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Merchoid Reviews 

7,002
•
TrustScore 4.5 out of 5

4.3

Events & Entertainment
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Review summary

Created with AI, based on recent reviews

Looking at 256 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent product quality, noting items are often as described and true to size. Many people also highlight the swift delivery service and careful packaging. Reviewers appreciate the clear communication throughout the process, keeping them updated on purchases. However, some customers also noted concerns regarding delivery, specifically mentioning dissatisfaction with the choice of courier, which sometimes led to delays or items not arriving. A few other people also felt that some orders, particularly pre-orders, experienced significant delays or were not fulfilled.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, with many praising items like Christmas jumpers for... See more

Delivery service

People report positive experiences with delivery service, frequently praising the fast shipping, with many... See more

Quality

Users describe positive interactions with quality, with many reviewers consistently praising the excellent... See more

Order

Clients share ambiguous opinions on order experiences, with some reviewers reporting quick and easy ordering... See more

Service

Consumers find service to be positive, with many reviewers highlighting efficient, fast, and great service,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The product is excellent and the communication around the order is good. Just a shame their choice of courier is not known until after you order. Delays occurred with the delivery (not the first time... See more

Rated 4 out of 5 stars

Products arrived quickly and there was plenty of communication. The Price point and quality of the goods was excellent, as promised. The only reason I wouldn't give them 5 stars is they used Evri to d... See more

Rated 4 out of 5 stars

Fast service! the Christmas jumper arrived just a couple of days after I ordered it. It was a bit larger than I expected, so I think next time I'll have to remember to order XS rather than S. Still fi... See more

Rated 4 out of 5 stars

Website and product was great. Constant emails spamming my inbox since my purchase puts me off using this company again.

Company details

  1. Events & Entertainment

Information provided by various external sources

Who’s your favourite Doctor? Dr Gordon Freeman, Dr Doom or Doctor Who? We search all the known galaxies looking for the coolest, quirkiest, most fashionable merchandise from all the videogames, TV shows, comics and movies you love. Everything we sell is 100% officially licensed, so you can be confident anything you buy will be of the highest quality and give you that warm, fuzzy feeling that only comes from supporting the creators Oh, and sorry Whovians, but Dr Gordon Freeman will forever be our favourite Doctor.

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

7K reviews

5-star
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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.3

All reviews

(7,002)

256 reviews in the last 12 months

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Rated 5 out of 5 stars

Quick and easy

Quick and easy, what I ordered looked exactly like it did online as well, got to me in good time.

I honestly have no complaints, strong recommendation.

November 21, 2025
Unprompted review
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Rated 5 out of 5 stars

The jacket is ACE!

The jacket is ACE!! I've had my eyes on it for ages and finally bought it suggested you definitely measure your chest to find the right size you need as their chart was accurate for me. Delivery was quicker than what was projected had mine within 3 days.

November 18, 2025
Unprompted review
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Rated 5 out of 5 stars

Great item

Great item at a really competitive price, perfectly packaged, will definitely use this company again!

November 20, 2025
Unprompted review
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