The woodie arrived on time predicted during the buy. I was expecting a better material grammage/weight, which would make it warmer, the woodie is a little thin for the price. Nevertheless, overall I a... See more
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Review summary
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Want to leave brief remark. After ordered, the delivery status messages were in my native language, portuguese. In the way I got in english an cancelation order due to payment in debt from Metal shop.... See more
Company replied
The website is easy to use and they have great products. I just did not give 5 stars because it takes awhile to receive what you order. About New Rock sizes....if you wear sneakers size 42....then p... See more
Company replied
In a time of dificults with the shipping, everything arrived safely and reasonably quick.
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Company details
Written by the company
Desde o dia em que aprendemos a andar, que vamos a concertos e festivais de metal. Há mais de 15 anos que vendemos merchandise oficial de bandas e, desde então, temos deixado milhares e milhares de clientes satisfeitos. Todos os dias escolhemos as melhores peças, não só para as nossas estantes mas especialmente para os seus roupeiros. Fomos os primeiros a descobrir algumas - hoje bem estabelecidas - marcas para a Checoslováquia (República Checa e Eslováquia). Aspiramos não só a vender merchandise de metal, mas também a criar tendências. Bem-vindes à METALSHOP
Contact info
Bystřice 174, 73995, Bystřice, Czech Republic
- info@metalshop.pt
- www.metalshop.pt
4.5
Excellent
321 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 2 weeks
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Thank you very much
Thank you very much, everything arrived on time, product well packaged and of good quality!
September 7, 2025
Reply from METALSHOP
Five stars from our great customer? That’s an honor for us! Thank you for your support! 🖤
Team Metalshop
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Reply from METALSHOP
Thanks for the five stars! We’re happy you’re satisfied. Enjoy your new gear! 🔥
Team Metalshop
Reply from METALSHOP
Your satisfaction is our greatest reward! Thank you for being with us. 🎸
Team Metalshop
Great job
Deliver time on schedule
The quality of the piece
Very satisfied
Many thanks
July 31, 2025
Reply from METALSHOP
Thanks for the review! We’re glad we didn’t let you down. 🤟 Keep rocking!
Team Metalshop
Fantastict Customer Support
I want to point out that MetalShop's Customer Support was fantastic. I tried to place an order and apply the discount voucher, but I missed a step and the item was suspended from sale. However, I reported the incident to Customer Support via email, and the next day I was still allowed to place the order with the discount, even though it was my mistake and the voucher had already expired! Always to be considered!
July 15, 2025
Reply from METALSHOP
Hey there!
Thank you so much for sharing this wonderful feedback! 😊 It's really heartwarming to hear that our Customer Support team was able to help you out, even when things didn't go as planned initially.
We truly appreciate you taking the time to share your positive experience - feedback like this really motivates our entire team. It's customers like you who make what we do so rewarding! 🤘
Best regards,
Team Metalshop
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Great product and fast delivery!
Great product and fast delivery!
I ordered a band t-shirt and was really impressed with the quality of the fabric and the print. The delivery was fast and everything went smoothly. I’ll definitely buy from them again. Highly recommend!
June 9, 2025
Reply from METALSHOP
Metal fans like you give us purpose! Thanks for the review. Enjoy your merch! 🔥
Team Metalshop
Reply from METALSHOP
Your review is a (metal) music to our ears! Thanks so much! 🤟
Team Metalshop
Reply from METALSHOP
Thanks for the review – we are happy you love your new boots! 🎸
Team Metalshop
Reply from METALSHOP
This makes us super happy! Thanks for the amazing feedback. May our products bring you nothing but joy!🤘🏻🖤
Team Metalshop
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Reply from METALSHOP
Thanks for the amazing review! We’re so glad you’re happy with us. Metal forever! 🤟
Team Metalshop
Reply from METALSHOP
Your review is like the best guitare riff – we really enjoy it! Thanks so much! 🎸
Team Metalshop
Quick turnaround time & service!
I placed an order on May 28th with an expected delivery date of June 5th, but to my surprise, it arrived today—June 2nd, three days ahead of schedule! I had requested a heads-up if there were any delays, and the very next morning, I received a prompt response from Metal Shop. They assured me they’d do their best, though they couldn’t guarantee an exact arrival date, as they were waiting on a shirt to ship from another warehouse. I truly appreciate their speedy communication and dedication to fast delivery. The quality of the shirts is outstanding, and they arrived just in time for this Friday’s Guns N’ Roses concert. Huge thanks for the fantastic service—Metalshop team, you rock! 🤘🎸 Muito Obrigada!!!
June 2, 2025
Unprompted review
Reply from METALSHOP
Wow, thank you for such amazing feedback! We're so happy your order arrived early and just in time for the Guns N' Roses concert! 🎸 Enjoy the concert and rock out in your new gear! We appreciate your kind words and support. 🤘
Team Metalshop
Reply from METALSHOP
This makes us super happy! Thanks for the amazing feedback. May our products bring you nothing but joy!🤘🏻🖤
Team Metalshop
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Reply from METALSHOP
This is the kind of feedback we love to see! Thank you and stay metal! 🤘
Team Metalshop
They do a great job of keeping you…
They do a great job of keeping you updated with your purchase
April 7, 2025
Reply from METALSHOP
Thanks for the perfect rating! We’re happy everything was in order. Rock on! 🤘
Team Metalshop
Great packaging and time delivery
Great packaging and time delivery, according to the estimation. Awsome Metalshop Team. Thank you! Cheers.
April 3, 2025
Reply from METALSHOP
Metal fans like you give us purpose! Thanks for the review. Enjoy your merch! 🔥
Team Metalshop
Great online shop to find and buy those…
Great online shop to find and buy those metal/gothic items we're always looking for but never finding them. I usually get the items 7 days after purchase, and I'm in Portugal. Very nice products, good packing.
February 12, 2025
Reply from METALSHOP
Thank you for your great feedback! 🤘 We're glad you found what you were looking for and that you're happy with the products and packaging. Enjoy your items! 😊
Team Metalshop
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Reply from METALSHOP
You’re amazing! Thanks for the perfect review – it means so much to us! 🎸
Team Metalshop
Reply from METALSHOP
It was a pleasure to help you, Sandra! Thank you for your kind communication and your patience😊🤘🏻
Team Metalshop
Altercore Boots
The product is exactly what i expected. Very good crafted and good quality
November 11, 2024
Reply from METALSHOP
Thank you for your awesome feedback! 🤘 We're so happy to hear the product met your expectations in both craftsmanship and quality. Your satisfaction rocks our world! Keep on being part of the Metalshop family!
Team Metalshop
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