MGI Services Reviews 46

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I've never refitted a bathroom before and I was planning on having it done whilst away on holiday for 2 weeks. I was a bit nervous about how it would all go. Not only did Drago deliver on the te... See more

Rated 5 out of 5 stars

WOW !!! What a pleasure it is to walk into our new, modern and contemporary bathroom. Emi did an outstanding job, very polite,professional, punctual and neat and tidy throughout. Drago was very helpfu... See more

Rated 5 out of 5 stars

Drago and his team did an absolutelymarvellous job fitting our new bathroom. Drago was able to give us a clear and precised quote and arranged the work quickly and with no fuss. The old suite and t... See more

Rated 5 out of 5 stars

Very pleased with my renovated bathroom which has been completed to a very good standard. Plumbing, electrical, carpentry, tiling and flooring work was carried out quickly, neatly and quietly by Sveta... See more

Company details

  1. Plumber

Information provided by various external sources

We undertake all aspects of bathroom, wet room, en-suite and cloakroom installations, conversions as well as kitchen installations.


Contact info

4.8

Excellent

TrustScore 5 out of 5

46 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent experience, outstanding new bathroom

I've never refitted a bathroom before and I was planning on having it done whilst away on holiday for 2 weeks. I was a bit nervous about how it would all go.

Not only did Drago deliver on the technical implementation in the end, but he gave me a strong sense of confidence upfront, with clear explanation on how the project would happen. Giving very frequent updates on the activities required and executed on his side, and directions for what I needed to do on my side, made it a seamless customer journey experience.

The actual outcome was high spec for what I considered a reasonable price.

March 29, 2024
Unprompted review
Advertisement
Rated 5 out of 5 stars

WOW !!

WOW !!! What a pleasure it is to walk into our new, modern and contemporary bathroom. Emi did an outstanding job, very polite,professional, punctual and neat and tidy throughout. Drago was very helpful and dropped in on a daily basis to oversee the project.We were so happy with thee outcome we have asked them to box in the boiler and replace our kitchen tiles. Would highly recommend MGI.Professional , along with their attention to detail. Thanks so much guys.

September 18, 2023
Unprompted review
Rated 5 out of 5 stars

Bathroom refit

We had our bathroom completely replaced and are so happy with the result. From the first contact we had with him, Drago was in regular communication with us to answer any questions. The quote was accurate, the work was completed in less time than expected and the quality of the workmanship is excellent. Drago asked questions and took measurements, offering advice on our plans where we weren't sure and generally gave us great confidence in the work. He replied to emails very promptly and his fitter did an excellent job. Drago kept us updated while the work was carried out and all the old materials were taken away at the end of the job. We would highly recommend Drago and his team, they're polite, professional, great value for money, reliable and the quality of the work is excellent.

February 20, 2022
Unprompted review
Rated 5 out of 5 stars

bathroom Refit…

MGI Services have just completed a new bathroom fit for me and cannot be more happy, Drago attended and gave me a quote for a complete refit which price was reasonable for what I was asking. the fitter Val was punctual every day and was polite. Drago came every day to see how the works was going and explained any problems they had encountered with my bathroom - which was not a problem really as they always had a solution to the problem which caused little disruption. the fitter Val and his assistant worked hard ever day and cleared up any mess as they went along. The works was completed to the timescale given and looked exactly like the design given.
I would highly recommend MGI services (Drago and his team) for the workmanship, Pricing and total professionalism.
Thanks Drago

February 17, 2022
Unprompted review
Rated 5 out of 5 stars

Bathroom renovation

Very pleased with my renovated bathroom which has been completed to a very good standard. Plumbing, electrical, carpentry, tiling and flooring work was carried out quickly, neatly and quietly by Svetan within the given time scale and with an excellent eye for detail.All rubbish was disposed of at the end of the project. I was always kept informed about progress and any changes/ adaptations discussed thoroughly with Drago. Would highly recommend this company.

April 8, 2021
Unprompted review
Advertisement
Rated 5 out of 5 stars

Drago and his team did Fantastic work

Drago and his team did an absolutelymarvellous job fitting our new bathroom.
Drago was able to give us a clear and precised quote and arranged the work quickly and with no fuss. The old suite and tiles were removed, plumbing moved into the wall, and an entirely new shower and toilet installed. Our fitter Val and his trust companion were both trustworthy, polite, punctual and tidy throughout.
Drago checked in every day to make sure everything was going well. Everything went smoothly and was well organised indeed everything to a high standard. I couldnt recomend HIGHLY enough.

