reviews 92

Ordered another print back in March, having ordered prints multiple times before. Never received it so contacted Zoe in June and she never responded to the last message. Really disappointed and despite the previous prints being perfect, I wouldn’t recommend.
Haven’t had the money back either!

I ordered a portrait costing £50 in March. After many back and forth messages sent on Instagram I was then promised a refund at the end of June as my order had still never been posted.
Zoe promised me every week over Instagram that my order would be with me the following week and apologised for the delay but of course it wasn’t. I lost all hope in receiving my portrait so I then asked for a refund.

I’m so frustrated as I have ordered a portrait from this company before and had no issues so I don’t know what happened this time.

I received an email today informing me the company has now closed and all social media has been taken down.
Again, I still have not received any refund for my order placed nearly 4 months ago.

Avoid Avoid Avoid

Do not order from this woman! She takes your money then ignores messages for days, when she does respond she fobs you off. I am still waiting on my refund which is being pursued by my bank. I ended up getting a better canvas made elsewhere with great service and within a week. Do not order from here unless you want a very very poor service and ripped off!!’

Very dissapointed, ordered a canvas as a gift for a birthday,after 8 weeks and the birthday passed we contacted Zoe and was told we would receive the proof that night which we did and we ok'd. However since then we haven't received an actual digital copy, the canvas paid for or any more correspondence. We have sent another 2 emails with still no reply. We have ordered many times before and had no issues so do not understand what has gone on. We will now look at contacting our bank but my advice would be not to order from this company as we have lost £55

No refund received
I cannot get through to meow and beagle after many attempts as they state they are now closed. I then left a review on here and got their standard reply we have closed and emails and refunds have been sent but…. No email or refund received!! Very shoddy communication and no care that we have spent well earnt money that they were quick enough to take and zero interest in replying to us in person or refunding our money. A standard response is not good enough when clearly they have not emailed or refunded.
*EDIT so I cannot get any response to my emails from meow and beagle yet they keep responding to me on here with a standard reply advising they have replied via email and refunded me. There are no emails in my junk folder and there is no refund in my account. PLEASE respond personally to my EMAILS to resolve.

I got the proof emailed to me Thursday 3rd March whilst I was away.

Tried to approve the proof a couple of days later, and the website has disappeared, no replies to emails, social media platforms for this lady have all disappeared so it looks as though she’s just done a runner 🤷🏼‍♀️

I ordered a pet portrait for my son in the first week of December last year . I knew it probably wouldn’t be ready for Xmas but wasn’t to bothered if it was a little late. There correspondence all went to my junk mail so I lost my order number and just hoped it would turn up at some point. It hadn’t arrived so In January I chased it up and got an annoying reply saying they would get back to me they didn’t so I emailed them again and was told to expect a 2-3 week turn around and this could be longer for Xmas . Cut a long story short my son got his Xmas present on Valentine’s Day . I didn’t think it was a great portrait but just wanted to give my son the present he was missing. I will not be going back again the service is dreadful and I don’t appreciate being talked to via email like a six year old - just because we want a portrait of our pet doesn’t mean we’re all daft! My own beagle died this year and my lovely girls contacted a young lady on Facebook who sketched my dog for me overnight and it was a hell of a lot cheaper - something I treasure as my dogs death had been a dreadful accident and a shock . Do yourself a favour and don’t use meow and beagle.

Ordered three individual pet portraits, I was given updates on my order and the delivery time was within that stated when placing my order. I am very pleased with the quality of the portraits and have had family members also comment on how lovely they are. I would highly recommend and would definitely order again in the future. Thank you :)

Absolutely rubbish I ordered 16th March and they sent me the final picture on 26th April and I still haven’t received the printed version I’ve tried to message them multiple times since and they haven’t messaged back at all I’m very disappointed in this company 100% would not recommend at all.

My order was placed and four weeks later I received the proof to approve. The image recreated is excellent, I love it and I’m sure my brother in law will too. I’ve only given 3 stars as the website advised that the order should be received within 1-5 days after approving. After 2 weeks I hadn’t received anything so I chased for an update. I received a reply stating ‘you can expect your order in the next few days’ a week later I chased again (Saturday) my order arrived Wednesday. From approving the image to receipt 30 days.

Just to add, the recipient was blown away by how great the image of Max was, they were thrilled with it.

I ordered a portrait of our cat Roger for my wifes birthday.
The print arrived on time ...i can recommend the quality and service everytime
10/10 thankyou

Placed an order...despite emailing there is still no sign of artwork. Suppose to be a birthday gift which has now passed. Won’t give a refund as I should have cancelled within 24 hours. I didn’t expect such a long lead time otherwise I wouldn’t have ordered.
Still awaiting a refund or the artwork?

The image is all right and made acceptable gift,which was given a month later than the occasion, because the processing times took way too long.I had to chase multiple times for updates and got my initial draft more than 4 weeks after purchasing and the printing and posting took 18 days after the final imaged was confirmed. If you decide to buy, be prepare to wait for ages or plan months ahead for a gift.

We ordered a print in plenty of time to be delivered as a special birthday present, the experience that followed was probably the worst service we have ever had. Didn’t answer emails or messages through their website. Eventually the print turned up a week late which ruined the idea as a present.Not the best of prints at that (bad quality). Haven’t complained as probably won’t get a response. Avoid at all costs and use someone else.

No doubt one of the best pet portrait services out there! I've ordered 3 so far & have been blown away by the end result each time 😍
10/10 would recommend!!

Lovely picture
Zoe was great had a mishap where Courier folded picture she rectified the situation straight away

Bought one of these for my mums birthday. She loved it!! Absolutely amazing, no faults at all!!

The picture what i ordered made someine really happy and she just bursted out in tears from happiness and the beautifulness of the picture with her really loved doggy ❤ highly recommend ❤❤❤

Very disappointed with this service. Would not recommend. Totally over priced. Delivery to Ireland took 2.5 months (suggested delivery time is 2-4 weeks). Customer service was poor when I emailed to complain about the delay after 2 months. No solutions offered. Overall, the prints are fine but worth about 10% of what I paid for them, particularly given the delay in delivery.

Definitely worth the wait. Have ordered twice and love both products