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Rated 5 out of 5 stars

I LOVE the hoodies we got made with my daughter’s album cover on the front and back of the album on the back! High quality SOFT material. I have washed it twice and it holds up well ( wash it inside o... See more

Rated 5 out of 5 stars

I am shocked at the quality and speed my order was processed and delivered. I barely had time to sit down from ordering and heard the truck arrive. Of course that's exaggerated but not far from the... See more

Rated 5 out of 5 stars

Ordered customized face masks recently. High quality materials, nice print job, easy online design. Also had good luck designing and ordering t-shirts at a very good price a couple years ago!

Rated 4 out of 5 stars

I wish there was little more communication. I asked for a specially made 7XL in addition to my order order of 200 shirts, and never heard back. Also was told the items should arrive on december 3rd,... See more

Company details

  1. Digital Printing Service
  2. Media Company

Information provided by various external sources

Merchly is part of a tradition of supporting independent artists and businesses that spans over 70 years. Located next door to Philadelphia, PA, we’ve helped successfully deliver millions of projects quickly, affordably, and on-time. Whether you need 25 t-shirts printed fast for next Friday’s gig, or 10,000 silk screened t-shirts printed for your upcoming 5k run, we’ll help you make a lasting connection with your audience.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

455 reviews

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Rated 1 out of 5 stars

Bad service bad work.

Didn't come in time when finally arrived got disappointed..colors on the design are faded like when u wash the shirt 100 times. Will never order again ....

December 18, 2020
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Rated 3 out of 5 stars

Merchly auto-ordered sizes for my dozen…

Merchly auto-ordered sizes for my dozen shirts (for the band). I got three of each (S-M-L-XL). S and M are useless to me.
Additionally, three of the 12 were bad: the colors were washed out looking. Merchly agreed to replace them...I am still waiting.

December 12, 2020
Rated 4 out of 5 stars

I wish there was little more…

I wish there was little more communication. I asked for a specially made 7XL in addition to my order order of 200 shirts, and never heard back. Also was told the items should arrive on december 3rd, which they did not... but other than that I was pleased with the outcome and will use merchly again.

Best, Kelly Reverb

December 12, 2020
Rated 5 out of 5 stars

Great Quality!

I recently submitted a small order of 50 shirts to Merchly, with a custom design of my own creation for my photography business. When one size of the shirts I selected was impossible to come by, I was immediately given a phone call by Dave, and he went over the options I had to correct the issue. Their customer service was fantastic, the product I ordered was just as I designed, and my overall experience with Merchly is a 10/10 would definitely recommend.

December 12, 2020
Rated 5 out of 5 stars

Hoodies are perfect!

I LOVE the hoodies we got made with my daughter’s album cover on the front and back of the album on the back! High quality SOFT material. I have washed it twice and it holds up well ( wash it inside out). I would recommend this company! Sizes are generous.

December 12, 2020
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Rated 5 out of 5 stars

Only time will tell.

I am shocked at the quality and speed my order was processed and delivered.
I barely had time to sit down from ordering and heard the truck arrive. Of course that's exaggerated but not far from the truth.
I was worried the artwork might not transfer properly, but I love it. They couldn't have got it more right. Only time will tell how the supporters feei. Any fault observed would be on my end.

December 4, 2020
Rated 2 out of 5 stars

I am not at all satisfied with my…

I am not at all satisfied with my experience. I sent a picture of what we wanted on the shirts. And was assured that it wouldn’t be a problem. After I paid for the order. I began getting Emails that they couldn’t use the picture. So, either myself or my Promoter sent several versions of the picture. After about a week or so . They were finally able to use one. At that point I sent several emails to see if everything was ok? And that it would still be done by the agreed date. I never received a response. The shirts were delivered on time. But, they weren’t like we ordered. If they had answered my emails or sent me a proof of the shirt for approval. Then I could have made them aware of the issue. And now it’s too late to correct the problem. As I need them for tomorrow. I’m very disappointed in the over all customer service.

December 4, 2020
Rated 5 out of 5 stars

Face masks, t-shirts

Ordered customized face masks recently. High quality materials, nice print job, easy online design. Also had good luck designing and ordering t-shirts at a very good price a couple years ago!

November 21, 2020
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Rated 1 out of 5 stars

I was not happy,

November 15, 2020
Merchly logo

Reply from Merchly

Hello Joseph,

So sorry you were not happy with your recent purchase! If you could email us at support@merch.ly we can try and address any concerns you may have.
Also, I see the payment for this order is being disputed as 'cardholder does not recognize this charge'.
That seems odd, the charge on your statement should have been for 'Merchly', the company you are leaving this review for.
We would need that dispute removed if we are move forward with any sort of resolution.
Thanks!

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Rated 3 out of 5 stars

Average to Good

Website isn't very clear, turn around times are longer than I would have thought, requesting to actually communicate with someone from the company returns no response. But when you get your product, it looks great! So I guess that's the most important thing.

November 4, 2020
Merchly logo

Reply from Merchly

Hi Brandon,
Glad you liked your finished items!
So sorry if there was any confusion about our turnaround time! I checked your order receipt, and it gave an estimated delivery date of 10/15, but when I tracked your shipment it was delivered on 10/13....2 day early. Please let us know if you saw anything different and we will do all we can to correct it!
We are available M-F, 9am to 5pm Eastern time by phone (866-522-4012), email (support@merch.ly), or chat on our website if you ever have any questions. If you reach out to us on a weekend or holiday, it might take us longer to get back to you but we will do all we can to respond the next time we are in the office!

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Rated 3 out of 5 stars

the logo is slightly crooked, quite a bummer really.

all shirts as far as material are great but the logo is slightly crooked, quite a bummer really.

November 2, 2020
Merchly logo

Reply from Merchly

Hello! So sorry your shirts did not turn out as you expected!
If you email us some pictures of how your shirts turned out (support@merch.ly), we'd like to have a look and see what we can do to correct this.

Rated 5 out of 5 stars

Quality, Low Price and Fast Turnaround!

I ordered my t-shirts through the website, it was easy to navigate and edit the shirt. I loved the ease of set up and ordering. I asked a question and received a prompt answer and was very pleased with the ordering process. Once I received my order, I was very surprised at the quality of the t-shirt and the design for such a low price (and free shipping). I would recommend Merchly to anyone in need of shirts for any occasion.

November 2, 2020

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