July 25, 2020
Unprompted review
Rated 5 out of 5 stars

Truly brilliant

Truly brilliant. This company gave us everything we could have wanted:

Understanding of the work to be carried out
Time keeping
Attention to detail
Quick and efficient
Tidy beyond belief
Master craftsman in every trade
Full Covid-19 procedures
Great communications and supervision

June 11, 2020
Unprompted review
Rated 5 out of 5 stars

New Bathroom

Dragomir and his team did a fantastic job of removing and completely replacing an old and extremely dated bathroom.

They were very quick to respond to us with a quote and their availability to do the works which for us was ideal as we had a newborn baby on the way and needed a fully functioning bathroom ready.

The new bathroom looks clean, fresh and new, we are very happy with the professional standard of the work done. They were communicative throughout the process and helped us make informed decisions on aspects of the bathroom, materials and design.
We would highly recommend.

May 17, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent job done

Excellent job done on installation of new bathroom. Kept informed throughout the process, job finished to an excellent standard of workmanship. Workforce always punctual and very, very clean, cleared up every day. Would have no hesitation recommending MGI to anyone.

March 13, 2020
Unprompted review
Advertisement
Rated 5 out of 5 stars

New Bathroom fitted

Very pleased with MGI Services Ltd and would highly recommend them to install a a new bathroom (including tiles, floor and wiring).
Pleased with quality of work, timekeeping, and flexibility provided by this team.

March 7, 2020
Unprompted review
Rated 5 out of 5 stars

We are very pleased with our new bathroom

We are very pleased with our new bathroom fitted by Drago and his team. It was completed to a high standard and they were tidy and efficient. We would definitively recommend their services.

January 21, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent bathrooms fitted

Val and team did an excellent job totally refitting my bathroom and creating a downstairs WC cloakroom. Drago kept me very well informed throughout and the quality of the workmanship was excellent. I would not hesitate to recommend MGI Services who have now refitted bathrooms for me and 3 other people I know. They are highly professional and will deliver quality.

December 30, 2019
Unprompted review
Advertisement
Rated 5 out of 5 stars

Drago did a fantastic job!

Drago did a fantastic job on our bathroom, he did all our tiling and it has been done beautifully. I wish I had got him to do the 1st fix and 2nd to make it easier, but I had already started this process with another plumber.

Drago is great at communicating and fitting in to your schedule to get the job done - he very kindly squeezed our bathroom in before Christmas which has enabled us to move in sooner.

December 22, 2019
Unprompted review
Rated 5 out of 5 stars

Drago was reliable and clear from the…

Drago was reliable and clear from the beginning, he provided a detailed quote and stuck to this. I had a complete bathroom refit and as very happy with the outcome. Great efficiency and polite. Would definitely recommend to a friend.

December 21, 2019
Unprompted review
Rated 5 out of 5 stars

MGI were absolutely fantastic

MGI were absolutely fantastic - they did a beautiful job on our downstairs toilet (they were really detail focussed and have made it look amazing), they were quick, professional and cleaned up! I strongly recommend!

December 15, 2019
Unprompted review
Rated 5 out of 5 stars

I highly recommend MGI services

I highly recommend MGI services. The project management and workmanship is excellent. They listened to what I envisaged and required and met my needs perfectly. I received an itemised list of works. I am so happy with the end result. The works carried out were very thorough and I know this bathroom will remain looking beautiful and will last. Thank you very much!

November 25, 2019
Unprompted review
Advertisement
Rated 5 out of 5 stars

Drago had incredible expertises on…

Drago had incredible expertises on bathrooms. He was extremely accurate when giving information on how much material would be needed which meant hardly anything got wasted. Considering he was rotating my bathroom around and the flat is old. He was extremely positive in making sure my idea would be brought to life which made me feel comfortable as the costumer. There was a bit of compromise with false walls and boxes needing to be built but, I am so happy with the finish and feel proud to step into my hotel style bathroom

November 25, 2019
Unprompted review
Rated 5 out of 5 stars

Shower room & Bathroom

Drago completed 2 bathrooms for me (a shower room and bathroom) recently and I am extremely happy with the finish and quality of both bathrooms.

Drago checked in daily and kept true to the quote. We had Tsvetan for both jobs and he was prompt, tidy with excellent attention to detail.

I would highly recommend Drago - he can be trusted and all work is guaranteed.

November 9, 2019
Unprompted review
Rated 5 out of 5 stars

Excellent service and work from MGI

The team at MGI we’re diligent, clean and tidy and went above and beyond to ensure that we were happy with the workmanship. We are very happy with the work undertaken and by Drago who kept us informed throughout the renovation.

November 3, 2019
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look